TL;DR It took over 6 weeks, 8 different visits to their shop & multiple failed repairs to finally get the job done and, in the end, they ordered a whole new part instead of actually repairing what I had brought in to be fixed. I strongly recommend you go somewhere else. Details: I was referred to Atlantic 5+ years ago to have the vinyl upholstery on the doors of my Mustang replaced after they had become detached/sagging due to age combined with the Florida humidity. They did an amazing job and both doors looked as good as new. I was informed by one of their staff then that if I had brought it in earlier, they could have just glued it before the vinyl sagged and avoided the cost of needing new material. I noted this for the future. In October of this year, the driver's side door began to have the same issue. Per the advice, I stopped by on Thursday, Oct. 29th to get a quote and schedule the repair. This would be "Visit #1". Visit #2 was on Wednesday, Nov. 4th when my I dropped off my Mustang to have the door re-glued. They called me about two hours later and informed me that the person from Atlantic who approved and quoted the job the previous Thursday was mistaken and that it could not, in fact, be "re-glued". I was told that it had to be replaced all over again and, as a result, the quote was now **more than double.** Just wanting it fixed, I told them to go ahead and do it. Atlantic said I would have to come pick up the car and reschedule and bring it back AGAIN. After a short discussion about how inconvenient that was, they opted to keep it the next couple of days and get it done. Visit #3 was Thursday, Nov. 5th to pick up the car and pay for it. After running my credit card, we walked out to look at it and I was, unfortunately, disappointed. The vinyl was bunched up near the bottom edge of the door and the vinyl along the armrest had spots of glue all over it. I showed this to them and pointed to the passenger's side door, which they repaired previously, as reference. Atlantic had completed outstanding professional work before, so I just couldn't understand what had happened here. I was told that their "usual guy" was out on sick leave, but they would schedule me to bring it in (again) and get it right next time. Visit #4 was Thursday, Nov. 19th. Two hours after dropping off the car I got a call letting me know that they had decided that instead of trying to repair the door that day, they would rather wait until the "usual guy" was back to work. I explained that while I appreciated this, it was really something that could have been decided BEFORE I dropped it off. I came to get my car and Atlantic told me they'd call me by the end of the week to schedule another new appointment. On Friday, Nov. 20th I called at 4:30 PM since I had never heard back from anyone at Atlantic to schedule the new appointment. The woman who answered explained that she wasn't aware of the situation and that she'd have someone call me back. After not hearing anything on the following Monday, I called Tuesday morning and no one answered. A quick Google search confirmed that they had opted to shut down the shop for a full week, so I this was going to have to wait until after the holiday for answers. Visit #5 was on Tuesday, December 1st. Having still not received a call I decided to just stop by in person and scheduled the new appointment. Visit #6 was on Friday, December 4th. The "usual guy" was back in and would allegedly fix the door. When I came to pick up the car later that day, they had added piping to the door which now mismatched it to the other door and a section by the armrest wasn't attached correctly. We had to reschedule AGAIN. Visit #7 was the next Tuesday, December 8th. I dropped off the car. Two hours later they called me to let me know that they had damaged the door and would now need to replace the entire part. They had ordered it from Ford and it would be in the next week. Visit #8 was today, Monday, December 15th. I went in. They installed the new part. Their past work is the only reason for 2 stars instead of 1. read more

This company did awesome work on my Jeep top. I was in and out in under an hour. I would highly recommend them to anyone who needs canvas work on a Jeep. read more

Stopped on in for an estimate on reupholstering my car's leather seats one morning before work. The employee that I talked to was very courteous and resourceful. I don't know about you but getting an estimate is sometimes dealing with people who have the personality of a used car salesman - constantly pushing their business the entire time. However, we had a great discussion about prices and he gave me a multitude of options even recommending other avenues of getting the job done to try and have it be more affordable for me. I really appreciated the attention I received - I hope all of the employees working there are as wonderful as the one that I dealt with. read more

Can I give them zero stars? Hired them to fix my patio awning. Even though it seemed like the arms weren't working, they said it needed a new motor. Took two months to install new motor. Charged me $684. When the awning still didn't work, they said I needed new arms. However, they said they WERE NOT A DEALER FOR THIS BRAND and could not get the parts. Sorry about that, goodbye. My awning is still as broken as it ever was and they are $684 richer. I can't understand why this company is still in business. read more

After driving 40 minutes one way on two different confirmed appointments, they said they were to busy, and to leave the car. While driving a Bentley I was very uncomfortable, to leave it. I had a 5 hour slot, but because they were behind they were not going to do it. Oh Well make a new appointment. I think not!!! read more

In March they replaced the top on my convertible. That part is working and it looks good. I took it because it was leaking. It's still leaking. When I revisited them, the technician came out and checked. He said the rain rail was rotted and he did not check that when he replaced the top. They should have checked that and called me with a price for replacement or suggested a solution while the top was off. I asked them to please come up with a cost to make the part (because they said it is not something that can be ordered) which I will pay for. Since April, I have called twice and gone in 3 times. They will not give me an answer or call me back. This is July. They have collected their money (over $1,900) and are offering no service after the sale. Also, the woman at the front does not appear to care about customer service. If you want to pick up your car at the end of the day she will remind you (twice to be exact) that they close at exactly five and you'd better be there before that! In my case, she appeared completely uninterested in my dilema or solving my problem. read more

These guys botched 2 headliners, one my buddies and then mine. Fools actually folded the rigid headliner backers to get into car, idiots!!! They come in through the trunks on the Volkwagens... No offer to replace the permanently damaged headliners, bad attitudes after the money changed hands, will never use for anything again, complete baffoons. read more