Hands-down, the best experience we have ever had purchasing a new car! Anastasia Michener and…read moreEdmond Obiekea went above and beyond for our family and made the entire process incredibly easy from start to finish. With a new baby, we didn't have a lot of time to dedicate to the car-buying process, and they were incredibly accommodating and worked around our schedule. We truly appreciated finding a dealership that made the experience so seamless and stress-free. We absolutely love our new Mercedes-Benz GLE. It's the perfect combination of luxury, comfort, space, and technology, and feels like the perfect fit for our growing family. We're so glad we found Anastasia and Edmond at Mercedes-Benz of Encino. Thank you to the entire team--we will absolutely be back for our next car!

If I could give Ramin 10,000 stars, I would. From the very beginning, he treated me like a person,…read morenot just a sale. I looked at a lot of cars and talked to different dealers, but I came back to Ramin because I trusted him. He was patient, honest, kind, and genuinely went to bat for me every step of the way. Even after the sale, when I had concerns and questions, he never brushed me off. He kept communicating, tried to find solutions, and made it clear that he cared about making sure I was happy. That means a lot to me. He even told me he treats customers the way he would want someone to treat his own mother, brother, or sister -- and I believe him, because that is exactly how he treated me. Ramin is the reason I would recommend Mercedes-Benz of Encino. He made a stressful car-buying process feel personal, respectful, and actually enjoyable. If you're shopping for a Mercedes, ask for Ramin. You will be in very good hands. 10,000 stars from me.

Kris Assad at Porsche Woodland Hills delivered a sales experience far beyond what you normally…read moreexpect at a dealership. No pressure, no games -- just genuine care for the customer's best interest. He always followed up, even long after the sale, and helped resolve a few issues with the car that weren't even related to the purchase. I couldn't recommend him more highly.

Buying our Porsche Macan EV was an experience we'll never forget, and that's entirely thanks to…read moreKris Assad. We walked into the dealership planning to browse and test drive a few vehicles before our current lease expires in December. Instead, we drove home in the most beautiful Macan EV in a rare color combination that we're absolutely obsessed with. Kris made the entire process seamless. He was friendly, knowledgeable, and genuinely excited about the Porsche brand. He listened carefully, understood exactly what we wanted, and worked hard to find the perfect vehicle within our budget. The highlight was the delivery experience. Kris surprised us with a beautifully staged reveal complete with a giant red bow, champagne, and photos to capture the moment. It felt less like buying a car and more like celebrating a milestone. What truly stands out is that the exceptional service continued after the sale. Kris and his team have followed up several times to make sure we're enjoying the car and learning all its features. He even offered to give our car-loving sons a personal tour of the dealership. If you're considering a Porsche, ask for Kris. You'll receive world-class service and an experience you'll remember long after you drive off the lot.

My experience was amazing and fast with John Morovitz he was so helpful and friendly made the…read moreexperience 100x better highly recommend!!!

I had an excellent experience purchasing my new Hyundai Elantra Limited from Hyundai Keys of Van…read moreNuys, thanks to Mauricio Martinez. Mauricio was professional, knowledgeable, and attentive throughout the entire process. He took the time to answer all of my questions, explain the vehicle's features in detail, and made sure I felt comfortable and confident with my purchase. What I appreciated most was his honesty and commitment to providing great customer service without any pressure. He made the car-buying experience smooth, stress-free, and enjoyable from start to finish. I highly recommend asking for Mauricio if you're looking for a new vehicle. Thank you, Mauricio, for helping me find the perfect Hyundai Elantra Limited!

I have every reason in the world to hate Audi. And hate Audi Van Nuys. Just got a brand new…read moreelectric Q4 from there. Within 2 days was already in the shop twice for a bad electric motor(which I imagine is bad for an electric car:)). So I am in process of lemoning it. Sucks right? However, the service dept, particularly the service manager Paul Lee, was very empathetic during the entire process(I suggest if you have an issue with anything in service) going to him. He dealt with a couple things regarding the loaner car swiftly and smoothly, and in a very understanding manner. It was a pleasure dealing with him. And everyone was very empathetic to my plight. Hey, they didn't build the car! Again, easy to hate Audi, but Paul and Audi Van Nuys made me feel good about what could have been an awful time.

