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    ATL Custom Auto

    4.2 (5 reviews)
    Closed • 11:00 am - 3:00 pm

    Services - ATL Custom Auto

    Auto electronics installation

    Tire repair

    ATL Custom Auto Photos

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    Alloy Wheel Repair Specialists of Atlanta

    Alloy Wheel Repair Specialists of Atlanta

    (89 reviews)

    I would never recommend Alloy Wheel Repair, especially if you have high-end aftermarket wheels. I…read morebrought in a Vossen HF-5 (Matte Gunmetal) for a curb rash repair, and it was a disaster from start to finish. Technical Failure: They failed the color match twice. They used a satin finish that didn't match the finish of my other wheels. The tech actually claimed he "matched the center cap," which is a different material and color than the wheel face, and told me the paint "needed time in the sun" to change texture. Safety Issue: After the second attempt, the paint chipped immediately, causing a leaky tire. When I called to report this, the receptionist said chipping paint wouldn't cause a leak, which isn't accurate when the chip is on the bead seat. Avoidance & Dishonesty: I called on Monday and was told the manager, Sylvester, would call me back. I waited a full day and never heard a word. I eventually had to call corporate just to get the GM Sal's number to get any movement. The Interaction: When I finally went in for a refund, I ended up speaking directly to Sylvester. He claimed he never called me back because he was "working nights," even though the staff had confirmed he was on-site during the day when I originally called. I accepted the refund because I no longer trust this shop's honesty or technical ability. If you have a high-end vehicle or aftermarket wheels, save yourself the headache and go to a specialist who actually knows what they are doing.

    The service I received for my wheel repair was good in itself. However, the repair was not…read morecompleted to a satisfactory standard, and the air stem was also broken during the service. I am disappointed with how this issue was handled and would like it to be addressed appropriately. The only action taken was to add more air to my tire again. I was then told that it was simply a coincidence and that only one of my tire stems was not working. I explained that I did not bring my Mercedes to your facility in this condition. It would have been a matter of professional courtesy to offer at least a partial refund or some form of compensation, especially since the issue will now have to be repaired at additional expense. Because the vehicle is a Mercedes, I will have to take it to a qualified shop to have the tire stem properly repaired or replaced. This means I will incur an additional cost for a problem that I believe occurred while my vehicle was in your care, on top of the service charge I already agreed to and paid. I request that you review this matter and consider a reasonable resolution, such as a partial refund or reimbursement toward the necessary repair.

    ATL Custom Auto - autocustomization - Updated September 2026

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