I love that they notify you when it's time to get your eyes checked again. Especially for someone who is constantly busy and doesn't keep track of these things, it comes in handy. I called to make my appointment and wasn't able to be seen by my original doctor, but it worked out because they scheduled me with someone else. When I arrived, I signed in, and was helped within ten minutes. Then Dr. Sato came into the exam room I was in and was the most personable doctor I've ever met. With doctors like her, it makes going to the office so much more amazing. She genuinely cares enough to listen to my concerns. I love this location, their staff always makes me feel cared for and I can appreciate that. Stephanie from optical also stood out. She helped me and was very thorough with her answers to all my questions about frames, and worked with me to understand the best choice for me. Will definitely continue coming to this location! Great job guys! read more

I visited the optometrist at this location. The staff was friendly and helpful. They pass with flying colors!

My mother and I came in for a full eye exam and were seen by Dr Grattan. Dr. Grattan was very nice and helpful and not only was she able to give me my prescription for glasses, but she was also able to educate us both about our eye allergies along with treatment plans. She has been by the far the best optometrist I've ever had. She is very friendly, welcoming and definitely makes me want to keep coming back for my annual appointments. I will definitely recommenced this office and it's doctors to my friends and family. read more

Atlantis Eyecare - exam time! - Optometrists Near Me - Torrance, California

I really like Dr Casey!! He's a great Doc and feel confident him taking care of my eyes. I guess my left eye is on it's way to cataract surgery like the right. In good hands with Dr Casey read more

Love the Dr's and staff!!! Her surgery went Beautifully My mom had been denied the right to surgery by another Dr(Markum) and was depressed at loosing her ability to do all the things she Loves; sewing, knitting, and reading. Since the surgery, her mood has improved and she is excited to get back to living her life! Bless you Dr. Kouchouk!! read more

Atlantis Eyecare - Happy Camper, getting her New Glasses! - Optometrists Near Me - Torrance, California

I came to Dr. Kouchouk at Atlantis because jist a couple months ago I had my eyes checked elsewhere (which BTW also had great Yelp reviews) but I wasn't satisfied with the limited information that I received at that other place. Everyone at Atlantis provided excellent service, information and help, including Dr. Kouchouk, who gave a much deeper explanation which wiped away all fears that were raised from that competitor office visit. I went away with a much more clear understanding of my situation and a much better idea of what to expect should something develop later on. Thank you Dr. Kouchouk and thanks to everyone who helped me at Atlantis. Y'all are awesome! read more

My dad had an appointment at 4pm for laser surgery. We checked in at 335pm. The doctor didn't see him until closing time at 5pm. This place books a lot of people at the same time to perform the laser surgery then expects everyone to wait around until the doc finishes everyone one up , one by one. This place needs to get their act together.... read more

I feel compelled to write this review. I recently had a coronary transplant by Dr. Casey at Atlantic Eye Care in Torrance. The quality of care I received was excellent. Not only was Dr Casey a highly qualified and professional doctor, he also was caring and supportive during my surgery and the treatment that followed. On the follow up visit the next day Dr Casey's team was also efficient, friendly, and caring. The team called in my prescriptions to the pharmacy and went over every medication with me explaining what each medication was for and when and how to take it making me very comfortable with my after care treatment. I highly recommend Dr Casey and his team to anyone in need of a coronary transplant or an eye care specialist. read more

Upon arrival, the waiting room was packed with 1 seat open. Our appointment was for 2pm. We arrived at 1:30. We filled out our new patient papers and waited. At 2:15 I inquired as to how much longer I'd have to wait for a 2 o'clock. The receptionist said she'd check and walked away. She came back and said "you're appointment was at 2 so somebody will be calling you shortly." Finally someone calls us in at 230. The technician was nice and I didn't mind her. Then we had to wait for the doctor. About 15 minutes later, the doctor comes in and she's great. First impressions are everything. I think this place is way too busy for my liking. I'll probably go back to my old optometrist. read more

