no one around to help, was told that something not in stock although it was online. Not helpful,…read morewasted trip from 30 minutes away.

This will be controversial for Home Depot. A bit late…read moregetting this one out - work issues & travel. Date: 11 Oct. 25. Time: mid AM. Situation: HD delivers bathroom appliance my wife has wanted. Truck ID - 218833 Lic.- CT BJ24390 I have photos of the vehicle, and the crew hiding their faces. I could still make out that contemptuous Cheshire Cat grin on his face as they sped away. Truck crew: two men- one, a big guy about 6 ft, dark hair, rounded shoulders & with those unmistakable convict eyes ( I possess military & PD backgrounds)- the shorter man spoke modicum of English. Dark hair, about 5'4", leather type jacket. Carried the clipboard. When I looked at the big fella I simply said: 'morning'. He tried but couldn't say it. Yet another IA exhibiting uncomfortable hostility and he wasn't even at my front door yet. I know convict eyes when I see them. Now the Prime Rib part of this: Just as the new appliance is set in my home, a neighbor rolls up to my driveway in his P/U to confront the HD crew. Turns out they, the HD, crew, were driving recklessly on a dirt country residential road, and almost killed the little girl at the bottom of the hill where the roadway goes straight uphill from there. The girl's father, anxious of confrontation, will not pursue the matter any further. I believe his version of events upon weighing what I know. Next thing you know, here comes the ' no speeky anglish' part of what appeared to be a routine response. These HD crew scooted out of there while I wrote some details out. Solution: I now have the ICE hotline on my phone. What I believe ICE/CBP can do, interalia, is get to that HD warehouse in Connecticut. Bring lots of zip ties. As for HD customer service, getting someone on that circuit that speaks our language, understandably, might be like pullin' teeth from a velociraptor-that's still breathing! Another good ICE target. As to the final check- value- I don't appreciate very much with the impatience an illegal alien, working a customer service line, has such a big problem with someone saying 'could you please slow down & repeat that'? They get upset because neither I nor my Bride can understand half of what they are saying. I may still be required by circumstance to shop HD again, but I'm leaning more towards Lowe's, 40 miles away. I spent my professional life in the service to my country; and I refuse to be condescended to by someone who does not belong here, legally, in the first instance.

Excellent service, unusual , quirky merchandise. Mainly hardware but also locally made fiber arts,…read morecandy, and more. Fun experience!

I love this place! So glad to live in a town like Ashfield. They have everything you're likely to…read moreneed or didn't know you did!

Local resident completing household chores, dabbling in diy, and needing a USB cable- who thought…read moreDewalt makes qualtity cables? The service and, especially for the size, the selection is great. When I grabbed the wrong item and wanted to swap it, they were more than patient. And I can get my propane tank refilled. Glad to have and support a local hardware-building supply store.

We built a new home and Hamshaw was fantastic in providing wonderful quality materials in a timely…read moremanner! We bought lumber, doors, windows, etc. for a fair price! Jon Snow was excellent in meeting with us on a regular basis to keep on top of all the materials we needed! All contact with other employees very pleasant, knowledgeable and helpful!

Kyleigh was wonderful leading me in the right direction to what i needed. Made sure that i found…read morewhat i was looking for. Quite the variety and for a good value. A++++ 5 stars in my book

This is my local hardware. Staff are always eager to help and the store is always fully staffed…read more Good selection of stuff for a store this size and 9/10 times I can avoid a trip to the big box.

Once again Turners Falls Auburn on did it again ! I have an antique table that lost a…read morescrew....brought one down and that where able to find one that matched....hats off to them. I was greeted when I came in and told goodbye when I left....Beatrice was very cute too

From the owner: Your family-owned hardware store, here to serve our community! Whether you're a pro or taking on a…read moreDIY home improvement project for the first time, we're right here in your neighborhood with the expert advice, tools, equipment, and products you need to get the job done. We're here to help -- come in and see us today!

A terrific, local, employee owned store with everything you could possibly need. Wonderful meat…read morecounter.

Avery's is one of the few General Stores still operating in Western Massachusetts. Everything from…read moreBoots to Avacados to freshly cut-to-order meat. And WHAT MEAT!!! I had a friend ery knowledgably nod and declare that the roast I had just served was obviously a boneless prime rib -- it was so tender and tasty. It was a rump roast from Avery's that could be cut with the edge of your fork. I have NEVER missed with Avery's. They are friendly and helpful, whether you need a heater for the mud room or a fine roast for Sunday dinner -- they are the very best. A New England treasure! I know they want to sell the business and I know that everyone else wants them to stay with the Avery family, as they have for over 100 years. BLESS YOU!!

The supply company didn't have the part for the spray paint nozzle, so they didn't waste my time…read moreand suggested another place where the old part could be found.

I picked out a plant that looked exactly like the one in the photo, which was marked with a $16.99…read moreprice tag. However, the cashier removed the tag and charged me $39.99 without offering any explanation. I double-checked and considered returning the plant, yet she still didn't explain anything... it wasn't until I asked why I was being charged a higher price for the same product without reason that she gave a vague answer--something about one was a cut plant and the other being the original one they imported...? I like this store, but I was really unhappy with the cashier's attitude. I would have gladly paid for the plant if she hadn't removed and discarded the price tag and had clearly explained the reason for the price change before I paid.

Huge greenhouse selection and sweet kitties! Receive new plants in March and April including…read moreperennials, annuals, fruits, veg and tropicals!