I had to give at least 1 star to give a review. I dont do this sort of thing but... it seems to be…read morepossibly the only way to get the corporate offices attention to see if anyone really cares. Concerns: horrible customer service lately, significant rise in prices on everything ( note: competitor prices haven't increased) lack of product ( I check other stores nearby and it's only this store) lack of customer service, disorganized store, and now quality of products. (I opened up a bag of dog food purchased a few days ago and MOLDY throughout the entire bag. Im thinking let's try contacting customer service at the store level and never got through. Then I thought let's contact the corporate customer servicenumber and as you can see from pics I was on hold for 21 minutes for a supervisor which never happened and then mysteriously the call was disconnected? , (note:the first time I had a email concern about the salisbury store... the store was supposed to call me but never did) shocking that the store never contacted me and supervisor never came today on the phone. Moldy food, bad service, lack of product... corporate prices going up and they only care about their executives making money and when their product is MOLDY no one wants to fix the problem and ignore it. I know I spend alot of money in that store and after today... my money will be going to the local companies for all my feed purchases.

Horrible customer service by mgmt at Tractor Supply in Salisbury Md. I…read moreShopped at this store multiple times a week for over 10 yrs. But no more thanks to the manager. Employees there know me by name because I'm there so much. Yet this manager wouldn't process a refund on gift card because I didn't have my receipt still. $200. I bought three times the amount of the same product but over bought. I tried to explain to her but she got snippy and rude. I'm there all the time and that's how you treat a long time customer??? Wow. Shameful.

This is THE PLACE TO GO for a John Deere or Stihl equipment. The sales staff is proffessional,…read morecourteous and knowledgeable. They don't try to oversell you...just put you in the piece of equipment that fits your budget and needs. The after the sale service department is top notch! They take care of all of your needs and really go out of their way to accomodate. I would not go anywhere else!

I was disappointed with my last service visit. I paid to have a spring service performed which…read moreincluded the leveling of the mower deck and tires inflated to the proper PSI on my John Deere 350. The equipment was returned to me without the mower deck being properly leveled nor were the tires inflated to the proper PSI. This resulted in my front lawn being gouged with an uneven cut. I had to level the deck myself to rectify the service I paid for. I called the service manager twice but he did not return my call. I'll be going to another shop for my next service and repair.

Awesome place to deal with I decided to purchase a…read moretractor from Kevin because I got a pretty good deal I drove six hours to pick it up he had everything ready to go as soon as I got there just had to sign a paper and we were back on the road. Even threw in a hat for my daughter and me And a coffee cup so I could fill up and stay awake LOL Anyways I had a problem financing it with insurance and all some of their staff actually called the bank and insurance company and straightened everything out Wish I was closer to do more business with them super Duper company to deal with some other businesses need to take note

Was charged $180.00 for an oil change and to fix a warranty item on a brand new machine .read more

They are very helpful and knowledgeable when it comes to advise for working on your vehicle. They…read moredidn't have the part I needed, bit said it would be in the next day, which it was. They also seem to have prices lower than the competition AKA, w-mart, advanced, marine plus. I know exclusively use them as my parts store. And they gave me a 10% discount.

Short story...Sent my wife for a replacement belt and the gentleman (Richard) sold her a belt that…read morewas not even close. I returned the belt and explained to him he had measured it wrong. He immediately disagreed and took offense with me even though I had brought the old belt to measure. He continued to disagree. So asked him 3. 3 ! Times to correctly measure the belt and he said I was being rude. Got my money back and went somewhere else. Rule 1 never talk back to a customer Rule 2 stay in school. Won't be back

I posted a review 9 months ago. I gave them a three star! That's because I was disappointed for the…read morefirst time in 10 years of dealing with them! All in all it took them 12 weeks! That's 3 months to do annual maintenance and fix an issue they created during annual maintenance! Shew! Awful I just use A.C.R I got my mower back in less than 8 days! And it's running amazing! Honest-dependable and reasonable priced!

I've use them for a number of years. The service has always been outstanding, friendly and…read moreprofessional. The last few interactions have been very slow. Their always 4 to 6 week out for service. So hire more mechanics! It feels like they turn into sales only! So for the first time in 10 years I'll start shopping around.