We loved our stay at hotel de gruyères! Phenomenal location, comfortable and cozy rooms, very…read morefriendly staff, and great restaurant! Not only was our room cozy, but the view was incredible! Looking out to rolling hills, cows, deer, biplanes, and the storybook-like views you can only find in Switzerland is incredible. And the bed was comfortable. You cannot beat the location. Nestled at the entrance to the medieval city, staying here allows you to both easily walk anywhere in the city and park your car in their lot right by your rooms. No lugging your briefcase over cobblestones to get to your hotel in the medieval city, and no driving to get to the medieval city. And you aren't sacrificing any beautiful architecture staying here - it's a great building. The restaurant is so good! We had a lot of fun with the raclette, and the ice cream and meringue dessert was huge but super fun. If I ever came back to Gruyeres, I would definitely stay here again. We had a great time!

We had three lovely experiences at this restaurant during our four night stay in Gruyeres. We left…read moreevery meal noting the great customer service and how lovely the atmosphere was. Note that all menus in Gruyeres are extremely identical so good customer service is a great way to set them apart. During our three visits we tried a variety of wines, Cafe Vienna, the beef broth soup, fondue, raclette, meringue and double cream, liqueur soaked cherries with ice cream and double cream and the salad. One dish that set this eatery apart was their version of the Brazilian pan de queso with gruyere stuffed in the center (perfection!). You'll notice that this restaurant takes over two buildings across the street from one another with patio seating as well as indoor (two levels). We really appreciated that they allowed us to share the one serving size of both the fondue and raclette (ordering two portions is not only too much food but pricey as well).

This hotel is gorgeous & huge. I love that it sits across from the water so you'll always have a…read morebeautiful view. The rooms and bathrooms are spacious. The in room snacks & drinks are delicious. Everyone is friendly & they provide excellent & attentive service.

Our stay at this sumptuous hotel was truly a pleasure! We were there 4/2-4/5 (Early spring) of…read more2023! First our room ...it was a lovely suite, with awesome balcony, floor to ceiling window views overlooking the LAKE and alpine mountains beyond. Simply breathtaking. I could easily have lived there ( no seriously) for a month ( if finances allowed) ! Very reminiscent of The Gilded Age, this hotel property has been updated but maintains its old world charm & elegance. If I didn't have a desire to see all the beauty surrounding me in Montreux, I may have Just lounge Md around in our room & enjoy the hotels many offerings! My husband's favorite part was the brunch/ Breakfast..served in a Conservatory (glass enclosed) space with views overlooking the lake & mountain vistas! Lots of fresh offerings enough to satisfy even the pickiest eater. The LOCATION, also a big part of our ease of stay. Very short walk from the rail ( train) which runs like a reliable SWISS clockwork! Clean, and timely rail cars make using the trains in Switzerland a real asset to a traveler eager to see many sights! Overall I loved this hotel, and Montreux. Switzerland has my heart! Hope to return in the near future. Possibly to their famous JAZZ FESTIVAL!

I wish you could give it 6 stars. This is the nicest hotel I have ever stayed in. Top of line all…read morethe way around. And the views... Oh my gosh... The views! The check in and check out procedure is so personal. They sit you down and treat you as one on one. Unlike anything I have ever experienced. Upon checkout, they give you a small parting gift too. The dinner was fantastic albeit small portions but 8 courses! The cheese bar is out of this world with 20-30 different cheeses. You can also get cheese to go if you want. As much as you want. They have a neat little cigar bar with Cubans of course. The breakfast buffet in the morning was fantastic with plenty to eat. Oddly, we never got to the spa or pools but we did check them out. Next time... If there is a next time.

