I was immediately skeptical of the physical therapy location because of billing. I expressed this…read morewith the representative and she stated that she would contact my medical insurance provider on my behalf and find out what my per-visit cost would be. She called me back and stated my cost would be $20 per visit. I took her at her word and began treatment. When leaving each appointment I went to pay and was only billed $20. Two moths later I get a bill for $1300. When confronting management, I was told that I was misinformed and I would be responsible for the full amount. There was no apology, nor was there any middle ground for resolving the bill in stuck with. This is awful business, and I see I'm not the only one with this problem. BUYER BEWARE.

If you require physical therapy this a great place. Caring, understanding, compassionate, and very…read moreprofessional. Explains how to perform and why the exercise is necessary. works with you with understanding when it is difficult to perform an exercise. Always ask if you need a rest. Hannah is wonderful and makes it fun when are learning I completed one program with her and am now living as before therapy. I have just now started a new program for a different problem and I am sure I will have same success as before. Mary Joyce Morris

My problem began with pain from the left side of my lower back that radiated down my left leg. My…read moreprimary care physician did an x-ray and didn't see anything so he set me up for physical therapy sessions. The first session went well enough and the pain subsided but, within weeks it came back with a vengeance. I suffered through three more therapy sessions, each one with a different therapist. None of their efforts gave me any relief and I actually felt much worse after each session. When I went to my fifth therapy session, the therapist wanted to have me get on a stationary bicycle. I told her I could barely walk in, I sure as hell couldn't get on a bicycle. That's when I came to the realization that physical therapy was not going to work for me. The first orthopedic surgeon I was referred to looked at my x-rays and sent me to a sports medicine facility in Spartanburg where they injected my lower back with a medication that was supposed to relieve my pain. After the lidocaine that was included in the shot wore off later that evening, I was in as much pain as before the shot. When I called the orthopedic surgeon's office, I was told my only options for relief were hot or cold compresses, ibuprofen, or a pain relief patch, all of which I had already tried with no luck. I suffered unrelenting pain most days for about six months. I could barely put on my pants every day and it was very painful to walk, sit, or ride in a car. At around this time, my mother-in-law fell, broke her shoulder, and had to have surgery to fix it. My wife was telling my mother-in-law's surgeon's assistant about my troubles while the surgeon was nearby. The surgeon asked my wife to show where my pain was located and he immediately said that it was a back issue. They set me up with an appointment to see a colleague of my mother-in-law's surgeon at Piedmont Orthopaedics, Dr. Van Pelt. I went to see Dr. Van Pelt and he ordered an MRI. I went for a follow up visit after the MRI and Dr. Van Pelt didn't initially see the problem but continued to study the MRI. He finally located the pinched nerve. He took his time and explained the problem and his recommended treatment. He recommended ALIF (Anterior Lumbar Interbody Fusion) surgery. It has now been almost three weeks since my surgery and I have nothing but the highest praise for Dr. Van Pelt, his assistant Kimberly, the vascular surgeon, the anesthesiologist, and all of the nurses and staff at St. Francis Hospital. I always felt like I received the highest standard of care with excellent communication as to what was being done and what to expect, and I was discharged after only one night's stay. I have experienced a lot of relief from the pain I was having. To be honest there are some minor lingering discomforts but that was to be expected and truthfully, my recovery has been far easier and quicker than I anticipated. I am doing my best to follow Dr. Van Pelt's recommendations for limiting my activities but I fully anticipate a complete recovery in short order. I highly recommend Dr. Van Pelt and Piedmont Orthopaedics.

Excellent surgeon. Sometimes you have to ask for him. He has an assistant that doesn't always know…read moreif a surgery is possible. Dr van pelt can figure out how to get it done. Highly recommend him.

I was referred to this office by my orthopedist. I have had physical therapy in the past, but this…read moreepisode was by far the most thorough, caring, and effective. The office staff was efficient, and my therapist, Eric, was gentle, knowledgeable, and understanding. Kudos to this office and its personnel!

The team at this Verdae location are very professional. With thorough knowledge of the best…read moretreatment for my PT, I walked out 4 weeks later like a new person. I learned more and more with each visit on how to better myself, and the reasons why certain PT techniques improve the areas that hurt. Genuinely kind and interested - with sprouts of humor - they are an excellent team. I worked primarily with Dane, Andrew and John. The facility is always clean and bright. I cannot recommend them nor this faciity enough.

Extremely unsatisfied with PT. They triple book patients. Give u a timer tell u to do an exercise…read moreand go to another patient. If they are not going to watch and correct then I could do at home. When timer goes off you just sit and wait. Maybe 10 mins spent one on one with PT. Billed my insurance $1,400 for two visits. Very disappointed.

Wonderful caring staff - helping my son recover from shoulder surgery. Highly recommend!read more

Dr. Baumgarten has done several arthroscopic cleanup surgeries on my husband's knees over the past…read more20 years. He also repaired his rotator cuff. He is a very nice guy and a truly talented surgeon!

I have been coming here for therapy over 4 weeks now and I am thoroughly impressed! The staff is…read moreextremely qualified. (I had no idea how much schooling and training these therapists went through). They genuinely care about my recovery as well as their other patients...Both physical therapists that have worked with me have shown great interest in my recovery and have techniques that I've never heard of nor seen before. Everyone I have met truly enjoys what they do! I have been several times to other places for the same injuries over a 15 year period. I can totally give this place a 5 star rating & feel very comfortable doing so because they have earned it. They practically bend over backwards just to accommodate my schedule, so I'm very appreciative.

I'd heard nothing but rave reviews on the skills of Jamie Carver re Dry Needling treatment & PT…read more I'm a believer in Dry Needling from my followup treatment during recovery from TKR. It has made such a difference in relieving muscle tightness & soreness. It has really helped my range of motion that I'd been struggling with. Premier Physical Therapy is the best. Very professional, extremely knowledgable & skilled.

I'm going to this location for physical therapy, and met my physical therapifor the initial…read moremeeting. The ladies at the front desk were friendly and welcoming. My PT Kelsey Nix was and is very friendly also. She explained and showed me the issue that I have going on, and what the physical therapy will do to help. She made me feel comfortable and at ease. Kelsey is very knowledgeable in what she's doing and she listened to my questions and concerns. My check out experience was good also, I got my future appointments scheduled at days and times suitable for me. I would recommend St. Francis Physical Therapy, at 2 Innovation Drive.

Dr. Kendall is the absolute BEST of the BEST doctors we've ever seen. He is knowledgeable,…read moreprofessional, friendly, caring, and takes as much time as needed with his patients. My husband and I are so grateful for Dr. Kendall and his staff. The nurses are great and the front staff are super nice. Even if takes a little longer to get an appointment - it is WORTH the wait! Best doctor and doctors office in South Carolina!

Through the years, Dr. Kendall has been a blessing to my family both through his medical expertise…read moreand his care for people. My father would not be alive if he hadn't caught my Dad's melanoma at an early stage. Further, I personally have always received fantastic care at Kendall & Kemmerlin.