For a few years I've been suffering from 'Dry Eye', anyone who experience 'Dry Eye' knows the pain and suffering of this horrible condition. Your medicine cabinet is full of every eye drop known to man including the very expensive Restasis which helps with the inflammation that caused by dry eye but it doesn't heal the condition and a good and honest ophthalmologist supposed to tell you that 'there's nothing that can be done to fix it'. They write you the Restasis prescription and off you go thinking this is it, you're fixed. Not at all. For years I suffered from this dry eye and must have paid thousands of dollars by now for the prescriptions but with no relieve until I found Atlantic EyeCare. The LipiFlow treatment (see the video) is very easy and comfortable and it is the only FDA-cleared device for removing gland blockages and restoring gland function. This treatment utilizes a patented algorithm of heat applied to the inner eyelids and massage to remove the obstructions in your meibomian glands. Today was my 6 weeks after the treatment, appointment and I'm thrilled to report that my eyes are in perfect condition. I've had no problems with my eyes. The doctors are very kind, Dr. Kouchouk is so down to earth, sincere and great bedside manners, I might add good looking to the list. The staff is very helpful, the place is very nice. I drove an hour to this place. Best choices I made. I highly recommend Atlantic Eyecare for dry eye and whatever condition you have with your eyes. read more

Atlantis Eyecare - LipiFlow https://www.atlantiseyecare.com/eye-care-services/lipiflow/ - Optometrists Near Me - Torrance, California

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The manager reached out and then deleted his message. So I dont understand what had happened.

Wonderful experience for a first time client. The front office are welcoming and friendly. The assistant/ technician was informative every step of the way. Everyone was pleasant and seemed happy to be at work. Dr. Chau was great. She made sure I understand my current condition and how to avoid it. I will definitely recommend Atlantis Eyecare to all I know. read more

I will forever be grateful to Dr. Kouchouck. He helped identify a problem that could have left me blind, if not for his immediate diagnosis and action! He has a very busy practice but obviously for good reason. I found the office to be very efficient and the wait times were never very long and I've always been able to get an appointment quickly. I highly recommend if you are looking for an eye care specialist that can offer the full range of care... this is your place! read more

My mother in law Ana had her appointment on Monday. She had a red eye the night before and she was getting worried about it. She was checked in very quick and was called minutes later. She was seen by Dr. Madriaga and felt very comfortable with him, he was very proffesional and helpfull. Definitely will be going back for any other eye issues. read more

Bianca P, my sons Nurse/ Doctors assistant just gave us life today!! My son has Autism and Cerebral Palsy and as you can imagine, he has has several doctors appointments since birth. He is extremely far aight and can't read, so he has to get many eye exams. Without making this long I just want to say that this was the best eye exam by far. He didn't get frustrated as her would do many times in the past and she knew just what to say and what to do to keep him focused. Bianca is very patient, understanding and most of all she connected with my son like no other nurse has and when I tell you my son did an amazing job. I had to tell his Dr which lead me here!! She love her job and it shows. I would recommend her any day read more

Had a great experience today. Sabrina was extremely caring and patient as I had trouble refraining from blinking when getting my eye pressure checked. Dr Casey provided a great experience as well. All around attentive and caring staff. read more

Efficient staff. Harmony among the staff was evident - that's a good thing. Pleasant office environment. Dr. Amr Kouchouk, M.D. was very clear with his diagnosis and explanation. Not too far from home. read more

To give an update... this place is a real piece of work. This place runs like a mafia. No joke!!! These guys lost my payment. Instead of being REAL business people. Perhaps a call? No they send collections after me. THIER MISTAKE. we called many times but Luis the manager will not speak to us. When you purchase glasses you pay for it and they give you the glasses. Well they messed up and somehow lost my payment. No mission impossible jumping over the counter or startling from the ceiling. No they made huge mistake. Luis is a manager. This guy must think he's Al Cappone. Serious needs to go to a communication course. We called and called but he just ignored. Instead we paid the creditor. MAFIA STYLE!!!! WITH INTEREST!! STAY AWAY FROM THIS PLACE. THEY DON'T PLAY NICE. THEY JUST THINK ITS 1930s Mafia. read more

I don't know why they have gotten ANY negative reviews. They really take great care of you. From the initial exam and diagnosis to the follow up checks after my surgery, everything was professional and caring. My surgery ( which was scary to me) went without a hitch and Dr. Kouchouk, Dr. Kuhlweier, Johnny and the whole staff really cared about my vision. The staff at the surgery center was equally caring! Two thumbs up to all! read more

