2018 Altima. An hour on the road, 90 degree day and trans seemed like it didnt want to come out of…read morefirst. Got it home and towed to my mechanic. He thought could be CVT, so had towed to Transomatic. He drove it a few days, and said no warning lights or codes. We decided to do trans tune up/ flush. Now ii is running great. Few hundred over few thousand for new trans anytime. Knew of the reputation prior, which has been very good, and now would recommend first hand.

My husband's '13 Suburban has been our "go to" car for all sorts of adventures! We've taken it on…read moreall the road trips, most recently to South Dakota to Colorado and back. He got his moneys worth on the car, but we weren't ready to say "buy" (pun intended) when the transmission started to slip and drive weird. In comes Trans-O-Matic to save our fun bus! Dominic was a great guy. He was upfront and professional about the process and estimated pricing. We dropped off the car so they could have enough time to evaluate it and get a rough quote to us. Being that a new (or used) car would cost far more than a transmission rebuild or new transmission, we opted for Trans-O-Matic to work their trans-o-magic. Dominic gave us a quote on the repair time and he was really good with it! It took a couple of extra days to flush the trans clean, which we greatly appreciate! There was good communication and Dominic was transparent throughout the repair. The pricing was very fair! The car was nice and clean at pick up! Thanks Trans-O-Matic and Dominic for bring more life back to our "Family Fun Bus!" Now we are excited about our next adventure and know we'll get there without car trans problems!

If you're looking for an honest neighborhood shop, I highly…read morerecommend that you talk to Matt at Truetech automotive on Thacker St and first Avenue. Recently, the team at Truetech has done some work on my 2010 Ford Rscape and I couldn't be happier with the outcome that they've done. The work was completed in a timely fashion, the prices are reasonable for all things considered for the work that was completed. We will definitely be going back to Truetech for our Automotive needs. John B. TrueTech Automotive LLC 797 1st Avenue, Des Plaines, IL 60016 (847) 299-8783 info@truetechauto.com

I do quite a bit of work on cars myself and I used to work at Pep Boys so am pretty familiar with…read morehow most shops operate. I normally go to other places when I don't have the tools, time, and or knowledge needed for some things. I will go over my first experience with this shop and why my wife and I go here when needed. I had an issue with an oil pressure sensor leak. I could see it, I know how much the part costs, and I know what needs to be done. However to actually access it would be a pain. I called them up and asked them how much it would cost to replace it. I believe I spoke to Steve and he mentioned generally about 200 or so. Now, that would be the case for many cars, but not this one. So I asked Steve if he could check book time. Book time is basically the amount of time, in a perfect scenario, it should take a mechanic to complete a task. They can then give you an estimate with respect to their labor rates. For example if hourly labor is 150 and book time for say changing a starter is 1h, they can say the labor cost will be $150. Steve looks at book time and is surprised because it's higher than normal about 2x more time and was wondering why. I mentioned, that to access it you have to essentially remove a few other components. He mentions, well, you can bring it in and we can take a look. I was hoping maybe they'd have easier ways of accessing it and mentioned I'm going to think on it a bit. I went under the car again and decided, "Nope. Too much work." I called back and setup an appointment. I drop off the car. I'm not happy with where the car manufacturers' engineers decided to shroud the oil pressure switch and essentially up the replacement cost but it is what it is. Anyway, I get a call back and the price I have to pay is essentially 1h and the part. I head on over and am very surprised. I forget the name of the mechanic (think it started with an M) but I asked them, "I'm surprised that you got it done so fast ... how?!" They mentioned they'd dealt with those cars before as they're common so they rigged up/made a special tool to reach in and do it. That was when I decided TrueTech is a stand up place. They could have charged book time and believe me you, I would've paid it. However they had a seasoned mechanic who knocked it out and passed those savings in their time, as savings in my pocket back to me. This isn't just a good honest mechanic being a good honest mechanic but also the higher ups, the managers and or owners. It seems that is their standard too as they've always been pretty booked which says they're more about doing good work in good time and if they make good headway, you may luck out. You may not, their call :-) but again, book time is perfect world setup, not rusted through, seized on, broken off ... stuff. It is still a good way to understand what you may be looking at aside from the actual part. Since then if and when needed, we go to TrueTech and we've always been happy. P.S. Once they have you in their system (i.e. e-mail / phone), their estimates app, progress, etc and everything is great. Especially if you have a smart phone. I saw where someone mentioned they had difficulty with getting a response and I haven't ran into that. If anyone does run into that, call them and just verify they have the right info.

Recently, I was in need of a new battery. We called and appreciated David's honesty when he told…read moreus he would not be able to work on the car for a few days. He told us when to bring it in and the work was completed within a few hours. He called before replacing the battery with the cost. We were very pleased with the work and working with David was a pleasure. If you pay be cash or check you are not charges the credit card service fee. We will return for future car needs.

