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    Atlantic Aviation

    3.0 (2 reviews)
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    Cleveland Hopkins International  Airport - Monday, 12.29.25; Cleveland Hopkins International Airport

    Cleveland Hopkins International Airport

    3.0(805 reviews)
    0.4 miRiverside

    A decent airport! I'm a bit spoiled with my experience at Hartsfield but through my travels, I'm…read morealways interested in checking out new airports. CLE was pretty straight forward. When I initially landed it was a quick walk from my gate to baggage claim, an area that was much quieter and barren than expected. I loved that the Rock & Roll Hall of Fame store was one of the first things I saw, honoring legendary artists with their faces and names adorned on t-shirts and guitar picks. The huge Cleveland sign at arrivals was also a sight to see. When it was time for me to return to Atlanta, I was concerned about the lines as TSA was still going unpaid. I was assured that I shouldn't worry, especially because I have precheck. But because of who I am as a person, I'm always early to the airport. I enjoy the airport! So when I arrived early and literally got through the line in FOUR minutes, I just had to laugh, lol. The restaurant options are a bit more limited than one would hope, but there are some options. Vino Volo was the best place in that bad boy so be sure to stop in for a glass of wine or a bite to eat! The airport itself was quite clean but the bathrooms were a little disappointing as many public restrooms can be. I still haven't learned to bring my own good toilet paper while traveling. But employees were kind, the place wasn't incredibly busy, there were electric ports available and the wifi worked - what more could you ask for?

    After perishing many a time at LAX and the very few times I've been to NY, you would think that…read morehigher concentration cities with a greater population density would have worse airports? You might be right in that sense. Driving to or picking someone up at LAX is a blood pact with them and it can get chaotic, but the abysmal times that I was forced to live in Ohio and had to fly in and out of CLE airport were hands down some of the worst times of my life. It was never super crowded per se but how I was treated by staff and other customers was appalling. I had comments made about my race and being incorrectly identified as being Chinese and rude (not only here but my entire stay in this state, but that's a story for a different day) and I had a tiny carry on luggage that they argued had to be checked in while I saw lily skinned families behind me get to carry everything with them. It ended up being a rare ichiban kuji Nameko saibai luggage that you can only get through lottery in Japan and that I got secondhand. You can't find it anymore and the bottom part ended up being broken and they never found the missing piece. I'd avoid this airport and actually the entire state like the plague if I had to have a say in it.

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    Cleveland Hopkins International  Airport - Monday, 12.29.25; Cleveland Hopkins International Airport

    Monday, 12.29.25; Cleveland Hopkins International Airport

    Cleveland Hopkins International  Airport - B5 aircraft ready to depart - first flight of the day for that gate

    B5 aircraft ready to depart - first flight of the day for that gate

    Cleveland Hopkins International  Airport - Facade for Terminal at CLE

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    Facade for Terminal at CLE

    Uber

    Uber

    2.2(49 reviews)
    11.3 miIndustrial Valley

    I have used GPS navigation apps since they were first available. The Lyft navigation app is the…read moremost dangerous I have ever used. Instructions are vague "Take the Exit", but not which exit, you need to study the app not the road to see which exit. Instructed to do a "U" turn at the busiest crossroad in rush hour. The app will not re-calculate when you pick up a passenger, I had the map going round in circles because it didn't know where I was. Long road trips take many more hours than needed, had a trip take 2.45 hrs longer than it should because it sent me through a different state to come back to the final destination, most long trips have the same problem, passengers get very upset for the time taken for even local trips. The app will always have you pick up a ride or drop off on the left, even on a busy road facing traffic. You need to have the phone connected to power all the time you use Lyft, without it will go from 100% to 0% in 2 hours. Get insults like "Keep your phone out of Airplane mode", "Connection issues" when there are many other drivers waiting for rides in the same area.

    If you leave anything in an Uber ride, you will never get it back. This is the most horrible…read moreservice to try and get anything back whether it is a pair of glasses or a laptop. They are thieves and evil. And they don't respond to any request. What a joke.

