I wish more stores were like this one. They have a great show room and a very pleasant staff. Me…read moreand my wife purchased an 18x33 oval resin pool last year. They did such a great job installing our pool. They were on time and and professional. The work crew kept this site clean and safe. They were polite and and hard working. They did a flawless job. My family can not thank you enough. Pools Plus is our go to for everything our pool needs. Wishing you guys a great pool season.

Attentive, excellent customer service. Honest about spa pros and cons. Did not try to hard sell…read more Made the experience efficient and enjoyable .

Niagara has always given the service they promised!! The water quality was crystal clear.. They are…read moreeasy to deal with and scheduling couldn't have been easy!! They deserve an A+ rating!! Thank you!! Diane K.

I was in a bind, prior company called and cancelled last minute due to truck breaking down. Niagara…read moresaved the day, made the call, got the quote and set the appointment all within 5 minutes. Great customer service from Don. Highly recommend.

We contacted Mark about our pool because we weren't able to use the skimmer due to almost no…read morepressure and couldn't use the vacuum. Previously, we talked to other pool companies who thought the problems were due to collapsed or clogged pipes under the cement. This would have cost thousands of dollars. Mark was the only one who properly diagnosed and fixed our pool. It was a cracked return pipe and defective multi selector controller. Now we can vacuum it and use our pool. Thank you for really knowing what to do. Highly recommended!

My first call was to Mark owner of Phillips pool and spa service. Explained tht my pump didnt…read morework. He was here in less than 12 hours. He fixed it and it worked for one day. I called him back, he came right back over, replaced a hose, replaced the electrical wire from pump to outlet. Worked perfectly. The next morning i turned the pump on and an old hose burst, i went into panic mode called Mark , he came right over. He replaced all the hoses, rechecked the electrical and did not charge me. Hes is an amazing human, compassionate and knows his stuff. I recommend him highly.

100% recommend this store. As a new pool owner I was a bit nervous getting it started up but Trish…read moreexplained everything to me in such a simple way. She even went out of her way to label everything (amounts and time) to add to the pool to get it going and at a safe swim level. I had another question when I came home and gave them a call, they helped me right then and there , fixed the issue and I can't thank them enough! Stress free ! Ready to swim!! We will be customers for life !

Been going there for years. Super helpful. Evan and family always answer the phone and no…read morerunarounds.

I had my garage floor epoxied by DNap Construction and I couldn't be happier with the result! They…read morewere efficient, on time, and the communication was great. Would recommend DNap!

The transformation of my garage floor came out great. Don was professional, neat, and had great…read moreideas. I love the finished product and would recommend Don to anyone!

Sunbrite installed my in-ground pool in 2010 and we could not be happier. The attention to detail…read moreis noticed in all aspects of the pool. There is a true pride in their work as well as service. They come when they say they will come and are always a phone call away. I highly recommend this company.

Do not purchase a spa from Richard. My spa stopped working (no electricity) after three months…read moreafter installation in 2020. A pump was broken and replaced. This August something happened and again I had no electricity to the spa. The tech tried for two hours but couldn't find the problem. He finally said it was my breaker. My electrician said it was not the breaker since there was electricity there - and had been for over a year. Richard got on the phone with me and yelled at me for five straight minutes that I had no idea what I was talking about and that I had to change the breaker or else he would never fix my spa. He also claimed to reimburse me for my electricians bill if it were not the breaker. $700 later and the spa still didn't work - it WAS NOT the breaker. Another tech came out two days later and found another broken pump within 15 minutes. Richard has refused to return my phone calls , my emails, and has refused to pay me back, let alone apologize for the unprofessional patronizing tirade. It has been five weeks. He is dishonest, a bully, and not a man of his word. Unfortunately I cannot work with another Sundance rep until the warranty is up in four years. And I am not too sure I would recommend Sundance either since I've had two broken pumps within about one year.

We had an absolutely awful experience with this company. First of all, the workmanship was poor at…read morebest - chipped tiles, inconsistent Pebble Tec finish, poorly installed pavers - just to name a few issues. Second, we found out when the pool was finally completed (after almost a year!) that the pool was never inspected during construction. This caused some issues with the building inspector and I still have concerns as to the quality of the construction. Last, but not least, I discovered that the Polaris vacuum system that we paid for was never installed. I think that this is what bothers me the most - instead of the owner being honest with me and telling me that they forgot to install the necessary plumbing system for the Polaris, he misled me into thinking I should use a different kind of vacuum. I later discovered that the Polaris was not an option because they had never done the necessary work during construction. I would stay far away from this company!

These guys did a great rehab on my 35 year old pool - replaced & upgraded the equipment,…read morereplastered the surface - all in time for swimming! I've put them in charge of our weekly & seasonal maintenance from now on. Friendly, prompt and they know their business. Just waiting to get through the whole season to give them five stars.

Justin from Lucky Duck Pools did an outstanding job, and I couldn't be happier with the service. He…read moreshowed up on time, was very courteous, and clearly knew his stuff. It was obvious right away that he takes his work seriously and has a lot of experience. He didn't just do the basics--he made sure everything was in top shape and took the extra time to point out a few things I should keep an eye on. I really appreciated how thorough and detail-oriented he was, as well as how easy he was to talk to. It's refreshing to have someone reliable and professional taking care of my pool. I highly recommend Justin and Lucky Duck Pools if you want quality service you can trust!

Five Stars for A-1 Quality Installs! If I could give more I would!…read more John and his team are true professionals! My mom had a pool installed by another company that unfortunately did a terrible job. The situation was a mess. Thankfully, John came to the rescue. He and his team evaluated the damage, clearly explained everything my mom would need to replace, and got to work right away. John was prompt, professional, and very reasonably priced. In just two short visits, they completely turned things around. The pool now looks amazing! Huge thanks to A-1 Quality Installs for saving the day. I'll definitely be referring you to all our family and friends! (Check out the photos -- Top/Left shows the original mess, and Bottom/Right shows A-1's magic touch!)

So my nightmare continues with Jon... not only did he take alot of money from me and never ever…read morecompleted the job ... always excuses ... never worked a full day in over 2 years to try to complete my installation of a vinyl liner in my pool. Had to pay a REAL contractor more money to install it... Jon measured wrong when he ordered it... of course he did ... made due looks like crap with all the ripples in the liner ... he left me an above ground sand filter with a pump that burnt out within one two week time ... told me he bought one got over 2000... NO... stole the money said the pool store and paid probably a couple of hundred of my money that he lied. PLEASE ... don't get taken advantage of like I did ... he is a fraud ... a thief ... and his company he has supposedly is non existent just works under the old name .... Have a lawyer involved to get all my money back .... he is despicable... dishonest and thief. He must have family members out his reviews ,.... He is a scam artist