I would like to make this clear this review is only with the way they bill things. It is very…read moreunclear on how this works. I had surgery and follow up visits and the doctors and nurses were great but the way this facility bills is crazy. The department bill separately and collect separately. We were only made aware of this by time my surgery bill would have been sent to collections. The surgery billing department was more than unpleasant to deal with even the supervisor. Never was told about payment plans but they were more than willing to take money monthly until they put us into collections. Hard lesson learned but the willingness to help out in a simple misunderstanding is unfortunate.

Horrible all the way around. Nobody knows what's going on and they find every excuse to not see you.read more

Fair warning. Do not use Physicians immediate care on Sandy Hallow & Alpine. Their staff is lazy…read moreand completely rude. They don't close until 8pm. We got there at 7:30. They had the lights dimmed to appear closed. I walk in and nobody was at the front desk. I could hear laughing coming from the back room. Three minutes later what looked like a nurse came out and refused to help me. I called this morning and was told if I was there by 7:30 that I could be seen. This is not the first time that I've had problems at that location. I was supposed do do a pre employment drug screen. Now because of laziness and ignorance. I might miss out on a once in a lifetime opportunity. I'm so disappointed and upset that I don't know what to do. Physicians Immediate Care do better!

couldn't ask for a better podiatris!!! he has the best bedside manner and has helped get my feet…read morehealthy again!!! He also has a wonderful staff.

Dr Baig This was one…read moreof the worst medical experiences I've ever had. I came to this doctor with serious symptoms affecting my entire body, including burning, swelling, and pain in both the front and back of my legs, all of which began directly after a chiropractic adjustment. Despite this, he only assessed one small area of my spine, completely ignoring the rest of my symptoms. It was careless and frankly ridiculous. He showed no curiosity, no compassion, and no urgency. I had to ask him to review my MRI with me -- something that should have been done automatically. He dismissed the radiology report outright, claimed there was "nothing wrong," and insisted there was "no nerve root compression," even though the report said otherwise. He then ordered X-rays for some reason, despite already having my MRI in hand. There was no neurological or muscular testing, no treatment plan offered, no discussion of medications, and zero guidance about what I should do next. I had to make suggestions myself, which he scoffed at. He didn't listen, didn't help, and clearly didn't care. I left that appointment with no answers, no support, and no hope. This doctor was completely unhelpful and dismissive at a time when I needed real care. If you're in pain and looking for someone to take you seriously, I strongly suggest you look elsewhere.

The surgeon was excellent- Dr. Thom…read more One thing that also helped is we had prepared prior to the surgery by buying the appropriate equipment (wheelchair, toilet bars for support in getting up, etc). So we were able to follow the doctors orders exaxtly with regards to non weight bearing. Following all of the doctors instructions to the t, being prepared, choosing the right surgeon, will all combine for a positive outcome.

PA-C Christina Tortorici is very kind, and has a bubbly personality. But she told me that I…read moreshouldn't worry about a blood clot from my leg after an injurty since "Blood clots rarely originate in the legs", which is not at all true. She prescribed narcotic to me for pain, but with the medication I already take, this was not at all the right prescription for me. I would use caution if she advises you when you need medical care.

When I have needed physical rehab in the past, I have gone to OSF, excellent but often overbooked…read more Since Ortho Illinois in Machesney Park was close to my home at the time, I decided to give it a try when I injured my leg. Big mistake. Perhaps if you are a young athlete, they might treat you differently, but as a middle-aged woman I was made to feel as if I was an imposition and simply not worth their time. The man who took my initial info. rarely made eye contact, not a good start. Then every time I went in, I was sent to a different therapist, so I would have to go over my condition each time. The space at this location is so limited that patients are often standing right next to each other on a small mat trying to do exercises without touching each other. Honestly, this was the most unprofessional, uncomfortable environment. Still, I completed my scheduled appointments as I wanted to get better, but since my improvement was non-existent and every visit was misery, I refused their suggestion to extend my therapy. I ended up getting another order from my doctor and went to NW in Sycamore, the best I have found in the area, and I improved each day. Maybe other locations for Ortho Illinois are better, but I would strongly advise checking them out first.

Dr. Barba performed the textbook perfect knee replacements on a family member so I knew exactly who…read moreto call when I needed help. His pre-op and post-op care, bedside manner, attention to even the smallest detail, and concern for achieving only the best outcome was palpable throughout. In the age of COVID, his team was flawless in ensuring infection/transmission risks were low WITHOUT sacrificing personal care. Big fan, highly recommend.

I was blessed to have been referred to Dr. Mark Barba, M.D. by The Rockford Spine Clinic. I had…read moreboth of my hips replaced and the surgeries were a success. I was treated with the finest care and Dr. Barba's office staff is wonderful. Dr. Barba is an excellent surgeon! His bedside manner is terrific. My recovery was closely monitored and I always felt secure knowing that the office staff was always there if I had any questions. I was using a cane before I had my surgery and now I walk very well. At the age or 52, my life was given back to me through Dr. Barba. I highly recommend Dr. Barba. He is skilled beyond words!

Roni and Tre did a fantastic job Jo helping make improvements after my shoulder injury at work…read more They gave me goals that helped me tremendously. I would recommend them to anyone that is looking for people who care .Thank you for your help

Machesney Park In my experience, the treatment plan had my…read more goals as a top priority. The Team always found fun and interactive ways to challenge me. If you need PT go here! Caleb, Rachel and Morgan challenged me physically and helped me improve my gait, balance and strengthen my ankle. I had just moved to the area and my Dr referred me to ATI. Honestly, they became my first connection to the community. I always looked forward to going to PT, our conversations were always fun and interesting. Not only was this team my coach on a wellness journey, they became my friends! Like I said, if you need PT request to go here! You won't regret the decision, this location truly cares about YOU and your needs. Way to go Machesney Park, ATI.

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

Holly who took my blood was so good! I'm very nervous of needles but she really made me feel at…read moreease and I barley felt it! Thanks Holly and RCC!

I came to see my primary care physician. For those who missed him when he left the area briefly,…read moreDr. Noah Simon has returned to the Rockford area and is available at OSF Medical Group - Rockcut Primary Care. He is the best primary care doctor and he has been my doctor for four years. He is very patient, knowledgeable, and willing to take the time to listen. Dr. Simon has proven to be an excellent diagnostician and immediate care provider as well. We are fortunate to have him back in Rockford.