I cannot say enough amazing things about Joint Pro Physical Therapy in Frankfort. After suffering…read morean MCL sprain, I struggled for months to walk normally and with no pain. I had always been someone who loved hiking daily, riding my bike, and staying active, but over the past year I had to give up so many things I loved because of the pain and limitations. When my doctor finally referred me to physical therapy, I honestly wasn't sure it would work. But I committed to the process -- I went three times a week for a little over two months and followed all of my home exercises -- and the results have been life-changing. I saw my doctor yesterday, and she was amazed by my improvement. I can now ride my bike for an hour, walk for over an hour, and I'm reaching my goal of 10,000 steps a day on top of my bike rides! I still remember when a five-minute walk was painful, so being able to do the things I love again feels like a miracle. I have to give a very special thank you to Kim, who answered my first phone call and immediately showed the genuine care and compassion that sets this place apart. Her customer service and kindness made such an impression. I also want to thank my amazing therapists Josh, Angie, Joe, Colleen, Rae, and everyone else who helped me along the way (I apologize if I missed anyone or misspelled a name!). The entire team at Joint Pro is truly heaven-sent. I'm emotional just thinking about the difference they made in my life. When you can't walk without pain, you realize how much you take for granted -- and this team helped give me my freedom back. As a nurse myself, I always thought "nurses rock" , but I now have a whole new level of love and respect for physical therapists and the incredible impact they have on people's lives. Thank you all from the bottom of my heart. I will forever be grateful for what you've done for me!

I had physical therapy on my back from September 2023 to mid December 2023. I walked in in…read moreSeptember and could hardly stand up, let alone lay on a table, but this wonderful group of people including , Kim, Colleen, Kaylene, Josh, and Joe took one look at me and went to work fixing me! I would recommend this group of selfless people to anyone that is hurting or has pain, because of their commitment to the people to make them feel better. They are definitely a five star organization! Thank you joint pro!

I first went here when I had knee surgery. I needed a place close to home while I was recovering…read moreand intended on transferring to a larger place in Chicago once I was back at work. After my first appointment I knew I wanted to complete all 4-6 months of PT here. Debbie and Dan are 2 really great physical therapists. They realize it's important for me to recover range of motion quickly so they pushed me just the right amount. When I was recovering faster than expected they picked up the pace so I was constantly challenged and progressing. The staff is very friendly and they are flexible in scheduling appointments. It is a small practice (Dan also has an office in Manteno) that prioritizes patient satisfaction. Everyone here is stellar! Also had no troubles with insurance at all. I would absolutely go here again if necessary, although I'm certainly hoping I don't get hurt this severe any time soon.

Mental health counselling…read more I had a not so good experience with this company last year. I really liked the counselor a lot. I asked her to read a story that I had written about mostly my life from 2021 to 2024. I thought it would help explain the way I communicate to certain people. I don't think she read it. So, I was talking about an email I sent to somebody, and all of a sudden, she became very judgmental to the point that I ended the session and never went back. I was trying to get away from being judged without knowledge of what might have made my email a little stronger than it needed to be. In plain English, I was really tired of being wrong all of the time. I filed for a divorce after 47 1/2 years of marriage partly because of that. Fast forward, a couple of weeks ago. I decided to try to do therapy at this company once more, because I had been going through a very difficult time in my life since late December. The intake form was clearly designed for physical therapy, and that was pretty frustrating. For instance, it asked me what part of my body needed physical therapy. It would not let me advance to the next page until I finally check the "head" box. Well, I finally agreed to a therapist, and a time. When I first talked to the therapist, I tried to explain what had happened last year. I pretty much begged her to please read my "story". I offered for her to read it on my time. She was having no part of it. I explained to her that I have finally healed with a lot of what was in that story, and I saw no reason for me to relive it. Some of it was very dark, and it took an awful lot of work to get past it. I won't elaborate in this, but suffice it to say, it was the darkest days of my 74 years. I knew it had happened but had absolutely no desire to revisit it. Well, we did it the way she demanded, and it affected me just the way I thought that it might. I emailed her how it made me feel, and I received a "canned email" back telling me that if I was having psychological issues call 988, and if I was having medical issues call 911. Gee thanks! Fast forward to yesterday (Monday April 20) I had made an appointment for 1PM Monday, and I simply got confused about it, and thought it was at 2PM like most all my appointments are due to my having trouble sleeping. I was sent two emails between 1PM and 1:20 PM, although I was nowhere my computer. I admitted it was my "bad". But after thinking about i was wondering why, that in that 20 minutes she couldn't have called the office and have them check up on me. I very much believe in the golden rule, and I can say without any reservation, that is what I would have done. I would have done that with anybody, not just a 75 year old man with very limited mobility. I am beginning to understand now why the about the only thing this country leads in now, is record debt, and minimal common sense.

Their concerns are your needs. From the cheerful "Hello"…read moreheard upon entry to the "have a great weekend" when you leave is real; they don't just say it, they mean it. My therapist pushes you to do your best and depending on your performance he'll push you to do just a litter bester. He doesn't just tell you what to do, he works with you, encouraging you to keep going. The therapists here are professional and help make therapy an appointment you look forward to.

