I have been a short-term resident of this facility, and I have family members who have been…read moreresidents there as well. My personal experience, as well as the experiences of my family members at this facility has been very positive. The facility's Administration has an open door policy and has been willing to listen to issues or concerns I had or my family members had, and then quickly addressed them. Staff members, from Nurses, to CNAs, to Housekeepers and Maintenance have been highly responsive and attentive, and the facility is kept very clean. The facility also has an excellent Physical and Occupational Therapy staff who really go out of their way to work with the residents who receive therapy. I would give this facility a 5 star rating except they need to improve the food menu, and improve the resident call-button response time.

please, please if you have to leave your family in this institution please check on your people…read more Don't just put them there thinking that the staff is caring for your family member for my experience. These people always have a bad day everybody from the to the CNA's to the receptionist asshole in the phone to the housekeeping gentleman that's keeping the place clean. They all seem to be having a bad day every time I visit this facility. It's just weird y'all even if underpaid location when you people find something else to do

Extraordinary therapy center for children with all kinds of needs. The entire staff is AMAZING and…read moregenuinely cares. Our daughter is currently having some minor behavior issues and they are doing a wonderful job of keeping her motivated and on track to succeed. The location itself is immaculate with tons of easy parking in a private lot in the strip mall. Easy in and out right off of Route 30 in Frankfort, too!

This place is wonderful! They have helped my son immensely! We love Natalie and Richard- very…read moreprofessional and genuine. Everyone is extremely kind and helpful

Anita Vaughn has been a caregiver for my parents over several months. She has given them excellent…read morecare. She treats them as if they are her own parents which I appreciate greatly. It is comforting to know I have an amazing caregiver here each day. She has truly become a part of our family. We wouldn't trade her for the world.

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

Do not go unless you know how much your insurance is going to pay they charge $486 to 789 per…read moresession and what ever your insurance doesn't pay your on the hook. I took my daughter for a sprained ankle nothing serious went to 11 sessions and got charged $1624.58 out of pocket and I have Union insurance complete rip off all they done was a few rubber band Exercises and exercise bike. DO NOT GO HERE UNLESS YOU HAVE GREAT INSURANCE OR A BUNCH OF MONEY TO BURN. Go to a mom and pop shop instead

I am new to ATI.. as of 21June2021 excellent service…read more REFERRED BY MY ORTHOPAEDIC SURGEON ED JOY OF PALOS HOSPITAL for rehab following Palos rehab in hospital and at home for 7 weeks after a serious hip fracture in April....I was walking in 6 weeks,,,now working on strength and balance which is why Dr Joy sent me to ATI My first contact was a phone call,,,information was taken and appt made promptly for just a few days later. When i arrived i was greeted with a friendly smile and some forms,,,surprise ,,,the forms were filled out from the phone interview,,,,i just completed some medical info and RX and i was in. so professional,,,quiet, clean, bright, and my therapist Andrew G. was a pro we covered a bit of ground,,,as in background and recent illness , prior also then the therapy began Right Then and There,,,all business...i liked it and i liked the atmosphere...it was just right ...Andrew set me up with a full schedule per my Surgeon' s script....into August....Andy is a true Pro....... I cant thank Andy Gestautas/ ATI enough find myself gaining confidence now Alll The Best TO Andy and ATI Mike Coyne, Chicago Fire Engineer, 1965-2005 Retired I HAVE HAD MANY PT SESSIONS FROM PAST DUTY INJURIES, NONE LIKE ATI ATI IS THE MOST COMPREHENSIVE PROGRAM I HAVE BEEN BLESSED WITH

Good luck trying to get in. "We do not work on Fridays", "We have a maternity leave", "We have too…read moremany clients", "Lisa is not working today to schedule your appointment" - you name it, these are all the excuses I received after calling for 5 weeks to get into this place. I swear, I think this place is run by a bunch of clowns. Go to JointPro in Frankfort and save yourself the headache.

To be clear of my experience: Therapist was outstanding…read more Reason behind my rating: When I had originally enrolled my son to work with this facility my first and most important request was that he would have the ability to work with the same therapist. In receiving services with cps there was a lot inconsistency with services and the therapist was changing frequently. So naturally I thought that if we paid for private services this problem can be avoided. So I searched for a private practice . I was assured that the request for having my child consistently work with the same therapist would be fulfilled. Those assurances gave me peace of mind and with that we enroll our child. Now I'm being informed that my child will no longer be able to work with the same therapist due to policy change. I asked what the out of pocket expense would be to keep my son with the same therapist and was informed that "regrettably" that wasn't an option. Again I re-iterated to the facility prior to enrollment the importance it was for me to have 1 instructor work with my child. And now (a few short months later) my family and I can no longer be accommodated.

Love...love...love this center! So warm and welcoming with awesome therapists. I highly recommend…read morethis center if you are looking for the best providers! I would trust them completely with my loved ones therapy.

We used them following my Aunts stay at Victorian Village rehab. My Aunt looked forward to her…read moresessions with therapy, called them her "friends".

Terrible experience with this agency. Patient in assisted living with fracture. Therapists did not…read moretake time to understand fracture, functional goals, etc. OT wanted to discharge after only two visits then apparently changed her mind and didn't say so. Then showed up unannounced on a Sabbath morning. Communication very poor. Just did a bunch of generic exercises. Patient still cannot walk, transfer, do any ADLs. Basically worthless services.

Dr. Chemello is a very compassionate doctor who takes time to understand a patient's concerns. I…read morewould recommend him to anyone!