Stay away. My dad had to get them to complete a form for the DMV. My dad is a senior with medical. They charged 20 dollars and didn't give him a receipt until I asked for one. It is a minor DMV form and the office is already getting paid through medical already, why more money? Service is not great. Doctor seemed to be in a rush and when she was done, she never wrote the eye glass prescription so we had to wait for her to finish other patients before giving us the prescription. What is is about these people that they feel the need to make money on nothing. Don't bother coming here, get someone else. They only had 3 patients And they took 3 hours! Really! No professionalism. read more

I read previous reviews and found that some people didn't get a hold of the receptionists. Well, you guys were in luck. Lorena the receptionist answered the phone to me, and she was the most rude, and unprofessional person you could get over the phone. I breath out and try my deal with her another time after few days. No luck again for me. This time not only rude but playing dumb and sighing over the phone as a teenager. So unprofessional. read more

This was my first visit to Atlantis Eyecare and it was a very good experience. I instantly felt welcomed, the front desk staff were very helpful. Thanks to the office manager, Janette, for this great opportunity! Thanks to cousin Johnny, who introduced me to Dr. Kouchouk who is the ophthalmologist. He is very helpful and a great doctor. I was able to learn about the field of ophthalmology and the steps needed to become one. This was truly a valuable experience for my future. I then had an appointment with Dr. Varsani- she very was helpful, friendly, and knowledgeable. Right before I saw Dr. Varsani, I was helped by Bee who is a phenomenal technician. Thanks to the optician, Hollie for helping me select a great pair of sun glasses. They were a perfect fit! Thanks! Overall Atlantis Eyecare is a great office! I will definitely be referring all friends and family because of great doctors with an amazing staff. read more

I was very unsatisfied with this office. I went in just for testing not to see the Dr. and they insisted I had to pay my copay. I work at a doctors office and there is no charge for just a test. You are only suppose to pay if you see a provider. Then for the results they say its office policy that you come back to see the doctor. That will of course be another office copay. The receptionist asked if I wanted to talk to the office manager and I said "yes". When the girl went to the back to get her, the manager did not come out she sent a message with her staff, which I think is so unprofessional. I feel like they just want money. They double-book patients all the time, there are not enough seats for their patients. Very money hungry!! read more

I was told I needed a prescription. An hour later, they still hadn't sent the prescription. I called and they told me, oh, just faxing it now. Give it 15 minutes. Another hour later, it still wasn't there. I called again and they were closed. They lied!!!! If they were honest, I could have gone the next day instead of sitting at a pharmacy for 2 hours. They will also want you to buy a RX product from them instead of going through your insurance company. Why? Not trustworthy! read more

Thanks to Atlantis for their great care and services! I brought my mom for her routine eye exam. The office was great, the optician Stephanie helped select the perfect frames for my mom. Dr. Sato was able to address all of our ocular health concerns. My visit was very informative along with great service. Thanks again Atlantis! read more

I highly recommend Atlantis Eyecare for anyone looking to have a great experience at a doctor's office. I would like to thank both Biancas at this office, who were both very helpful and professional with my check-in and work up for my doctor. Dr. Varsani was very knowledgeable and explained everything very thoroughly. They have a nice optical section to choose from. Hollie was very kind and helpful when I purchased my glasses. They have a very clean lobby and the office looks new! I will be recommending this office to the rest of my family. read more

Atlantis Eye Care has been amazing since we first started going there. The girls at the front desk are super helpful, caring and very friendly. They definitely try to work you in as fast as they can to minimize your wait time! My father has had cataract surgery's on both of his eyes now and we are very satisfied with the care/ follow up he has received from both Dr's as well as the whole team. Thank you Atlantis Eyecare please keep up the excellent customer service. It's truly appreciated. read more

Would never relay on them to do as they say. Been trying to get information on canceling a product I purchase via Atlantis Eyecare. I keep getting a run around with no results. I judge a doctor by the front office and how well they take care of business. FAILED read more

If you have a lot of time to spend waiting, Atlantis Eyecare will be good for you. My appointment was for 9:30 a.m. I didn't see a technician until 10:05. He put drops in my eyes and then I sat in one of the beautiful waiting rooms pictured above until 11:05 when I finally saw the doctor. I think that was way too long for a pretty routine eye appointment. On my previous visit, I also had to wait too long. The environment is wonderful; the staff is nice; the doctor is friendly, competent, and able to communicate, but there is too much waiting around! read more

My mother saw Dr Sato this afternoon and it was one of the best medical experiences she's ever had. The doctor was extremely patient and helpful with suggestions on a treatment plan. Thank you Dr Sato, you're the best!!! read more

