I got in accident back in July and my car got towed to a shared tow lot that uses this place. When…read moreI talked them originally about the car they said yes we'd love to work on it they were all excited and it made sense being the car was already there. They even said it would probably be ready after a couple weeks. Actually said this twice. Fast forward about 4/5 weeks went by I still hadn't heard anything after being told it would be ready 2 weeks prior. I had another vehicle so I wasn't rushing plus I rather it be done right. So I call and they say oh we ran into issues with alignment so it may be the following week I told them that was fine because I was going to be out of town anyway. So they call and say hey your vehicle is ready come pick it up. So I immediately check the connections and they look loose but I didn't mention it until a little later in the day I notice I big gap where my bumper and headlight meet. So I call and their like yeah we did have some issues with connecting bumper and for me to reach out to insurance company because they paid for aftermarket parts basically placing some of the blame on them. They said they would submit pictures to the insurance company to see if they would fix it. They insurance company even said if they take the bumper off and return it then they can submit another order for a OME bumper or a better fit bumper. I waited and called back about a couple weeks later and they tell me they haven't heard anything and " I should poke the bear" My issue is the insurance company did their job. They paid YOU to order the parts and complete the repair. It's YOUR job to know what fits and what doesn't. I nor the repair company is responsible knowing any of that and to tell me it's my job to run down the insurance company is insane. They gave you a solution by saying send the bumper back and they didn't even do that! The right thing to do would be to call me and give me the option to either keep it as is for a discount on the deductible at least or wait extra time while they try to get a better one but no they just handed it back hoping I wouldn't say anything so now I have to spend more money and time getting it repaired CORRECTLY or deal with a bumper that's going to get worse as time goes on. This is the reason people don't trust businesses now. Thank you Love & Co. for absolutely nothing.

Totaled my car and they took great care of me and allowing me to get my personal itemsread more

Called us back within 30-minutes of leaving a voicemail for service…read more Was able to get our AC Compressor replaced on the same day. Quick and easy, seemed quite knowledgeable and was clear and direct.

He was willing to fit us in between other appointments when my wife's check engine light came on…read moreunexpectedly, which we appreciated. Unfortunately, the experience went downhill from there. He criticized our use of a FIXD OBD2 reader, warning that it could potentially brick the ECU, though it's my understanding that would be extremely rare. He then quoted over $500 for ignition coils and spark plugs on a 2009 Toyota Corolla even though only one cylinder was misfiring. When we declined the repair, his attitude changed significantly and he became confrontational, to the point that my wife was nearly in tears by the end of the interaction. We left feeling pressured and uncomfortable.

I had an outstanding experience with Classic Collision in Raleigh. From start to finish, the entire…read moreprocess was professional, organized, and stress-free. The staff kept me informed throughout the repair with regular updates, answered all of my questions, and treated me with courtesy and respect. The quality of the repairs exceeded my expectations. My vehicle looked like new when I picked it up, and the attention to detail was obvious. They completed the work on time, and the car was returned clean inside and out. It's refreshing to find a business that takes pride in both its craftsmanship and customer service. I highly recommend Classic Collision to anyone needing collision repairs. They made a difficult situation much easier, and I wouldn't hesitate to use them again.

I brought my vehicle in to Classic collision and I was very impressed with their customer service…read moreand the repair quality. Brooke was incredibly helpful and considerate and Jeremy did excellent work on my vehicle. They both were very professional and accommodated all of my needs and didn't try to upsell me on any issues. They addressed my needs thoroughly and exceptionally. I definitely recommend Brooke and Jeremy. Classic Collision will get my recommendation to all who are in need of a great body shop that will do great work and not take advantage of you. They didn't overcharge you for their labor and are very reasonably priced. Brought my vehicle in and they took care of me right away. I didn't have to wait a long time. I was so surprised! It was refreshing. Problem solved, absolutely painless. Thank you Brooke, Jeremy and Classic Collision. You guys are the Best!

Tiffany is amazing. I was in a car accident and was T boned right where my baby was sitting in her…read morecar seat. The first thing Tiffany said on the phone was that she was so sorry about my accident and asked if we were okay. That meant a lot! They were quick with their repairs. Communication throughout the process was amazing with their updates. And it was finished before the estimated time. They even cleaned the vehicle. I was surprised. Those poor workers. I know there were so many crumbs from under our two car seats back there! Thank you for all you do, Carolina Collision! And a huge thank you to Tiffany!

This place does amazing body work. Although delays with parts is the new normal, you always get…read moretop precision bodywork. I was eager to get my car back and as normal when using them in the past, you can't tell there was ever a scratch. So thanks to this amazing team...especially the manager Jason, Shelby and Kimberly for their outstanding customer service. Excellent work!

Derek and Dan are very knowledgeable and always provide us great service. I definitely would…read morerecommend them to all family and friend.

Ok. I'm giving 5 stars of 5 and they only gave me a diagnosis. Thank you for the honest opinion,…read moreconversation and guidance on how best to move forward with my 16 year old car. Sometimes it just time and ok to say goodbye. My future "Go to mechanics". Thank you Pinnacle.

Mike and his crew did incredible work in both sourcing and painting replacement saddlebags for my…read moreHarley Davidson Road King Police. The paint job is flawless and matches the bike perfectly. The turnaround time was very quick even with the July 4th holiday in between. I highly recommend Toxic Customs for their quality, value and overall craftsmanship. David Perez Wake Forest

I had Mike and the guys at Toxic do a couple tanks for my 1976 Honda CB400F resto back in January…read more2024. It took me a while to do this review because I wanted to include pictures of the finished bike. The tanks were both really rough when I dropped them off and they came back perfect. The color was correct and the finished surface was like a mirror. Clear coat over the decals was better than original and the bike looks fantastic. The work was done earlier than promised and the price was to the estimate. Toxic is not a cheap bike or body shop. They are a custom house that does top end work and you pay for it. If you want it done right then they are the folks to call. Will bring my next bike to them as well.

Love my guys at Duty Tire. Ladies day on Wednesday gets you 8.00 off your oil change. I've never…read morehad a problem with them, quick, efficient, and thorough.

When the owner ran the facility it was perfect but now there's a person that has a don't care…read moreattitude and mechanics that don't want to work and stated they did some work but once I took it to the dealership they found the issue that they could not find using their equipment.

Katie was extremely helpful in determining our vehicle issues and recommending service that…read moreresolved the problem

Highly recommended this shop!! They got my son's car in quick and did a wonderful job. Very…read moretrustworthy and love working with Katie and Ryan the new owners!! This shop is top notch!