This facility treated me like family. They are very nice people that were sincere, thorough,…read moreunderstanding and closely monitored my overall progress. As I improved, they gradually increased and revised the exercises given to strengthen my injury. I was pushed hard in therapy but also scaled back gently when needed. Scott Racz, Taylor Villa, Katie Semlow, Natalie Willis, Jon Rodriguez, and Jake treated me with respect, concern, and care throughout my entire time there. My injury was so bad that each of them had worked on me at some point due to the number of continued sessions that my doctor prescribed in conjunction with my availability and they were all great! This team went over and beyond protocol to help in the healing process for my severely broken ankle. The new hires there kept up the high level of professionalism when they were needed to fill-in as well. This facility constantly cleaned their equipment before and after exercises, kept clean towels available, and catered to my needs. My recovery vastly improved due to their program so I HIGHLY recommend this Athletico location for physical therapy! There was not a bad personality in the bunch. They treated me so well that I almost want to break something again so that I can return. Lol.. but seriously, I couldn't have rehabilitated my injury at a better place. Thanks to them, I feel so much better now. ~ Maurice ~

The folks at this facility are very professional and very knowledgeable. I had an excellent…read moreexperience with my post hip PT. They got me going and improvement was very noticeable in the first week.

Good luck trying to get in. "We do not work on Fridays", "We have a maternity leave", "We have too…read moremany clients", "Lisa is not working today to schedule your appointment" - you name it, these are all the excuses I received after calling for 5 weeks to get into this place. I swear, I think this place is run by a bunch of clowns. Go to JointPro in Frankfort and save yourself the headache.

Do not go unless you know how much your insurance is going to pay they charge $486 to 789 per…read moresession and what ever your insurance doesn't pay your on the hook. I took my daughter for a sprained ankle nothing serious went to 11 sessions and got charged $1624.58 out of pocket and I have Union insurance complete rip off all they done was a few rubber band Exercises and exercise bike. DO NOT GO HERE UNLESS YOU HAVE GREAT INSURANCE OR A BUNCH OF MONEY TO BURN. Go to a mom and pop shop instead

I am new to ATI.. as of 21June2021 excellent service…read more REFERRED BY MY ORTHOPAEDIC SURGEON ED JOY OF PALOS HOSPITAL for rehab following Palos rehab in hospital and at home for 7 weeks after a serious hip fracture in April....I was walking in 6 weeks,,,now working on strength and balance which is why Dr Joy sent me to ATI My first contact was a phone call,,,information was taken and appt made promptly for just a few days later. When i arrived i was greeted with a friendly smile and some forms,,,surprise ,,,the forms were filled out from the phone interview,,,,i just completed some medical info and RX and i was in. so professional,,,quiet, clean, bright, and my therapist Andrew G. was a pro we covered a bit of ground,,,as in background and recent illness , prior also then the therapy began Right Then and There,,,all business...i liked it and i liked the atmosphere...it was just right ...Andrew set me up with a full schedule per my Surgeon' s script....into August....Andy is a true Pro....... I cant thank Andy Gestautas/ ATI enough find myself gaining confidence now Alll The Best TO Andy and ATI Mike Coyne, Chicago Fire Engineer, 1965-2005 Retired I HAVE HAD MANY PT SESSIONS FROM PAST DUTY INJURIES, NONE LIKE ATI ATI IS THE MOST COMPREHENSIVE PROGRAM I HAVE BEEN BLESSED WITH

Extraordinary therapy center for children with all kinds of needs. The entire staff is AMAZING and…read moregenuinely cares. Our daughter is currently having some minor behavior issues and they are doing a wonderful job of keeping her motivated and on track to succeed. The location itself is immaculate with tons of easy parking in a private lot in the strip mall. Easy in and out right off of Route 30 in Frankfort, too!

This place is wonderful! They have helped my son immensely! We love Natalie and Richard- very…read moreprofessional and genuine. Everyone is extremely kind and helpful

My family have been using Sports & Spine for years. Great care and great staff. They make you feel…read morelike family.

I can't say enough about Sports and Spine Chiropractic!! I hurt my back in June and called the…read moreoffice for help; EVERY person in the office handled my injury with such kindness and support. My care and treatment was fantastic! The doctors took time each visit to answer every one of my questions with knowledge and professionalism. Every day I run, I am so thankful and feel beyond blessed for the doctors and staff at Sports and Spine; if it wasn't for them-I wouldn't be running again! It's a 10/10 office!

I have been a short-term resident of this facility, and I have family members who have been…read moreresidents there as well. My personal experience, as well as the experiences of my family members at this facility has been very positive. The facility's Administration has an open door policy and has been willing to listen to issues or concerns I had or my family members had, and then quickly addressed them. Staff members, from Nurses, to CNAs, to Housekeepers and Maintenance have been highly responsive and attentive, and the facility is kept very clean. The facility also has an excellent Physical and Occupational Therapy staff who really go out of their way to work with the residents who receive therapy. I would give this facility a 5 star rating except they need to improve the food menu, and improve the resident call-button response time.

please, please if you have to leave your family in this institution please check on your people…read more Don't just put them there thinking that the staff is caring for your family member for my experience. These people always have a bad day everybody from the to the CNA's to the receptionist asshole in the phone to the housekeeping gentleman that's keeping the place clean. They all seem to be having a bad day every time I visit this facility. It's just weird y'all even if underpaid location when you people find something else to do