I have been a patient of Vantage for four years. I couldn't be happy. I get questions answered…read morewithin a day, usually within hours. If they don't have an answer to a question, they research it for me. At appointments, they give me the time I need. All blood draws done in-house. They will discuss alternative treatments. It is so great to have physicians who actually LISTEN,

The most important point that I meant to emphasize in my initial review as I maintain it as…read morewritten, was to add that these doctors are not hostage to insurance company standards and manipulations being experienced in the medical field industry, They will tell you the truth and you will pay them for their expertise.

I highly recommend Katie Williams as an outstanding physical therapist. I followed all of her…read morerecommendations and was able to get the comfort and function of my shoulder back. I came to her with a lot of pain and loss of shoulder function. Each time I saw her she zeroed in on my specific concerns and adeptly treated me. She customized her treatments to resolve all issues successfully. I am an occupational therapist and as far as I'm concerned she is outstanding in her field. Thank you Katie and I also need to thank Michael, her assistant for his superb service with his oversight of my execution of the prescribed treatment plan. What a team!!

Everyone is friendly, kind and sincerely cares about my well-being and physical health. I worked…read morewith Katie pre and post hip replacement and she is absolutely stellar. Highly recommend!

I received Excellent care for my post op knee! A…read morecomfortable environment and a staff that works very well together in a professional environment. I highly recommended this Business. They also have up to date equipment and well laid out exercise areas.

Went in for a knee injury the physical therapy part went well but when I started receiving bills I…read moreinformed them that they were supposed to be sending them to my tribe insurance the Lady I talked to named Sherry was rude and started saying we were never told them that and I said my wife was with me when we told you then she said look I don't even know who to talk to so I told I had my insurance examiner phone number and she rudely said I need a claim number too ! and I said I have a claim number and she said look I'm not a detective that's when I had enough of her rudeness and hung up the phone . Their customer service is lacking and Sherry should be shown the door they can find someone better that

I have just started PT here. My physical therapist is diligent,caring, and supportive. She listens…read moreto me, and responds with excellent information. The office is clean and tidy. The front desk person is friendly.

Each time I have needed support, I try to get referred to Steamboat. I am pleased with the…read moreTherapists, and my treatments are not only helpful, but, for me, life skills I need! Especially terrific when I stick with the treatment plan!

I've had great care, treatment and results after four surgeries over the past decade or so. Two…read morehand surgeries, with the OT team led by Christa Huddleston - great results and such attention and care given to patients. More recently, I've had bilateral hip replacements and have had wonderful therapy results after both. Again, with such care and attention to recovery and beyond. My husband is now going to be receiving care from South Sound - Lacey. Due to his physician's scheduling and re-scheduling of the surgery, Carrie and Dani have very kindly and creatively rearranged appts twice in order to get my husband in. They definitely went well above and beyond in taking care of our needs. Such a great team!

Review is for S. Sound Industrial & Hand Therapy - Olympia (Same company with different name)…read more First visit was very good with Zach drilling down to all my issues that brought me to PT. Initial exam was very through and complete with an action plan to get better. Given printed instruction of the home exercises and you have a website portal develop specifically for you with your exercises and means to chat / email with your assigned therapists. Will revisit the rating as PT continues.

The McKenna location is not recommended. The PT had me do exercises that were not appropriate for…read moreme or my injury. I ended up missing 5 days of work along 2 urgent care visits. This kind of injury to a patient is inexcusable.

Morgan and her staff did a great job helping me recover from knee pain. My process started off with…read morea thorough evaluation, a combination of exercises in the facility and a series of home exercises. The staff was friendly and very professional. I highly recommend this facility to anyone needing their services. Thanks to all!

