1. Atlantic Physical Therapy Center

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Toms River, NJ

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Atlantic Physical Therapy Center

5.0 (7 reviews)
Closed • 9:00 am - 8:00 pm

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10 years ago

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2 years ago

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Twin Boro Physical Therapy - Toms River - After effects of my day at Twin Boro PT.

Twin Boro Physical Therapy - Toms River

4.4(7 reviews)
2.1 mi

The entire staff is warm and welcoming. From the front desk to the therapists!! They're all…read moreamazing!!

I have been a patient at Twin Boro Physical Therapy before and have always had a wonderful…read moreexperience with my therapist, which is why I chose to return for treatment. Unfortunately, my experience with the front office today was completely different. I received a phone call from a staff member named Avalon at the Toms River (Hooper Avenue) location, and the conversation was extremely upsetting. From the beginning of the call, she was rude, disrespectful, and spoke to me in a condescending manner. Instead of focusing on my appointment, she asked questions about my personal life and current situation that had nothing to do with my physical therapy. I felt as though I was being judged and made to justify why I needed treatment, even though my physician prescribed physical therapy for legitimate medical reasons. No patient should be made to feel belittled, judged, or spoken to disrespectfully while seeking medical care. This interaction left me feeling embarrassed and upset. I still have confidence in the therapists because my past treatment at Twin Boro was excellent. However, I sincerely hope management addresses how patients are treated over the phone. Professionalism, respect, and compassion should extend beyond the treatment room to every interaction a patient has with the practice.

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Twin Boro Physical Therapy - Toms River - This is what happens after at Twin Boro PT. My knee is sore but for good reason.

This is what happens after at Twin Boro PT. My knee is sore but for good reason.

Twin Boro Physical Therapy - Toms River

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Atlantic Physical Therapy Center - physicaltherapy - Updated October 2026

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