I brought my Audi in for a known Passenger Occupant Detection System (PODS) issue covered under…read moreAudi's U85 warranty extension. At drop-off, I was told that anything outside that diagnosis would require a separate charge. The service department then reported an ABS-related code and is billing about an hour of additional diagnostic time, saying it falls outside the PODS diagnosis. When I asked why this wasn't part of the original diagnostic, they didn't give a clear answer. In the end, nothing was repaired. The PODS issue I brought the car in for under the warranty extension was not fixed, and I'm still being asked to pay. I've escalated this to Audi USA and plan to file complaints with the appropriate state and federal consumer agencies. Save yourself the frustration and take your Audi somewhere else.

I honestly couldn't have asked for a better car-buying experience. Erick was incredibly helpful,…read morepatient, and actually listened to what we wanted and needed instead of trying to sell us something just to profit. He made the whole process feel easy and stress-free, and answered all of our questions. If you're looking for someone who is professional, honest, knowledgeable, and actually cares about their customers, I highly recommend Erick. Will definitely come back to trade in the M235. Ask for him if you're shopping here! Thank you again for all your help! 5 stars all day.

Amir was really helpful and patient with us. He was responsive and made sure to get all of our…read morequestions answered. We are super happy with our new BMW!

Rodrigo, was amazing very honest and very professional nice, and respectful. Any questions I had or…read moreconcerns he was there to hear me out and finding a solution. I love that I decided to give this place a try, as I was going way out of the way before. was pleased with everything! Will be back soon Thanks Rodrigo for everything!

Do not buy 2026 Atlas, they are full of problems, i am disappointed with the service I have…read morereceived at WINN VW. My vehicle has spent a total of approximately two months at the dealership over two separate visits, and I am now experiencing another issue: the seatbelt warning chime sounds continuously. I contacted Rod to ask for assistance. During our conversation, I expressed my frustration and said I would share my experience in a review if the issue was not addressed. He responded that he did not care. I found that response unprofessional, particularly given how long my vehicle has already been in for service.

This is my fourth review for Galpin Volvo, but it's been three years since my last update. During…read morethat time, Volvo's dealership and service center moved down the street into a beautiful new facility. I typically wait while my car is being serviced, and Galpin makes that easy. The waiting area is comfortable, the Wi-Fi is reliable, and the new FIKA Kafé is a nice touch. I used to enjoy having Starbucks at the old location, but the espresso drinks here are exceptionally good. The service experience has also become more transparent. You now receive a video from the technician explaining any findings and recommendations, along with a text message containing your updated quote. During my most recent visit, the technician recommended replacing one of my front tires due to unusual wear. After reviewing the video and inspection results, I decided to replace both front tires since they were wearing faster than the rears. This was actually the first time I've requested more work than was recommended. I appreciated being given clear information and options without any pressure. I plan to keep my XC40 for a few more years. It was one of the first 2019 XC40s sold by Galpin when the model was released, and with only 40,000 miles on it, it's still running like new. Will I be back? Absolutely. Galpin makes servicing easy, and the technology they've added to the process is a big improvement.

Talk about a dealership that goes above and beyond for its clients....specifically Omi. Saco. And…read morethe manager Mikhail. Took our old volvo trade lease in 6 months early no negotiation no hassle they covered our last 6 month payments plus all the wear and tear which was valued about 2 grand and lease return fee. Wiffey wanted a few modifications on the new volvo and they came through for us...thank you galpin volvo!!!!

I recommend Porsche Woodland Hills service Department, Frank Moreno my Service Adviser Goes Above…read more& Behind for me , Thanks Frank ,

Jose in the service department is awesome. He always goes above and beyond. Thank you!read more