The owner truly cares about his customers and their vehicles. He always tries to find the best deal…read morefor getting a part that is needed. Prices are best I've seen in the area for things like oil change and alignment. Feel like I've found a hidden gem.

Great customer service. Great communication. I bring all of my vehicles (6) here without hesitationread more

Some of my friends had vehicles worked on here and referred me so I called for some help with my…read morevehicle and even though they couldn't work on it the guy took 5 minutes of his time to tell me about other ways to find people that could help me out. Highly recommend very friendly and very helpful

These guys were amazing! The price was extremely reasonable especially compared to the dealership…read more I went in that morning, they ordered parts, and finished the job all in a few hours. They were super communicative before during and after the job. Would highly recommend!

R&M Performance is hands down the best shop in Illinois…read more Honesty, integrity, and transparency are what I value most in the people I do business with--and Rei and Mark truly embody all of these qualities. From the beginning, Rei set the tone by reviewing my project thoroughly, being upfront about costs, and even asking follow-up questions to make sure his team could deliver the work at the highest standard. That professionalism was my first green flag. Mark handled the work on my car and went above and beyond my request. I asked for before-and-after photos to help me track carbon buildup for future maintenance, and not only did he deliver, he provided even more detail than expected. The results spoke for themselves: No more idling during cold starts, City MPG improved from 24-26 to 30-32, when I first bought the car off the showroom floor I was so impressed with the quality and transparency that I immediately scheduled additional maintenance and performance upgrades. It's worth noting that I drive from Libertyville to Palatine--often during rush hour--because the service, professionalism, and results at R&M Performance are far beyond anything else I've experienced. The distance and traffic are never a concern when I know my car is in such capable hands. The service was so good, I even brought in my wife's car. That alone should tell you everything. If you are looking for quality, professionalism, honesty, and reliability, I HIGHLY recommend R&M Performance.

New to the area and brought my car here. Mike was amazing to work with.. super friendly and helpful.read more

They blew me off for 4 months and when they finally took my car, they couldn't fix it. Charged me…read moreto do what I had already done and I had to tow it again to a dealer

Victor and his team at AutoTech provide high quality professional work! The dealership quoted me…read moreover $12K to replace an engine and AutoTech was able to complete it for less than half. The engine came with a warranty and when things didn't work properly they took care of it without any hesitation. They had the estimator out in a timely manner to determine another engine would need to be installed and they provided me a loaner car while they worked on my car. Now it drives better than originally and I can't thank them enough! 1000% recommend AutoTech for any auto repairs!

I have been taking my vehicle to Victor at Autotech for a…read morefew years now. From oil changes, brakes, and emissions testing failures. A very friendly, reliable and clean automotive environment. As a female it is sometimes difficult to trust most automotive repair shops in general. However, rest assured that with Victor and his knowledgeable staff members and mechanics the job gets done quickly and efficiently. An added bonus to this shop is once you've dropped off your vehicle for repair, they offer drop off and pickup to and from your location within a certain proximity.

Brought my 2011 charger to have them look a shudder problem. Ruled out transmission problem and…read morehanded the car back with some good advise. Repeat customer very happy with Suburban Transmission

The owner and workers have a lot of knowledge and experience plus the prices are rightread more

Excellent Service, fast and friendly. the car drives like new again. I would highly recommend them…read moreto anyone in need of transmission service.

I wish I could give this place a negative score! Do yourself a favor and stay as far away as you…read morecan! We took our car there due to transmission problems. I will say, they generously towed it for free from about a mile away. However, that was about the only generous thing they did. After having the car for a week, we heard nothing and finally called them. They gave us the run around and said the car would be up on the lift the next day. We heard nothing. Two weeks went by and we called again and they gave us the run around again. They apologized and said someone dropped the ball and that the car is up on the lift and taken apart but the part hasn't come in yet. As it was approaching three weeks, we called again. They said they would have it done in a few days. Finally, three weeks to the day they call with 15 minutes left in their work day and say its done but we can't pick it up because it was the end of their work day. We go to pick it up the next morning and the battery is dead because they said there is an issue with the door censor. They jump it and then the check engine light comes on. When they go to reset that censor, the car won't even start. They jump it again and we take it to where we got the battery to replace it because the battery was still under warranty. We took it over to get a replacement battery and Pep Boys tested the old one and it was 100%!! Turns out Advanced Transmission didn't tighten the wires all the way. After all of this, what do they do? They take off $100. After having the car for three weeks and not evening bothering to call and update us once, then not even sending us on our way with a fully functional car... they knock off $100. This is the worst auto shop we have ever experienced. Their customer service is terrible along with their ethics.