Perhaps I had realistic expectations, having worked in the drug treatment world and having dealt…read morewith drug seeking behaviors, but I found Dr. V & staff refreshingly honest, pretty open and willing to continue, despite my own withholding of some information that might have been helpful, initially. The laws around distribution of controlled medication have been tightened, after nearly condemning many in our country to lifelong addiction. The rebound could have been worse, so I have some compassion for their business. My "worst" experience was when I actually threw my script away one month (I am old, on a lot of pills and got interrupted during the putting them in the cabinet phase of unloading groceries). It sounds like a weak excuse, but it was real. I knew the docs were prevented, by law, from just reupping the script four weeks early, but I did not expect to endure withdrawal for over three weeks with no relief (especially from the leg-shocks or nerve zaps or whatever they are) that prevented ANY sleep for days on end. Looking back, I think I should have gone to a detox clinic. Instead, I found an old script and spread what little was left over three weeks (and after missing a full week of work). The response from the doctor on call was nothing less than just "rude" (and it was not Dr. V or Erin, my regular ARNP) however but truly, I've listened to drug seeking behavior, and I believe THAT was what informed her response. Also, I will guess that it was after many times burned because "guessing wrong" results in disaster & death leaving just no room for empathy. I understood why she was "firm," but not having any suggestions to alleviate the symptoms seemed to land a little on the "neener-neener, you should have known better" side of the coin. So, after that experience of having NO recommendations or medications to managing severe symptoms of withdrawal, especially for someone who had been a patient for over four years, with just that one incident (which was over a year prior to writing this review) I have become METICULOUS about accounting for my scripts. Also, I have leached a bit from each month's prescription so that if I EVER find myself in that situation again, I can at least taper myself off the dependency gradually, and perhaps avoid the withdrawal. To me, this is far LESS dangerous, than seeking scripts from strangers, or using more of some OTHER drug (that may have side effects) in hopes of stopping the spasms, nausea, diarrhea and other symptoms. I will NEVER go through that withdrawal again, and see now why withdrawal alone can induce relapse. After all that, why did I return to a medication that causes such physical dependency? Because the pain I have is so debilitating, it makes me unable to work (especially at my current job that requires almost 3 miles walking, daily, according to my Fitbit). I cannot afford that - few can! The medication has Z.E.R.O. euphoric effect - so I am NOT tempted to take more than prescribed or use it in any way other than as prescribed. Using this medication is the FIRST time in forty years where I did not struggle to take it as scheduled AND it actually eliminated the pain! To me, this is truly a miracle cure! But the true cost is physical dependency. I have to accept it, I don't LIKE it, but can (now) manage. And overall, I find the office more personable, caring and adhering to standards than some. All of which are things I would want them to do with any of MY clients, or my children. I just wished they had SOME protocol for managing withdrawal symptoms, when necessary.

I had what I can't quite confidently call the worlds strangest doctors appointment with Dr V. It…read morewas my second visit to this pain management practice. I saw the nurse practitioner the first visit, who I did like. She ordered some x-rays. and was very empathetic. I was under the impression that this was a follow up with the doctor, who would proceed further with the course of action I had talked about (at length) in my hour visit the week prior. Boy was I wrong! This doctor entered the room early, while the nurse was still taking my vitals. He introduced his intern/ med student, by insulting her school in an awkward joke. Then he asked what I was "in there for today." He very obviously handn't even looked at my chart. But before I was able to answer fully, he launched into a loud aggravated tirade about how, "Obama ruined his ability to do his job by requiring evidence based medical treatment." He ended the lecture by staring at me and demanding that I agree with him. I tried to redirect by saying I agreed that insurance companies make it very difficult to get procedures and tests approved. Then after a short couple sentences related to the x-rays, he asked me "so where do you think your neuropathy comes from." I said, "I think it's a result of my lupus." He belly laughs," Oh you're one of the lucky whites with an autoimmune disorder." aren't you lucky! Then he started on a history lesson about the black plague in Europe, which explained why "Whites get auto immune illnesses more than THE Blacks." and How it actually comes from our superiority and adaptability through natural selection and the plague. Again he stars at me like some maniacal college professor and asks, "how did the plague travel from the east to the west? (pause) Go on! take a guess! try!" I said, "trade routs." "YES! good job!" then another few minutes of The blacks the whites and the asians.... a little cursing. Then he says," and why did whites travel so much? because we're more curious than the blacks. and because of this we're more prone to addiction. especially heroin. (looking me dead in the eye) Don't ever try heroin. Me, "ok." At this point I wanted to ask, "BUT are you on it now? Maybe they need to Pee test you." (They are very big on pee testing everyone.) He asks his intern to go see if they can find the MRI of my back. They couldn't find it. So it's another round about Obama and how "in the good old days he could just give me a shot in my back based on where the pain is in relation to his nerve chart, but now we need EVIDENCE based medicine. so there's nothing he can do today. But they'll try again to get the MRI, or maybe order a new one." and maybe they'll focus on my knee pain because that's easier, but we'll need an x-ray for that. and.... that's it. That's what my $40 copay and the hour drive to olympia got me today. I left just gobsmacked - what just happened? I'm still in disbelief. And he talked sooo fast! It was absolutely insane.

Although I paid my bill, and I have the cancelled check to prove it, I keep getting annoying bills…read moreby text, email, and paper. I spoke to the local, Olympia WA, billing associate, who was to look into it. The bills come from Surgical Associates, PLLC, Belfast Maine.

I have had surgery under Dr. Krug's care three times now for melanoma…read more He is kind, considerate, and very thorough. His communication skills are clear. He makes everything easy to understand. I was just in his office for a follow up after my third surgery. As we were laughing while saying our goodbyes, I said "Well I hope I don't have to see you later. But thank you for all your help". I would highly recommend Dr. Krug to anyone looking for a good surgeon. All the nurses and front office ladies are personable and kind as well.