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    ATI Physical Therapy

    1.0 (2 reviews)
    Closed 7:00 am - 7:00 pm

    Services - ATI Physical Therapy

    Physical therapy

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    10 months ago

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    Excel Rehabilitation and Sports - Easley

    Excel Rehabilitation and Sports - Easley

    3.7(3 reviews)
    1.4 mi

    Buyer BEWARE!! MIND YOUR COPAYS!! and don't fill out any patient satisfaction surveys prematurely!!…read more For **13** visits over about 6 weeks these people kept telling me I owed them a $30 copay, so I faithfully paid it prior to receiving treatment each and every time. It was only through chance while I was reviewing some things on my Blue Cross account that I realized I had ZERO responsibility to pay a copay. So first, they took my money when they shouldn't have. Upon realizing that back in April, I contacted their business office and spoke with someone (Taj?) who acknowledged that I shouldn't have been charged those copays and assured me they would be sending my $390 back to me. Yesterday - a month and a half later - I called and they said they still had not sent my money back to me, but acknowledged that they saw their own notes as to the above and would get the money sent to me... but they could not give me any explanation as to why the money wasn't already sent. Moreover, they're telling me it could be another 6 weeks before I receive the money. Multiple calls to Allison, the Business Office Supervisor, keep going unreturned. I keep being told that she's in a meeting and will get back to me afterwards, but that's not happening... So I've now put in a complaint with Blue Cross and will be putting in additional complaints with any state regulatory offices I can. Additionally, their main number 864-654-2001 gives an option to reach the business office, but you can't reach them that way, so you wind up wasting your time and someone else's to get the correct number. Finally, the person who keeps answering (Morgan??) once I reach the business office sounds like they're in a bathroom or some other sort of echo chamber. What a NIGHTMARE!!!!!

    I thought I already wrote one of these, but somehow it doesn't show up. Well, let me say.... This…read morephysical therapy business is ABSOLUTELY AWESOME! I have been a client there twice after each surgery on my thumbs. Adam is the hand guy and what an absolute GEM! The entire office is like a breath of fresh air! EVERYBODY, from the front office to every inch of the business is top notch, Now, it's my husbands turn to go for P.T. We were told to go to a different place and it was a complete nightmare. So today, we have cancelled the initial office and are going back to Excel. THEY treat the client AND the family with respect, care, fun and dignity! So hard to find in a business, nowadays. Cannot wait to go to Excel in Easley! !

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    Excel Rehabilitation and Sports - Easley
    Excel Rehabilitation and Sports - Easley
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    ATI Physical Therapy - physicaltherapy - Updated May 2026

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