I would never send a family member here again. They lied about certain services they provide, some…read moreitems were stolen by some of the CNA's. the laundry was not done correctly, some of the workers yell at the residents without reason, and they tried to make a patient with dementia sign papers that they could not fully understand. I would definitely NOT RECOMMEND this facility. Please, go somewhere else for the sake of your loved ones.

From the owner: Our supportive living community in Rockford is designed to remove barriers that keep seniors from…read moremaking the move they either want or need. Maintenance free lifestyle, in house professional care and rent based off of your income all help make a higher quality of life possible.

Our 91 year old father has been living independently all his life until recently. We knew he…read morerequired full time care, but weren't sure that could be accomplished while keeping him in his home. How delighted we were to discover Home Instead. The two caregivers they placed for us are godsends. We didn't have to go through trial and error to find the perfect caregivers for our dad. Home Instead does everything right by hiring quality individuals and matching them to meet the needs of clients and their families. Dad is happy, well cared for and we, his family have peace of mind.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Rockford, IL. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Rockford and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

If you live in the Rockford area and are seeking help for a loved one please avoid this company at…read moreall cost. They were hired to help my aunt and uncle with dementia. They were assigned a caregiver and at first things seemed ok. However after a few visits they started sending a different caregiver each time without notifying the family of the change. The new caregiver was given NO information about the client's condition or what kind of care they needed. The company gives them nothing but the address and what time to show up. Multiple times we asked that our family be notified when there is a change of caregivers so that we could explain to my aunt and uncle and ease any fears. We were told that this was not possible. Our attempt to keep an open line of communication was met with contempt by people like Amy Roesser. She was rude, uncaring, and confrontational. It is unreasonable and cruel to continually confuse an elderly couple with dementia. Anyone familiar with this condition knows how confusing and frightening changes can be for patients. It is also shameful to care so little about the patients you serve that caregivers are given no information before their arrival. After multiple attempts to remedy this situation we have no choice but to terminate service... which means paying the time remaining on our contract. If you have a loved one who needs care, please find a company actually care's about the safety and comfort of their clients. A company of comfort givers NOT Comfort Keepers!

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved ones home, you can rest assured knowing he or she is receiving the best care possible.

I've been working with Ali Barnum as my therapist for over a year now. She's a very kind,…read moreconsiderate, caring person and therapist. She doesn't make me feel bad when talking about my issues. She always try's to suggest new ways to cope with problems and puts a positive spin on things when I'm feeling down. I feel she's really worked hard to get to know me and better myself as person. Finding a therapist can be challenging I would highly recommend Ali and her practice. She's very nonjudgmental and accommodating.

From the owner: Barnum Counseling is a private counseling and therapy practice founded by Alisha Rybicki Barnum…read more Ali Barnum is a Licensed Clinical Professional Counselor who specializes in working with individuals and couples going through a variety of life transitions and challenges.

Unfortunately, the actions of Visiting Angels of Rockford have instigated estrangement between my…read morefather and his children - myself and my brother. Both my father and stepmother are not physically well, and not of sound mind. They are cognitively impaired by dementia, paranoia, and long time addictions that have addled their brain. After things reached a crisis point, their healthcare provider would not release them from hospital without a plan for home care. Visiting Angels were employed to cover this. As mental health kept declining, my stepmother took measures to keep my brother and I out of the picture, even though we have been attempting to care for and help them for years. We were shut out and told that the Visiting Angels were all they need and that we should stay away. My brother and I have had a very good relationship with our father, this was uncharacteristic and most certainly a sign of dementia and stepmother's machinations to keep us out. Since we were shut out, both my brother & I made occasional phone calls to Visiting Angels, maybe once a month at most, to check in on how things were going, and express concerns that we had about their health. I was horrified to discover that the care coordinator was calling my stepmother after these phone calls to tattle on us! This is a breach of my privacy and very unprofessional. Surely, Visiting Angels is aware of the cognitive state of my parents and yet, they ignored that, went behind our backs and reported my brother and I for being meddling. At no point did Visiting Angels tell me when I made these calls, that they would be reporting back to my parents. They did this secretly and without our knowledge and consent. This is a serious violation, and its lucky I don't have any money, otherwise I'd hire an attorney to sue you. My father, in a heightened state of dementia, lashed out at me, became violent, (luckily didn't physically try to hurt me), and treated me like I was some sort of degenerate who was trying to upend his life simply because I was concerned and checking in with the service that he now regarded as more important than his own children. He & my stepmother have shut down all contact and we are now estranged -- all as a result of Visiting Angels making secretive phone calls to tattle on well-meaning children who only wanted the best for their parents. You should be ashamed of your behavior, and someone should have lost their job as a result. I would never recommend this Visiting Angels franchise, unless you want to lose contact with your parents.

