This office was a great addition to Signal Hill. Provides general medical services, lab and…read morepharmacy on site. Small and friendly. Kaiser always tries to provide complete care and follow up. Would recommend Kaiser for simplicity of keeping all medical records in one place...

Reminds me more of a retail center that accepts appointments, than a medical facility. For our…read moreneeds this day (preventive flu and Covid shots), it was exactly the set-up we needed. With our main KP medical office in the Long Beach location (which is a lot larger), we seem to stop into the Signal Hill offices when we are in the area to do errands and need to get some preventive medicine done (or do a blood draw, which I would no longer recommend at this site....the phlebotomists tend to gossip with each other while doing their work, making it seem like what they are doing doesn't require their full attention...it caused quite a bit of bruising and pain). We had been reminded that the 2024 flu shots were available now, and that the Signal Hill office were running a walk-in clinic till November. We've found the surface parking to be the right size for the smaller facility, allowing one to find parking. It is a smaller facility, with everything one needs on the first floor. If you have an existing appointment, you can check in via kiosks or wait in a one line queue for the next available registrar. But before you hit the queue, there are signs stating that for the flu clinic, one can walk right into the community room (entrance to the room visible from the queue). It was a bit weird skipping the line and walking in, but we were assured we were doing the right thing. You put your name on a sign-in sheet on a clipboard (old school!), and then have a seat to fill out the consent form. The form did ask for our Kaiser Medical Record Number (MRN), which allowed the nurse to look up our record. After a few minutes, our name was called individually, and we were taken behind some dividers to get our shot. The set-up is identical to the flu clinics that many work places sponsor during flu season for their employees. Since we were here, we asked about the new Covid vaccine. The online system lets you make an appointment, with all nearby KP locations being a week or two out. But the nurse stated that since it wasn't so busy, we could get in line with the reception to make an immediate appointment, so that's what we did. It took a bit longer (the receptionist had to do some magic on her end since the system was telling her the next appointment was a week out), but after we got our appointment changed to immediate, we were able to go back into the community room. We filled out a different consent form, waited a little bit, and had the same nurse administer the vaccine. The whole process took under an hour. Kaiser Signal Hill does a nice job of optimizing the pre-appointment process, actually making you feel that everyone's time is important.

I deleted my old review bc I felt bad but this location is horrible Everytime I come they make…read moreexcuses on why it's going to take hours for me to be seen it's really annoying. The experience here is horrible Everytime I come they move slow af & barely do their jobs. I got here at 11:30 it's 1:30 I still have not been seen

Horrible service I booked an appointment and then the receptionist sent that the appointment that…read morewas booked for me was done incorrectly and they wouldn't be able to accommodate me. I drove 45 minutes to come here just to be told they have to reschedule. Now I have to wait a whole week. Yet all I get is yea that's all we could do. Now I have a 45 min drive back home. I had an appointment at an other office this morning I should've just gone there.

I was taken to this ER because other hospitals were full. Staff was attentive and friendly. I got…read moreout in a reasonable time with clear direction for my next steps.

Horrible, they never changed me grandma, the nurses were un and she passed away shortly after even…read morethough I begged for them to send her to Memorial Hospital where all of her doctors were the patient relations lady Pearl refused and was not helpful at all. Do not let your elderly family members go here unless you want them to pass away from mistreatment. 0/5 This place should be shut down.

would like to take a moment to recognize and express my deep appreciation for RN Jade and the…read moreexceptional care she has provided. Jade consistently demonstrates professionalism, compassion, and dedication in everything she does. From the very beginning, Jade has shown a genuine concern for my health and well-being. She listens carefully, takes my concerns seriously, and ensures that I feel heard and supported at all times. Her communication is clear, respectful, and reassuring, which has made a significant difference during a very stressful time. Jade goes above and beyond her duties. She is attentive, responsive, and always willing to help without hesitation. Whether it's checking on my condition, explaining medical information, or making sure I am comfortable, she handles everything with patience and kindness. Her attention to detail and commitment to providing safe, high-quality care is evident in every interaction. And would like to take a moment to recognize PCA Gamma for the excellent care and support provided. Gamma has shown compassion, dedication, and a strong work ethic throughout my experience. Gamma is very attentive and always makes sure my needs are met. From assisting with daily care to ensuring my comfort, she handles everything with patience, kindness, and respect. She pays close attention to details and is quick to respond whenever I need help, which makes me feel safe and well cared for. And also recognize Erica she is extremely kind hearted and very helpful never once complaint always have a smile. These nurses need to be appreciated for all the dedication and effort they put into taking care of other live. The job that they do not easy but the get it done with a smile so I am saying well done excellent work and even better team work. Thank you Austin for making me feel safe and assisting me with any questions and concerns . Thank you to the amazing Respiratory Therapy they also checking on you and make sure they doing they job 1000% . Which I could give these staff members 100 stars . Listen long Beach memorial hospital take care of you and make you when you do get discharged you feel 2000 percent better. Now ST mary I wish they couldn't get no stars that was a horrible experience at that hospital none of the nurses was nice. I love Long Beach memorial hospital and I hope HR fully understand what type of staff they have keep it good job well done.

