Think twice before trusting this practice I have a…read morecomplicated kidney situation. Initial visits seemed very positive but slowly deteriorated. When the doctor went on vacation he did not have a backup. Very poor communication even using their portal and returning phone calls. The doctor told me if I expected this I was told he could recommendation another urology doctor. I could go in more detail but don't feel it would be worth the time. Be aware that I did not feel any empath or timely concern for me. Bottom line do NOT seek medical care from this doctor!!!

The attention was consistent with the attention I received at the Johns creek facilityread more

Dr. Watson has every trait I look for in a physician: intelligence, skill, compassion, and an…read moreexcellent manner with his patients. He explains everything thoroughly, and is very easy to talk to. He is treating my elderly mother for bladder cancer. We have every confidence in his abilities; should my husband or I ever need a urologist, we would choose Dr. Watson hands down.

Dr. Derek Prabharasuth and the staff are as good as they come. Very personable, technologically…read moresuperior to other urology practices, and flexible scheduling for office visits, surgery center procedures, or in-office procedures. This practice is part of Advanced Urology, who has offices in Snellville (main), Decatur, and Johns Creek. They also have a great patient portal available to all patients. I saw Dr. Prabharasuth in the Decatur office for a second opinion on a surgical need and a medical issue and he was far superior to the other physician I saw from another practice. The only issue is that for surgery, I have to go the Snellville surgery center because the Decatur surgery center is not in-network with Ambetter. NPWH=The office staff, doctors, phone operators, billing department, and everyone in between are RIDICULOUSLY nice. I totally recommend this group to anybody.

Dr. Patel is an amazing doctor!!! I am so happy that my primary care physician referred us to him…read more He has been a blessing. My husband had a terrible abscess that caused him to be admitted to the hospital for two weeks. I am very fortunate he was able to contain the infection before it could spread throughout his body. During this process Dr. Patel kept me informed and was a great sounding board. He made himself accessible. Words cannot express our gratitude. This is my first time writing on a blog but I felt compelled to go on record and tell everyone that he is the Greatest Urologist out there. I also want to give kudos to his staff. Thanks, Reginald & Michelle McCoy

BEWARE!!! I was…read morecharged $723 for a visit that lasted less than 5 minutes. I barely sat down before the appointment was over. All that happened was a quick conversation and I was asked to pee in a cup. That's it. Before the appointment, I specifically asked the front desk for an upfront estimate with my insurance (United Healthcare) because I didn't want any surprise bills. They told me the estimated cost would be around $243, which I paid upfront at the office. Later I checked my itemized bill and saw the total charge was $723. My insurance paid $0, and now I'm being billed another $141.57 on top of the $243 I already paid. So somehow a 5-minute visit and urine sample equals $723. What's even more ridiculous is I was told self-pay would have been around $275, meaning using insurance actually made the visit hundreds of dollars more expensive. This kind of pricing feels extremely misleading. If the office would like to publicly explain how a 5-minute visit and urine sample justifies a $723 charge, I'd genuinely love to hear it.

I was told by my pcp that there are only two Urology practices in our area. This one ans Georgia…read moreUrology. If you looking for real solutions and a game plan to resolve your issue, this is not the place. Their focus appears to be on prescribing higher doses of meds or surgery. No deep dive into the root cause(s) of your issues. I was told this is just a part of getting older. I could not accept that. I started following this Dr. online and they focus on strategies to get you off medication. Hopefully this helps someone. https://themodernman.beehiiv.com/p/erectile-dysfunction-heart-health-warning?utm_source=themodernman.beehiiv.com&utm_medium=newsletter&utm_campaign=the-early-warning-sign-most-men-wish-they-d-taken-seriously

I had my first appointment with Dr. Cornell today. I was actually supposed to have my first…read moreappointment next week but I was in a lot of pain and extremely uncomfortable that Dr. Cornell and the office manager lady Kim went out of their way and accommodated me and brought me in today at last minute. They truly cared about me as a patient and as a person. I moved to Knoxville, TN about 2 months ago for work. I've been seeing my previous urologist in NJ for years for my urological issues. My urological issues are embarrassing to me and it is very difficult for me to find the right person I'm comfortable with for treatment. I couldn't find anyone in Knoxville that could help my specific issue and that I was comfortable with as well. I did some research and I found Dr. Cornell and saw he had lots of experience with my issue and offered the same kind of treatments as my previous doctor. At my appointment today I felt extremely comfortable with Dr. Cornell. I was surprisingly more comfortable with him than my previous urologist I've seen for years. He is very nice and listens well. He offers excellent advice. And his treatment was even better and more effective than my NJ urologist as well. I am doing so much better right now and I'm grateful. I have to drive 3 hours each way to see Dr. Cornell but it is worth it to me. He is now my official urologist and I will be seeing him regularly. I am extremely grateful and relieved that I found him. I highly recommend him to anyone looking for a urologist. Honestly I believe he is the best doctor and this is the best doctor office I've ever been to. Please check him out. He will help you. Thank you Dr. Cornell and Kim. - Christopher Neller

I was referred to Dr. Cornell by my internist, and I'm so glad I was!…read more I saw Dr. Cornell as a new patient today, and he and his staff could not have been nicer or more efficient. Once I got there and gave his office manager my paperwork, I only had to wait long enough for her to photocopy my license and insurance and start a chart, which took no more than 10 minutes. I was taken back quickly, and waited no more than 10 minutes again to see Dr. Cornell himself. Dr. Cornell was EXTREMELY thorough, and looked over my past history, looking for anything that could help him piece together a picture of what was going on with me; which I really appreciated. He answered every question (even if I accidentally asked more than once), made sure I knew exactly what was going on, and took as much time as I needed to understand his conclusions, course of treatment, and the reasoning behind it. Dr. Cornell listened and made sure he understood exactly what I was saying before coming to any conclusions or making a diagnosis. It was so wonderful to have a doctor that really listened and spent time with me. I cannot say enough about my experience with Dr. Cornell today.