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    Uber
    Uber
    Uber - Love Uber love the app and how it works with the Samsung gear s2 smart watch.  Uber better than a cab go in style with clients.

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    Love Uber love the app and how it works with the Samsung gear s2 smart watch. Uber better than a cab go in style with clients.

    Frontier Airlines - Another pic or the people who missed their flight.

    Frontier Airlines

    1.5(144 reviews)
    1.1 miRiverside

    Frontier is terrible and I wish I hadn't used this airline as my flight to and from Tampa in March…read more2025. But I did, and they better thank me for their two stars. My entire group of friends booked Frontier for our flight to Tampa so I reluctantly did too. I have a traumatic history with Frontier as they canceled my flight 4 years ago to Phoenix last minute and I missed a friend's Bachelorette party. Then they made me through heck to get my money back! They nickel and dime EVERYTHING and they give nothing out for free, not even an in-flight snack or soft drinks! You even have to pay for your CARRY-ON!! And you better not be an ounce over 40 pounds on your checked bag or you'll get charged a hefty oversized fee. Fortunately, my suitcase was less than 30 pounds but my friend had to stuff some stuff in my bag since hers was 1 pound over and they were going to charge her! As for the flight itself, we left late because they apparently miscounted the number of passengers on their books. I wasn't expecting in-flight entertainment but at least put in outlets to charge devices so we can watch our own entertainment! The take off was so bumpy and I got so queezy that I nearly cried. And some might be happy about this, but I was disappointed to see that the seats did not have the ability to lean back a bit. I am giving Frontier two stars instead of just one because I feel sorry for the staff as they seem worn out but still are kind. And I didn't die on my flight, so that's a plus!

    Horrible experience. We were waiting at the gate with no flight info on the screen, people were…read moreconfused if they were at the right gate, and some people even left due to confusion. Next our flight was delayed by 4 hours with almost no communication of why ir what was happening. Then, even though we were eligible for meal vouchers, come to find out the manager of Frontier for this gate was not issuing vouchers because instead of working they were boarding a flight themselves! So disappointing that a major company is so unorganized.

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    Frontier Airlines
    Frontier Airlines
    Frontier Airlines - My personal item fit in the sizing box but Frontier agent demanded I check it in.

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    My personal item fit in the sizing box but Frontier agent demanded I check it in.

    Delta Air Lines

    Delta Air Lines

    2.8(30 reviews)
    1.1 miRiverside

    Another great run with the safe and reliable help of the folks at Delta. The CLE folks are helpful…read moreand courteous and dependable. My flights here have never been delayed and I have been able to depend on them for friendly and helpful service to get me safely home!

    This was one of the worst travel experiences I've ever had. This is why I would rather drive 12…read morehours than to go on a plane. Either way the whole process takes 12 hours Delta had absolutely no communication about delay after delay after delay, leaving passengers frustrated and uninformed. Check-in was a disaster-endless lines with no organization or updates. We were told to wait in one line, then had to wait in another line, to be told to go to another line. Then we were stuck on a plane for over 4.5 hours for what was supposed to be a 1-hour flight. To make matters worse, there was only one working bathroom onboard for all passengers. Delta was clearly not prepared for the weather conditions. Instead of planning appropriately, we had to fly past our destination (Pittsburgh) to Cleveland to refuel , and Cleveland airport had no idea we were even coming. Complete chaos. We were told we could deplane in Cleveland, but the plane wouldn't wait for anyone to reboard-leaving passengers stuck between risking being stranded or staying in miserable conditions. For all of this? One small drink and a 70-calorie bag of SunChips. That's what Delta thinks is acceptable customer care during a multi-hour ordeal. Totally unacceptable. I expect far better from a major airline.

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    Delta Air Lines
    Delta Air Lines
    Delta Air Lines

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    Atlantic Aviation - airports - Updated May 2026

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