I was seen in the urgent care clinic for some increasing hip pain: I arrived about 9:40 (providers…read morestart at 10, and the clerk I spoke to on the phone the day before recommended arriving around then to start the check-in process). I was in the back shortly after ten a.m., Aaron (MA) was fabulous (personable, smart), Dr Brown rocked; he listened to what I had to say (AND it was transcribed perfectly into my portal), X-rays and a plan for treatment was completed with me out the door by 11! I am REALLY confused by the 1 star reviews; I can only guess they are referring to the main clinics, not the urgent care option. As I progress through their system I will update my review, but as of today they absolutely are FABULOUS!!

Horrible experience from the very start. Was literally lied to by staff. Then was more or less told…read moreI was dumb for believing the lie I was told, by MULTIPLE staff members. Please don't go here unless you have God level understanding and patience for people who treat patients poorly.

I can't speak for the therapist as I never got to see her because they messed up my appointment. I…read moreguess it is perfectly fine for people taking time out of their day to drive halfway across town and then have to hear that they forgot to put my name in the calendar. One of the receptionists was apologetic about it and tried to get me in but the other one, Sherry, gave a snippy "so we make a mistakes, so....". How about her losing sick hours to take time of her work for nothing. The inconsideration of some people is just astounding. But having something about "god" tattooed on her arm. Yes, very "Christian" behavior indeed! I requested a sheet of exercises to do at home instead. Not going back there.

I had a wonderful experience here. I was referred by LNI for Industrial Rehab after shoulder…read moresurgery, and I can't even begin to tell you how good the staff is! The whole crew is super friendly and welcoming. The equipment is top notch, well kept and the staff is extremely knowledgeable about how to use it to your benefit, whatever your goal may be. I worked specifically with Steve and Tracy during my work Conditioning phase. They were always very careful to push me, but to also listen to me in regards to pain and discomfort levels. I worked with Vince and Parker for work hardening, and they really helped me pinpoint some weaknesses I had. They helped me build a lot of strength and muscle to support my bad shoulder. Mr. Linnenkohl, the owner, went above and beyond, sharing helpful dieting tips that encouraged me use my exercise time to lose 15 pounds. I would highly recommend Olympia Physical Therapy to anyone, whether you're looking for personalized training for your next marathon or Spartan race, or if you're looking for rehab to get you back to work in good shape, this is the best place with the best people!

Brandy Brookes is amazing! I don't think I've ever had a good experience in a doctors office. She…read morewas so personable and kind. She walks you through everything and makes you feel comfortable. I would definitely recommend her to anyone!

Anna, one of the front desk people embarrassed my wife and I in front of the whole waiting room and…read morestaff about a previous bill that was brought up in public with no reframe. We were given the phone very rudely to talk to the billing department or I was not going to be seen today even though I had full coverage insurance today. Anna was not polite. Anna had my wife crying in front everybody, staff and other patients who now knows about my financial situation. It was very WRONG of ANNA to bring up that topic that way and to keep on demanding payment or no more DR. Anna needs to take classes on customer service or find a different career because Anna will create more problems like this in the future for everyone, patients and staff of Capital Sports & Medicine.

Walk-in urgent clinic was fabulous. I came on Sunday after a nasty fall and was seen, xray-ed, care…read moreprovided and given follow up instruction in an hour and twenty minutes. Sure beats general urgent care. Highly recommended.​

These people are doing their best to accommodate and see people during this pandemic. I notice a…read morelot of negatives about this place are being said but let me share my experience. I literally came in to be seen, filled my paperwork and all with no problem. The receptionist is super friendly. However 2 people came in after me and when they sat down TOOK THEIR MASK OFF when its posted that its a REQUIREMENT. People are being so rude to the receptionist when she simply ask you mask up. They are genuine and kind here, don't listen to the bad reviews. Ive been here a few times and never have a problem. Remember during this time we need to stick together. Let's not make it harder for the doctors and nurses who barely get to see their families because they are tending to us and ours. Thank you Rapid Ortho Care for amazing experiences

I've been a patient of Dr Mayhew's for 7 years and I love her to death. She has a bit of a unique…read moreperspective as a DO, respecting both western medicine and alternative therapies. One of my favorite things about her is that she actually listened to me, and what I wanted out of my treatments. If the proposed treatment didn't seem realistic to me I could tell her that and we'd go a different route. Unfortunately I've moved to Seattle and up till now I've been driving back to Oly to see her anyways, but it's getting old to have to take a whole day to go to a Dr's appt.

I've been with Dr. Mayhew for the last 5 or 6 years. By far the best Doctor I've ever had. She…read morelistens, very genuine and knowledgeable. Her knowledge and approach were key in getting my medications safe and stable. Not afraid to refer or consider options. I Highly recommend her!

I signed something saying I would be responsible for payment after my $50 co-pay because I hadn't…read moremet my deductable. What they didn't tell me is that they would bill my insurance who would then pass on the cost to me because I hadn't met my deductible. I got a bill for $130 that they consider legitimate. All that to say, I did not experience any physical therapy on my visit. I got instruction on several exercises I could have found on YouTube. Very disappointing.

Kudos and thanks especially to Michael and Jonathan, who worked with me intensively on a shoulder…read moreissue over several sessions each. Honorable mention also to Nick, who worked with me a couple of sessions. Professional, clearly experienced and knowledgeable therapists who helped me a lot. The facility is clean, airy and well-run. Hopefully I won't need PT again but if I do I'll be back. Strongly recommended.

I had a knee replacement in Dec. 2023, and it has been nothing but a nightmare. The physical…read moretherapy department, could not schedule me in until 14 days after my surgery. With that being said, the scheduler had no professionalism in treating patients with compassion. Poor communication, if any. Scheduler had her supervisor convinced, I must be "86'd". What a cruel & harsh reaction. Never have seen anything like it in the medical field. Needless to say, I have a "stiff" knee that will not get better. Not until I have another surgery to open it up. Oh, and I'm also needing a knee replacement on my other knee! Yikes. Wished I would have done my homework on reviews. BTW, I do have compassion for people & that's why I'm writing this.

Had an appointment 2 week's in advance showed up at appointed time ( early ) filled out paperwork…read morewaited checked weight put in Room was told Dr won't see me because of no MRI & no X-RAY told to Reschedule this place never ordered my Records. Not polite and blames others Went to Lilly location they were prompt, polite and even offered me coffee and snacks. YEA LILLY ROAD ORTHOPEDIC BOO HAWKS PRAIRIE ORTHOPEDIC.

Complete inability to reach anyone accountable to discuss my bill. Non-stop nonsense when calling…read moreby phone, making it impossible for me to pay them. This place cannot even manage simple billing; I can't imagine coming here for something as critical as healthcare again.

This staff is compassionate, professional, and overall extremely competent in their treatment of…read moreindividuals!. Even though the place was filled with patients, the staff communicated the wait times, apologized for the wait (it was not their fault), and managed to be very thorough in their assessment in formulating a plan of care! Five star service is what my son received!!! From the office staff to the actual provider our visit was awesome! I highly recommend this medical facility to EVERYBODY~ CMC