BEWARE!!! I was…read morecharged $723 for a visit that lasted less than 5 minutes. I barely sat down before the appointment was over. All that happened was a quick conversation and I was asked to pee in a cup. That's it. Before the appointment, I specifically asked the front desk for an upfront estimate with my insurance (United Healthcare) because I didn't want any surprise bills. They told me the estimated cost would be around $243, which I paid upfront at the office. Later I checked my itemized bill and saw the total charge was $723. My insurance paid $0, and now I'm being billed another $141.57 on top of the $243 I already paid. So somehow a 5-minute visit and urine sample equals $723. What's even more ridiculous is I was told self-pay would have been around $275, meaning using insurance actually made the visit hundreds of dollars more expensive. This kind of pricing feels extremely misleading. If the office would like to publicly explain how a 5-minute visit and urine sample justifies a $723 charge, I'd genuinely love to hear it.

I arrived 15 minutes early for my appointment, but ended up waiting over an hour past my scheduled…read moretime with no updates on how much longer I would need to wait. There seems to be no respect for patients' time, and the overall environment felt very unprofessional. I have never experienced such poor time management at a clinic.

The doctors and staff were great caring. I had an inflammation of the bladder and was told to get…read moreAVO. The doctor did not subscribe any medication but I had to get a microscope under for 1 hour. I asked for the doctor to call me back no return calls. I wanted more clarity. Please do better on that.

Dr Neal Patel is simply the best. Personable & professional is just the beginning. I can't say…read moreenough good things about him and his team. I believe he played a significant role in saving my life by preforming a radical cystectomy surgery on me due to having metastatic bladder cancer. I will continue going to him for as long as I am blessed to be on this earth.

I had a doctor's appointment, but it was going to be a few weeks so they called me and told me they…read morecould get me in sooner with another doctor. He left the practice, so they sent me up with someone else, but it was going to be a while so I asked him to fill my Flomax. He didn't do it. I ended up with UTI and septicemia, and had to stay in the hospital for a week. And they could have got me in earlier but the doctor they changed me from originally wouldn't take me because he said I canceled on him. But it wasn't me that canceled it was the office that canceled . The left hand don't know what the right hand is doing in this office so please be warned .

My appointment at the lab this morning was enjoyable thanks to a stellar staff! Receptionist…read moreChrista greeted me cheerfully and could not have been nicer! Phlebotomists Phylichia and Charlette treated me like a king,as they always do: They made this old man feel younger than he is with their compliments and good humor! And Katie at Dr Blackmon's front desk returned my call requesting more information promptly and patiently answered my questions. In short, these employees provided me with an exceptionally pleasant office visit and I thank each one for their devotion to their work and for being warm and caring people!!

The office experience at Braselton was terrible. Nobody picks up the phone if you call, other…read moreproviders claim the same thing with this group. They constantly blame others for the reason they cancel, until you contact the "others" yourself and then the story changes. They cancelled my appointment with two hours notice, but if You have to cancel, they they bill you. There Office Manager treated a 93 year old man terribly in my opinion and the opinion of others who witnessed the interaction. I was told the Office Manager was out for the day......

My ex-husband was given a catheter in February. He was told it couldn't be taken out until he had…read moreprostate surgery...which he agreed to. Then, they postponed surgery FOR SEVEN MONTHS. Their excuses ran the gamut from Dr. Is on vacation to no operating rooms available at the hospital. My ex is 74, easily confused, non-confrontational and on Medicare. When I finally convinced him to let them know that I could speak to them, they suddenly found an OR available. Dr. Woo was careful to show me what a great job he had done, but when I asked about the damage that could have been caused by the prolonged use of a catheter, he quickly started blaming prostrate medication...medication HE prescribed! Fortunately, removal went off well and he is able to "void" so far. A lawsuit is still not out of the question for the pain and suffering caused by this neglect.

There response in the patient portal is non existent in my case…read more I have been waiting for 17 minutes to talk to someone without anyone answering but have had to listen to their same advertisements over and over. Dr Kemper is very good but the patient care in the portal or phone is non existent, disappointing & frustrating! I am so concerned about a couple of problems I am having but can't get any help or advice.

Just attempting to change a future appt and have been on hold for 17 minutes. My prior appt…read morescheduling was the same way....on hold, the phones simply are not answered in an adequate fashion. I have an October appt and will likely follow thru then will move to some other Urologist. Their answering system stinks, requires all this info then you are put on hold. The PA I saw, Ms Banks seemed very proficient so kudos to her but the office admin staff acts like they care but Im unconvinced.