I was referred to Dr. Kouchouk after being dissatisfied with my prior opthamologist. What a great difference! Dr. Kouchouk has a wonderful manner and explains treatment options very thoroughly. After suffering from terrible dry eye issues for 2 years, his treatment recommendations have solved my problem so it is now only a minor issue. He also recommended cataract surgery which he recently performed. After having very poor vision all of my life, I now have 20/20 vision. I cannot believe what I was missing before when I saw everything through a cloudy, yellow lens. My new eyesight is fabulous! (My prior doctor's ideas for dry eye relief were ineffective and I was advised that I would not benefit from cataract surgery for a couple more years. Wrong.) I highly recommend Dr. Kouchouk. read more

I had a very pleasant (as pleasant as an eye exam can be!) experience with Atlantis Eyecare. The reception area was nice and clean. There was coffee, bottled water and juice available. My appointment started on time. The Eye tech was sweet and personable. Tests were done quickly and efficiently. I didn't have to wait to long to see the doctor after the tech. The doctor was professional and courteous. I was given some extra protection for my eyes for the drive home. All in all I was there less than an hour. read more

the staff is really nice here. It is very clean. It is completely packed when you get in the office. My first appointment, I was there for over 3 hours. Most of it was in the waiting room. I only saw opthalmologiist for 1 minute and they did testing. I received a call with my results quickly which I am grateful for. The second visit was not as bad. I called to book another appointment because I did what eye doctor recommended and now the office needs to know why. My eyes need special attention with my condition. Their office never even recommended that I take certain drops for my dry eyes. This concerns me. I am thinking about getting another referral to another opthalmologiist. They need more specialists with the patients they book in a day. I really liked who saw me but they just don't have time. read more

Very professional. Dr Salehi was very informative and provided excellent care to my Mother-in-Law.

I brought my girlfriend Jasmine and she was treated like family! The receptionist were so friendly to my 6 month old son which made my time here so much better! Totally recommend coming here and dealing with these professionals. Once again, thank you Dr. Varsani ! read more

I have dry eye for a couple of years. After seeing many different ophthalmologists and got put on many different eye drops, my eyes still tear up all day long. It's not only deteriorated my quality of life; I also have constant eye infection due to nonstop wiping of tears off my eyes. My condition was misdiagnosed by all previous ophthalmologists. I was told my dry eye was due to old age (I am 53), allergy, one ophthalmologist even told me I have blocked tear duct. I discovered a procedure called Lipiflow which treat MGD ( meibomian gland dysfunction). Reading about that online make me think I might have that condition. Atlantis eye care is one of a handful of facilities that offer this procedure. Lipiflow is very simple, fast and easy. Now I am about 2.5 months after the procedure, my condition is much improved. If you have dry eye due to MGD, I highly recommend Lipiflow. Dr Kouchouk specializes in dry eye. He is bright and has very knowledgeable staff in the office. I am not 100% return to normal. But I am hopeful that with proper follow up care, I can continue to make progress. read more

I had an appointment with Dr. Kouchouk on 2/14/18, he was very thorough and professional in diagnosing my condition and recommended the appropriate medicine to cure my symptoms. Kris, was very friendly and pleasant. I will definitely return to this facility for future visits. Also, the office was very clean and modern. Great job!!! read more

Excellent results for dry eyes from treatment -Lipiflow and Xiidra drops and eye mask and supplement. Very nice doctor (Kouchouk) and staff read more

Staff were all nice, but very poor communication which resulted in 2/2 of my appointments here being useless to me. Both experiences with this office have been inefficient, frustrating, and time consuming. Switched to another optometry office with much faster, easier, and cheaper results. read more

I was looking for a new ophthalmologist in the Torrance area and was referred to Dr. Kouchouk. When I arrived I was welcomed by a friendly receptionist. I was called within minutes of my scheduled appointment by Johnny(the tech). Johnny walked me through exactly what my full exam would entail. He was very professional and kind. I then met with Dr. Kouchouk who seemed very knowledgeable and forthright about his findings. He recommended options and answered all my questions throughly. Upon leaving, the front desk took very good care of me by making sure I had my appt scheduled, my prescription was filled at the local pharmacy, and that I had copies of my visit upon request. They also provided free sun protective shades for my glasses after having my eyes dilated. I'm very glad to have finally found a doctors office I can trust. Thank you Atlantis Eyecare. read more