From the owner: Visiting Angels offers a variety of essential personal home care services for seniors. Our office…read morein Rockford, IL serves older adults throughout Boone and Winnebago Counties, including Belvidere, Caledonia, Capron, Cherry Valley, Durand, Garden Prairie, Loves Park, Pecatonica, Rockton, Roscoe, Machesney Park, South Beloit, Poplar Grove, and Winnebago. We are committed to helping seniors get the care and support they need to continue living at home for as long as they wish. From preparing meals to assisting with light housekeeping, our caregivers are compassionate and proactive about providing personalized care for each and every senior in our care. Our senior care services also include memory care, palliative care, fall prevention services, and so much more. See why we're Rockford's choice for in-home care today!

I am writing this review for my elderly mother who began using Oak Street Health after a stroke in…read moreApril of 2021. In general, the doctors are reasonable good. Unfortunately, the doctor retention level seems very low. Oak Street Health's biggest problem is its lack of communication and follow up. I generally have to make several phone calls to resolve simple issues like paperwork to authorize a blood draw or a doctor's review of bloodwork done to make sure medication does not need to change. In addition, making an appointment at the office is practically impossible, and the response from the receptionist is always, "We'll call you to set up an appointment.". Unfortunately, The call never comes, and there is no way to contact the office directly. In fact, any time there is a problem or issue, you must call the Oak Street Health main phone number, and they will send messages to your provider. It is impossible to call he doctor's office directly. After all of the phone calls over the last year and a half, a change of doctors 3 times (Not by our choice), and much wasted time, we finally gave up with Oak Street Health. Oak Street Health seems like a healthcare chain that puts profits ahead of people.

Oak street health is a senior specialized health facility. I bring my husband there and they treat…read morehim like a king! He loves going there. Dr. Dean listens to his health concerns and acts on them. The staff are all very friendly and helpful. They offer free rides if you don't drive or have someone to take you. They take Medicare and work with what you have. Completely recommend this facility.

I called the owner Jen to learn more about their services offered and she was so nice and…read morecomforting on the phone. It's a hard decision when a loved one needs some additional assistance. I feel confident that Jen is a trustworthy person that will put my loved ones first. I am looking forward to working with Jen and Assisting Hands Home Care on making the transition go smoothly.

From the owner: Let Assisting Hands Serve Your Veteran, Elder Parents, Grandparents, or Disable Loved Ones with In…read moreHome Care - Did you know there are FREE resources available to Veteran's and their Spouses, including Surviving Spouses who need assistance with Activities of Daily Living (ADL)? Let us help you see if your Veteran qualifies! Assisting Hands Home Care® Provides Seniors, Veterans and Others with Non-Medical Assistance and Companionship at Home, Allowing them to Remain Independent, Safe and Comfortable in their Own Home. Our Goal is to Enhance Quality of Life for Your Loved One and Help Prevent them from Hospital Visits due to Falling, Accidents, Forgetting to Take Medications, or Failure to Recognize Signs that They Need Medical Attention . We serve Rockford & Surrounding Areas Including Boone, Winnebago, and Parts of McHenry County, Also Beloit, WI #assistinghands #assistinghandsrockford #veterans