Just came back from a stay at Lenkerhof. For sure it was a highlight. A great way to end a long…read morevacation to relax and unwind before heading back home. The town of Lenk is very small but oh so beautiful! Very fortunate the weather was clear and warm compared to the rest of my rainy and grey trip. It is a journey to get to the resort. I was coming from Salzburg which was about an 8hr journey. If you're coming from Zurich it's about 2.5 hrs and if you're coming from Bern it's about 1.5hrs, all by train. Long story short, since I was coming from Salzburg the journey took longer than expected and we didn't check in till about 21.30. We were so tired and hungry when checking in they could sense how exhausted we looked and they called the restaurant to see if they would stay open for us and they said yes! We immediately went to eat and the servers never rushed us and they treated us so well. I was very grateful they stayed open late for us. Tips/Comments: The website, at least for me, was very difficult to get information on what was included in my booking. Friends were the ones who told me about this place and I just mimicked the same packaged they got. So when we arrived I felt like such a cheapo asking if this and that was included b/c i just didn't know. So with the gourmet package dinner AND breakfast is included. Couldn't find a place on site to eat lunch except for in the Sauna they have this vegan broth that provided some substance. Also the contents in your mini fridge are included as well (thank god!). It was the first and only part of our trip where we had free water. Speaking of which, note that most of Europe's drinking water comes from Switzerland so drinking the water from tap is completely ok, even at the airport. When you're at the fancy dinner you can ask for free tap water as well. You also get a city card that lasts the duration of your stay. Highly recommend taking the lifts up to the top (about a 20minute ride) and the views are worth it. If you ever wonder why the town seems empty or quite it's because everyone is on that mountain hiking down. And let's not forget the sulphur pools and sauna. The pool is wonderful and just note that the Sauna's are nude. I get nude is totally an ok thing for Europeans but I'm sorry, my American-ness just couldn't strip down. They do provide a thin towel that I wore to cover up while i was in the sauna, just don't expect anyone else to do the same. Also, don't talk in the saunas. You will get scolded. Last but not least, if you decide to go into town and eat food off site its is VERY expensive. My lunch of a soup, salad, and coke was 38 swiss franks. 0_0

The palace is no longer what it used to be... rude and unprofessional staff, bad management, poor…read morewelcome and the list goes on... It only lives in the memories of its past.

Gstaad Palace was responsible for the best vacation we have ever had. Everything is…read morefantastic...location, service, rooms, spa. And the restaurants are by far the best food, wine and service we have ever experienced.

We stayed here for two nights (only). And we enjoyed so much: It's calm, but you can do so much at…read morethe surrounding. The owners helped us making plans to visit local restaurants and see several wonderful places. In the evening we enjoyed a very delicious dinner at the hotel, made of local and seasonal products. From the restaurant you can enjoy a wonderful view to The Valley - breathtaking in the evening sun!!

My wife is from Nax and we anxiously awaited the opening of the Maya Guesthouse. When it first…read moreopened, the owners generously showed my wife and mother-in-law the guest rooms. We've gone to the restaurant a couple of times this winter. The Maya Guesthouse is brand new and absolutely lovely. Its a green establishment, with power generated from the heat from a pizza oven in the restaurant as well as from solar panels. The restaurant is intimate and with an elegant, chalet feel. The owners are friendly and easily engage in conversation with patrons. Nax is a little over 2 hours, by car, from Geneva. It sits in mountains to the south of Sion, the capital of the Valais Canton. Its an absolutely beautiful part of the world and incredibly relaxing. Both Nax and the Maya Guesthouse are well worth the trip.

My boyfriend and I booked this resort because it looked so nice and beautiful online. We took the…read moretrain all the way from Basel Airport. Prior to that, I have called the resort and asked if we can do early checkin and they agreed to that. When we arrived, the checkin process was easy and the receptionist helped us bring our luggage to our room. I enjoyed our room and the view was amazing even though we didn't purchase the room with the better view. I enjoyed the breakfast. The server will come to you and ask if you want any coffee or tea. The breakfast is the same daily with some slight changes. I didn't mind that because I loved it! I wish that they offered a lunch or dinner buffet option. We ended up doing room service for dinner and it was quite pricey. We did enjoy the burgers that we order. I also like how the room cleaners would clean the rooms and refill the fridge everyday. The mini bar is free and they offer soda, water, and ice tea. We enjoyed the view and everything. I just think that the people who took photos for the resort or at the resort made it look better than what I experienced. I did really enjoy it, but it looked more amazing in pictures.

I can't say enough good things about the staff and our overall experience at the Cambrian. My…read morehusband and I booked a last-minute getaway. When we arrived, we were greeted by Frederick, who showed us to our rooms and gave us some recommendations for things to do over the weekend. Our room was fabulous-- we stayed in one of the panoramic view rooms. I will say that we spent very little time in our room as there were so many neat spaces to enjoy in the hotel. We spent quite a bit of time in the spa and in the pool, and if you are visiting, these are both a must-do while staying at the hotel. It was surprisingly quiet during our trip-- there were times when the pool was a busier but it was still enjoyable. Given the picturesque landscape, we were delighted not to be surrounded by people getting in the pool just to take "influencer" photos. The food was incredible. We dined in the restaurant on our first night which is when the black angus entrecôte and accompanying hollandaise stole our hearts. So much so that we cancelled our dinner reservations out in town for the second night to try other things on the menu. The ribs, the ribeye, the Aranchini, the mac, babaghanoush, the broccolini, the cheesecake... it was all so delicious. Straightforward flavors, fantastic food. Service provided by Vincenzo and Patrick was also wonderful. You can get a good drink anywhere, but it takes a special kind of hospitality to turn a drink into an experience. Bartender (and in our opinion, genius mixologist) of the Axe Bar, Phillip, made us a variety of experimental cocktails based on our tastes and it was an epic time. We came for one drink and ended up staying for quite a few. We truly enjoyed chatting with him, as well as the other bartenders Miguel and Kevin. My husband and I are the kind of people who usually end a trip early, because we'd always prefer to be home. This place made us wish we could stay another night, or even two. Good people, great food, fantastic drinks, and amazing views.

