my granddaughter has been attending the tumble class on tuesdays, for several months now. My…read moreissues (red flags) from the beginning are as follows...
1st. There is no website or any actual info online, only a phone number and address. I called the number about 5 times and got no answer. Eventually, we connected. The owner told me to come in and sign up.
2nd. We went to sign up, and I asked for some paperwork / info on how everything works (timeline, payment schedule, class days and hours, cheer sessions, uniforms, an outline, etc ) They had nothing! However, she did pull out one paper and handed it to me..., it was the authorization form to allow electronic payments to be taken out! (Side note, owner was not there)
3rd. A few weeks later, I wanted to talk to the Alina (owner) about upgrading to cheer (instead of just tumbling). Girl at desk had to track her down via text. She (Alina) finally came out and told me some brief general info about half year cheer (again, nothing in writing)
4th. The way you drop off and pick up your kid is chaotic. There is no system. No check in. No check out. No nothing. The cheer school is one side of the building and baseball /batting is the other side. Way too much traffic in and out without a system.
5th. The lobby of the gym is filthy And it stinks! It's overcrowded, cluttered, and looks like a hot mess. The chairs were either all taped up or just need to be trashed. Im not sure what the actual gym smells like, as parents are not allowed in there. Some windex, bleach and a disinfectant would go a long way!
6th. Communication is terrible!! Lots of posting online about all the (extra) fun things the girls do. Fundraisers, halloween gathering, veterans cards, etc. And we've never had an invite, never seen any info, flyers, posters, calendars and such, to let us know about the event. We always find out after the fact!
7th. Tumbling class was canceled last Tuesday. And there was NO COMMUNICATION. I picked up my granddaughter from school on that day, and we only have one hour to get to class. So, as usual, on Tuesday, we rush and hurry to eat and try to do homework and get 5 minutes rest, so we can get to class on time. We did all that, and when we arrived.. the girl says "there is no class tonight!" Are you kidding me....? You've wasted my time for nothing! I mentioned this to Alina, and she ignored it....
Since we've signed up.., I've heard and read a lot about this school and Alina....My granddaughter (7 y/o) likes gymnastics and all. Since this is her first time, I don't want to take it away from her abruptly. But, you can bet your ass, my eyes and ears are wide open!