When I have needed physical rehab in the past, I have gone to OSF, excellent but often overbooked. Since Ortho Illinois in Machesney Park was close to my home at the time, I decided to give it a try when I injured my leg. Big mistake. Perhaps if you are a young athlete, they might treat you differently, but as a middle-aged woman I was made to feel as if I was an imposition and simply not worth their time. The man who took my initial info. rarely made eye contact, not a good start. Then every time I went in, I was sent to a different therapist, so I would have to go over my condition each time. The space at this location is so limited that patients are often standing right next to each other on a small mat trying to do exercises without touching each other. Honestly, this was the most unprofessional, uncomfortable environment. Still, I completed my scheduled appointments as I wanted to get better, but since my improvement was non-existent and every visit was misery, I refused their suggestion to extend my therapy. I ended up getting another order from my doctor and went to NW in Sycamore, the best I have found in the area, and I improved each day. Maybe other locations for Ortho Illinois are better, but I would strongly advise checking them out first. read more
