I called the owner Jen to learn more about their services offered and she was so nice and…read morecomforting on the phone. It's a hard decision when a loved one needs some additional assistance. I feel confident that Jen is a trustworthy person that will put my loved ones first. I am looking forward to working with Jen and Assisting Hands Home Care on making the transition go smoothly.

From the owner: Let Assisting Hands Serve Your Veteran, Elder Parents, Grandparents, or Disable Loved Ones with In…read moreHome Care - Did you know there are FREE resources available to Veteran's and their Spouses, including Surviving Spouses who need assistance with Activities of Daily Living (ADL)? Let us help you see if your Veteran qualifies! Assisting Hands Home Care® Provides Seniors, Veterans and Others with Non-Medical Assistance and Companionship at Home, Allowing them to Remain Independent, Safe and Comfortable in their Own Home. Our Goal is to Enhance Quality of Life for Your Loved One and Help Prevent them from Hospital Visits due to Falling, Accidents, Forgetting to Take Medications, or Failure to Recognize Signs that They Need Medical Attention . We serve Rockford & Surrounding Areas Including Boone, Winnebago, and Parts of McHenry County, Also Beloit, WI #assistinghands #assistinghandsrockford #veterans

it was a horrible experience she came here and critiqued my home like she was an…read moreinspector.......were an older couple late 78+ expected us to help carry in all her supplies actin like this was at social event !!!! wish i had saw her other reviews .......completed no rooms ...she had 3 started rooms at once. Nothing was completed...wanted to debate me on products I wanted her to use that I was furnishing .....having a house keeper was suppose to be a luxury for me !!! THIS WAS A NIGHTMARE !!! WARNING !!!!

Janet is detail-oriented and friendly. She wanted to be sure I was pleased with what she had done;…read moreso she asked me to walk through at the end. She didn't get as much done as I expected, and she was here much longer than I thought she would be. This was her first time, though. What she did was well done, meticulous actually. The kitchen floor looked fabulous! Cleaner than it has ever been. There were permanent (we thought) marks that are gone now. She was willing to stay even longer. It was I who said no. She seemed frustrated, but she was polite about it. The tasks she left were small ones. This was her first time with us. It won't take as long as she gets to know our house, I hope. She brings her own equipment and supplies, and she checked with me to make sure I was ok with what she was using before she started. I asked her to come back next month.

Our 91 year old father has been living independently all his life until recently. We knew he…read morerequired full time care, but weren't sure that could be accomplished while keeping him in his home. How delighted we were to discover Home Instead. The two caregivers they placed for us are godsends. We didn't have to go through trial and error to find the perfect caregivers for our dad. Home Instead does everything right by hiring quality individuals and matching them to meet the needs of clients and their families. Dad is happy, well cared for and we, his family have peace of mind.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Rockford, IL. Our…read moreCare Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Rockford and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

jasmine is absolutely phenomenal caregiver and the rest of your staff. oh and by the way…read morecongratulations on your promotion well deserve!

This is the most disorganized, inconsistent, unreliable and untrustworthy home health company in…read moretown. They don't take issues seriously, and don't do much to resolve anything. They lost our contract and money in the beginning and wanted us to redo and repay everything again.... Unbelievable. They also don't let you know when (day/time/who) they are sending..... There is a constant revolving door of staff and caregivers - no-one stays with them long..... it's frustrating.... They are completely incompetent. If you need good care for your loved ones, look elsewhere.

I would give them negative 5 stars. My great aunt used their services and in less than a week the…read moreassigned caregiver had stolen her pain medicine among other things.

I used to have great workers from Adduss I'm hoping they'll get a new care giver has fast as they…read morecan senior resource put in to get back with Adduss the send care givers who know his to do the work and are very nice worker

This used to be a great place to work and if you had questions the staff was great to work with…read more Now the staff has been cut and most of the ones in the office is left to wear 3-4 different hats for the company leaving it hard to get an answer or finding time to catch them in office. I for one was sent to a home with no notes on a patient and no paperwork. One afternoon I was basically called a liar that the certain staff member said she had given me the paperwork but I never did receive it. It is not a good thing to walk into someones house not knowing their name incase of an emergency, their diet restrictions if any, medical conditions, or if they need a walker or wheelchair. It really saddens me to think how great this company was and I was in hopes to still find the caring. loyal, and trustworthy company I had worked for in the past.

If you live in the Rockford area and are seeking help for a loved one please avoid this company at…read moreall cost. They were hired to help my aunt and uncle with dementia. They were assigned a caregiver and at first things seemed ok. However after a few visits they started sending a different caregiver each time without notifying the family of the change. The new caregiver was given NO information about the client's condition or what kind of care they needed. The company gives them nothing but the address and what time to show up. Multiple times we asked that our family be notified when there is a change of caregivers so that we could explain to my aunt and uncle and ease any fears. We were told that this was not possible. Our attempt to keep an open line of communication was met with contempt by people like Amy Roesser. She was rude, uncaring, and confrontational. It is unreasonable and cruel to continually confuse an elderly couple with dementia. Anyone familiar with this condition knows how confusing and frightening changes can be for patients. It is also shameful to care so little about the patients you serve that caregivers are given no information before their arrival. After multiple attempts to remedy this situation we have no choice but to terminate service... which means paying the time remaining on our contract. If you have a loved one who needs care, please find a company actually care's about the safety and comfort of their clients. A company of comfort givers NOT Comfort Keepers!

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved ones home, you can rest assured knowing he or she is receiving the best care possible.

Not a good place to work Always short of nursing help…read more Employees don't stay because they are treated bad by the executive director. Paychecks are held by the director she only pays you when she feels like it.

If you are in the position of needing to make one of the most important decisions - where your…read morecherished Mom, Dad or loved one will spend the next stage of their senior life, I would like to share my Aunt Mary's story. She fiercely resisted leaving her own home until she was 98.5 and she knew she just wasn't safe. Upon the first day at Morning Star, she met a new very best friend who enriched her life immeasurably. She had not been able to walk for fear of falling and now could motor her walker up and down the hallways so very touched when people (even the maintenance man!) would call out, "Hi Miss Mary! How is your day?" The socialization of going to meals three times a day with others filled her cup and provided something she didn't realize how much she was missing. If she needed medical attention, she had the security of knowing someone would be with her immediately. (She never would press that Lifeline button while at home because she didn't want to inconvenience anyone ... argh!) Lastly, the staff at Morning Star truly rates 10 stars. Megan, the Executive Director, Deanna, the Nursing Director and "zest for life" Lou at the front desk are so very genuine, caring and fun and they set the tone for all who work there. Living at Morning Star completely changed Aunt Mary's daily life in the most positive way allowing the family to enjoy her to the fullest instead of worrying about her every day. This is truly a very very special place.