It's a really nice hardware store. Got pretty much anything you'd need here to do home repairs and…read moresuch!

Excellent small town hardware store. Friendly, professional, knowledgeable staff. Can't beat their…read morelumber prices. Exceptional customer service. Delivery services are available. Linda can mix and match paint colors to your satisfaction like no other. Shout-out to Ray, Tom, & Bob Ellenberger; thank you for your services to the Onaway & surrounding communities!

Entire staff is always helpful and friendly. Good variety and selection. Received a personal call…read morefor a reminder on my online order readiness.

I was so disappointed to stop in and see no employers wearing masks. When I asked a young worker…read more I was told that the mask requirement was lifted in Michigan and only essential in grocery stores and medical buildings??!! Are we living in different states? Yet you have taped social distancing marked on your store floor (which nobody was bothering to obey) and plexiglass for the cashiers?!! Why bother?! You obviously care little for your customers or employees. Horrible example for the community. I am telling all my neighbors and friends to keep driving. Go to a hardware store that values both customers and employees!!

Mike and his staff are good people; they have an amazing variety of parts, hardware, and general…read moresupplies. You are immediately approached and offered assistance as soon as you walk into a department looking around. They are appreciative of their customers and the business we bring them, which is kind of rare in today's business climate. I feel fortunate to have them in town, and highly recommend them.

Gilroy bought out Lewiston Hardware & Lumber, however, they retained the same old rude staff. The…read moreprevious rude manager with the black mustache and dark hair is still there and not as helpful as ever. Was hopeful Gilroy would have improved this hardware. It was too much to expect. Went in and found the previous manager as rude as ever to me. Do not recommend this hardware. Go to Ace. Ace is so much more friendlier and easier to do business with. If you need a lumber yard go to Mio or Gaylord. Prices are much less at either of these two places anyway.

Worst customer service. Stay away. Go down the street to Ace. Was treated very rude by staff.read more

For Northern Michigan, this hardware store is huge. They have an excellent inventory. They are a…read moreYeti distributer and have a wide selection. We went to Gill-Roy's for hearing protection and found exactly what we needed. The store truly lives up to its name, Gill-Roy's does indeed "got it"

Over the top "awesome customer service"! Today I had the…read morepleasure of receiving the epitome of great, customer focused service! I was in the Mancelona True Value for a replacement bulb for a light fixture. They had just sold the last one in stock. Rather then sending me away with out the bulb I needed, they removed one from a fixture for sale and sent me on my way as happy as I could be! I feel valued as a customer! Thank you

While I recently moved to the area, this was one of my first places I've visited in this new town…read moreof mine. The customer service is absolutely remarkable and welcoming.

I am the maintenance manager at a local public school. The friendly people at this store in st…read moreIgnace are a life saver. A young man named Christian was especially helpful finding parts and getting things ordered over the phone. I would not be able to do my job if it was not for this store and the folks there. Thank you!!

Seriously these people are the friendliest people I have ever met! We broke a window in the cabin…read moreand the guy met me at the door and helped me get everything I needed. There was a girl there who was also just as friendly.

What a fun store! If you are in the mood for a browse through cooking, hardware and all things…read morehandy this is a good spot to check out. We wandered in partially because they have been in business over 100 years, which is super impressive and noteworthy. We were looking for some grilling equipment and baking items, and found a whole array of things we wanted and could use! They had something for every budget and all good sturdy items. Also they had a lot of fun and quirky items like foldable blankets for hiking (packed into a tiny sack) and sayings for your wall. It was a fun shop to browse and discover some new items. The store was clean and staff were friendly and helpful. I found the aisles to be open and easy to navigate, and shelves were not overly packed. Great store to find what is needed!

Nice hometown store with everything from hardware to gifts. Staff was super friendly and talked to…read moreus for quite a bit.

Helpful staff. They love my dog. They have all the things I've gone there for. If I can't find it ,…read moresomeone will point me in the right direction.

Tawas hardware is more than a hardware. It's a hardware, gift shop, and outdoor store. The…read moreselections here are phenomenal, especially the firearms. If you visit the hardware be sure to check out their selection of firearms! They always have some cool stuff to check out.