I have never imagined having to have to write a negative review about such a beautiful hotel as the…read moreGrand Suisse - Montreux, but I must. The breakfast meal and food and hotel service was wonderful. The food was always delicious and clean. My company comes here often, usually in teams, sometimes just one person at a time. Our clients use this hotel, too. Although the room was tiny and its description was misleading, everything was clean. Yet, it is in the room that I have had the worst experience of my entire business career. I have traveled all over the world for over 30 years and have had horrific experiences, but none of the rooms harmed me, until now. It is a very simple thing, but it is treacherous, and there is no excuse for it. And the staff admitted it. The bathroom has a small step that one must navigate from the bedroom. At daytime, this step up to the bathroom from the bedroom is easily seen, and as long as there is enough light, one steps up easily. Yet at night, when I was sleepy, in the total dark, I tripped on the step and fell onto the stone floor directly impacting my left knee and wrist, injuring myself. My knee swelled up instantly and I was in pain instantly, and severely. I called my friend in the US who told me to go to the kitchen to get ice and take ibuprofen. I did so. I had one day of work left and did not want to let my team down. I had one last night left to stay in Geneva before flying back home. So instead I went down to the kitchen in search of ice. The kitchen staff was incredibly considerate and prepared a large sealed ice pack which kept me from going to the hospital. As I write this, three days later, my knee is less swollen and bruised, but it still swollen and hurts a little. There is no excuse to put a step leading to the bathroom so someone can trip and hurt themselves in the dark. My business team and client use this hotel and need to stay near Montreaux, and we also stay in Geneva and Zurich. I will strongly advise our company to avoid this hotel after 1) being injured because of a dangerous and useless step, and 2) not receiving any sort of coupon, adjustment or written apology after being injured because of a careless design flaw. My knee and wrist still hurt. I cannot express my deep disappointment at this acknowledged safety hazard. If I was in the United States, I would take further action, but I loved everything else about this hotel, and wish only positive things and a thank you to the cafe staff that helped me when no one else in the hotel would help me. When I told the front desk when I checked out, all they said was they knew this step was there, and was in other rooms, as well. This acknowledged trip hazard borders on egregious ignorance and a strict review to be certain of compliance and accident prevention, IMHO.

Awwwww yes..... from the moment we arrived until the last…read morebreakfast out. We had a " majestic" time The location is perfect for walking the 8 mile around gorgeous Lake Geneva. The beds are the most comfortable and the amenities are all L'Occttane. You do have to call down to have them adjust the temp . To your liking. We set at 20c and it was perfect. The restaurant has a beautiful view of the lake. There is a tiny gym. The staff primarily speak French and English. If you are up for a nice long walk you can make it to The Chateau Chillon in 45 min. Along the Lake. We highly recommend a stay here. There is also a tiny market just across the street for fresh fruit and things. The train station is a 5 min comfortable walk.

This review is about the SPA. This SPA is, to me, one of…read morethe most beautiful ones I have been to. The staff is incredibly kind and nice. The place is beautiful, especially the Thermal Oasis, that deserves 5 stars by itself. You will enjoy the 17 different facilities including beautifully decorated steam baths, saunas, jacuzzis... I also highly recommend the massages, with Swiss herbs and spices. You will enjoy an incredible moment there.

What a wonderful experience we had while staying here! It is a beautiful hotel and the staff is…read morepolite and honest. The spa is amazing, the breakfast is amazing, the interiors are amazing... I could go on and on. I see that the owner is new and is taking a lot of efforts to market his hotel...honest efforts I must say. Well if I ever go back to Gstaad, I would like to stay there again. I am not very difficult to please but it takes exceptional experiences for me to write reviews (hopefully that will not be the case in future). But as off now, my 5 stars come from my exceptional experience here.