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    10 years ago

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    OrthoMaryland - 1'15'2024 Current View.

    OrthoMaryland

    2.9(54 reviews)
    7.8 mi

    Amazing is that they're open on Saturdays so you don't have to wait in the hospital untilread more

    I am a medical provider Office Manager for a mutual patient of The Center for Orthopedics of…read moreMaryland. Called the office to get x-ray report for mutual patient. They did not send with record request sent over earlier, same day. As soon as the phone was picked up the reception sighed loudly as if it was bother to answer the phone. She would not let me ask my question just kept saying patient needed to call records department. Patient has already signed a medical release, already called office for them to be able to send us the information. She would not look for anything, she was just trying to get back to her nap, phone, food or whatever I disrupted her from. She told me I had to talk to medical records, I was trying to explain I called them first and no info was uploaded to them. The lady that answered at medical records was actually even less professional. Asked me for the DOB 8 times and name(common name) 5 times with spelling. Acted annoyed I called, completely out of breath, could not get me off the phone fast enough. Referred me to office, and was met with same brush off, annoyance. Said patient had to call and request and it would take another 7-10 business days. Don't know anything about the Drs, but the front staff representing the Drs needs a refresher course in phone etiquette or a job with no interaction with others.

    Photos
    OrthoMaryland - Surgical incision

    Surgical incision

    OrthoMaryland - Cast removal

    Cast removal

    OrthoMaryland - Crutches

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    Crutches

    ATI Physical Therapy - physicaltherapy - Updated June 2026

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