My 30 years experience with this hospital…read more This is my primary hospital. The only complaint I have is the cost of parking! Parking fee is ridiculous! This hospital as always pulled through for me. From emergencies, surgery and radiology etc. This hospital has taken care of my family. This place has some of the best doctors in place. Clean hospital, with staff that is professional. From admissions, nurses and doctors. All were professional that treated you with respect. But not to sugarcoat, there are some security guards that are completely jerks! Incompetent and judgemental. But I assume no matter where you go, there are always a few. :) I hate hospitals period, for some reason Memorial has been comforting. Compared to County hospitals and nearby hospitals in in the Long Beach area. Memorial is solid. Of course all comes with Good Health Insurance. It does make a difference on what type of insurance you have. I was treated to at this hosptial on Friday 02.27.2026. Admissions was professional and friendly. Took me right away! Easy breezy! Kudos for the service.

I believe that the cancer care I am getting is excellent, and when I see my oncologist, she is…read morecaring and thorough. But dealing with the bureaucracy is infuriating. I was given a referral to see an ancillary provider three weeks ago and I'm still waiting to hear that someone actually received the referral. if they ever do I expect several days of back-and-forth phone calls, messaging and long wait times on hold to find out if an appointment is actually available The last 2 times I connected with the staff to refer a question to the doctor( staff whose specific job is to coordinate between me and the doctor.) I waited over two weeks despite multiple follow up calls and still had to hound them to get some kind of response. The doctor is in the office only once or possibly twice a week and forget anyone being able to contact her any other time. Except when I am speaking, face-to-face with the doctor once a month, or with the med techs in irvine who do scans and blood draws, I feel like a widget. The outcome of cancer treatment has been proven to correlate with the quality of relationship to the "providers. ". So, City Of Hope, excellent care?

The worst!!!!!! They prescribed 3 meds to be taken before…read morechemo. One of them is Pepcid. Heartburn medication? The other Benadryl. Benadryl is your go to sleep or for a rash. Here's the thing. He paid for 3 Rx. Next visit, they said, "Don't take those meds, we will give you an injection before chemo in place of the meds". Well, they want to double down on Rx cost. Paid for the pills, now have to pay for the injections. Terrible. No one knows what's going on. I don't trust them. PSA is not going down after 4 rounds. Maybe that's not even chemo in that bag. I just don't trust them.

From the gentleman who admits your car at the entrance gate, to the office staff andnurses who care…read morefor you...I can't say enough great things about my experience today and then, of course, the amazing Dr Harry Karp. What a team...I,was supposed to,have an epidural in Orange County and then remembered my experience with Dr.Karp three years ago and scheduled my procedure with him.

Staff is so caring & attentive. Due to some life threating issues, I was very nervous for surgery…read more The very first nurse to take me back sensed this & started my experience with a great big hug. I highly recommend this place.

Leslie was the best! She helped me feel comfortable and made my experience better when I really…read moredidn't feel my best. She was so careful and caring! This woman had no bad bone in her body. she did a good job at taking care of me. I appreciate her so much thank you

If I could give 0 stars, I fucking would. I am beyond floored and pissed. I scheduled an…read moreappointment for 1:45, and come in 10 minutes prior. I checked in and made sure to complete the prior required forms. Check in with ease. Nearly 2 hours later and I still haven't been called in. Everyone who was there when I got there had left, new people had already been seen. I get called back to the desk because they think I never checked in. Nope I did, and they just forgot about me. I ended up walking out. It was fucking ridiculous. People came in LATE. And still had been seen before me. I didn't go in for anything to complex yet they lacked the ability to manage their patients correctly. I will never return this branch.

worse clinics ever !!! these doctor don't give a fuck about our kids!!! They take so long to answer…read moreand when they schedule you an over the phone appointment the doctor doesn't even answer!!! My appointment was suppose to be at 11:45 it's 5:30 and i have called 5 times already . I spoke to sanon from the call center and she spoke to johnatthan from the clinic to ask why haven't they called me and he said to give them 30 mins . Mind , i called at 4:20 , it's 5:30 and i'm sure the doctors done for the day. I called right before 5 pm and i'm still on the phone trynna get through to someone at the call center . I even have both lines calling the same number and they don't answer .

Quick and easy process for routine mammograms. I felt like I was at a spa. Tip: park on the street…read moreto avoid the $8 parking ticket. It's the same walking distance.

Well after four years I am back.... I have different insurance and it's time for another mammogram…read moreexam. Basically the same , still great service Remember you need to pay for parking :( it's cash or card and it's 6.00 Everyone is really nice great service