Dr. Greager is GREAT I really like that he takes time and listens to you. I go to him as my…read moregeneral Dr. but he specializes in skincare, and is a surgeon.

I've been seeing Beverly for almost a year and she has been amazing with me. Truly an amazing help…read morein my health. Talked, informed and takes the time to answer any questions. She's amazing. Definitely recommend if your looking for a family nurse practitioner.

Dr. Brown and his staff are wonderful. If you have any back pain go see Dr. Brown. He's knows his…read morestuff .

Unfortunately, I regret to have to write my opinion regarding the billing practices of Ivy Rehab…read more Ivy Rehab does not seem to use ethical billing practices and they also seem to omit billed insurance charges on their invoice statements (patient does not receive important procedure codes). They seem to use a "productivity model" which pushes unethical or questionable billing of multiple billing units per session. For a 45 minute session my insurance was billed for 7 total units, and after speaking with my insurance company the units were billed for procedures that didn't take place. I also had to call my insurance company to figure out what was billed since my statement has no medical procedure codes or units indicated. Medicaid standards indicate an 8 minute rule of billing. This is a standard set for all PT practices. What happens when billing is done as a productivity model and the patient is not informed of what is being completed ("overbilling") is the patient gets billed for an excessive amount per session, such as 250.00 dollars for a 45 minute session. Vulnerable populations can end up in debt from medical bills, and medical bills are the number one reason people end up in bankruptcy. What appears to be happening at Ivy Rehab is that if the therapist puts their hands on you (ie touches you briefly during an exercise which is CPT code 97530), they then bill a manual therapy code. This is certainly what happened to me, I was billed for multiple codes but received therapeutic exercise (97530). Additionally my statement indicated "Therapy Visit" in lieu of medical procedure codes (see attached photo). In my experience at major hospitals and reputable doctors' offices, procedure codes and units are indicated on invoice statements. I contacted management at Ivy Rehab to discuss the billing practices (administration) and my bill and was informed I would be responsible for "services rendered" and that alternatively I could apply for a payment plan. I find this ironic since one of Ivy Rehab's motto is "Do the right thing." Additionally, since Ivy Rehab does not indicate procedure codes on invoice/statement (no units and no CPT codes), most patients are unaware that these practices are taking place. It is with utmost disappointment that I write this review. I disagree with all the above practices and increased financial demand this practice places onto vulnerable patients. To better understand how a PT practice should ethically bill for services please see: https://www.webpt.com/8-minute-rule/

I had the worst experiences at Ivy Rehab. The owner of the franchise would pop in and talk to my…read moretherapist while he was with me. He's be telling him to get more business, which doctors to call, etc. Then I got hurt when my therapist stretched my shoulder. I couldn't do any exercises for 6 weeks, had to get an MRI (shoulder was badly inflamed) and a cortisone injection. I never went back. Then I was billed the final payment of $28.14. After speaking with several people at Ivy they insisted even though I was hurt and had additional medical expenses, I had to pay the balance. I paid it. Now 3 months later I received the same bill! Horrible company, horrible record keeping. Stay away from Ivy Rehab! You are better off finding the exercises and doing them at home.

I was treated by Stefan, following my total knee replacement surgery. I highly recommend him! I've…read morebeen to other physical therapy facilities, and this one is hands-down the absolute best experience. I prefer this smaller facility that offers much more personal attention from setting appointments through individualized treatment plans that were 100% successful in my recovery. If you are looking for friendly, caring, compassionate, and expert physical therapy, this is the place to go! I'm happy to have recovered, but am going to miss their smiling faces and excellent service. 5-stars!!!

I came to Rush PT feeling hopeless with the sciatic pain in my back and running down my leg…read more Stephan was willing to listen to what had helped me and what did not, and what was being suggested for my therapy from a neurosurgeon. Because of his knowledge and willingness to try different things with me than all the other PTs I had been to, We had success. After a year of not being able to barely ever sit down I was able to decrease meds and also be able to drive for long period of time. The staff has always been courteous to me and they all work together as a great team. I highly recommend this facility..

ATI has been an extremely disappointing experience…read more The physical therapists are nice, but they're clearly overbooked -- my PT was juggling two or three patients per hour, charting and doing treatments at the same time. Most of my exercises were shown by the tech, not the PT. Their billing process is a mess -- I was told I could use the self-pay rate ($120 in Illinois) if insurance didn't cover therapy, but after several calls, they never switched me to self-pay and kept billing my insurance anyway. Every call went through a call center, and each person told me something different. I've now made 7 calls and still don't have a corrected bill or resolution resulting in a $1000 billing difference. Please be sure to read the reviews from their headquarters. I identify with the negative comments here (https://share.google/rfevMAglPowh7mStB) or look at reviews for "ATI Physical Therapy - Corporate Office" there's many red flags I wish I'd seen about their billing ATI's therapists are kind and skilled, but the company's corporate structure and billing system make it impossible to recommend them. Look elsewhere for transparent billing and consistent one-on-one care.

I have had to have physical therapy for my back, both hip replacements, and now for my rotator cuff…read morerepair. Every time,I've come here to ATI, I have been extremely pleased with my therapy. The therapists are very kind, understanding, and well-trained. In all cases my doctors have been very impressed and pleased with my progress. I am currently finishing up my rotator cuff therapy and couldn't be any happier then I am with this recovery. This is by far a great place to go If you need physical therapy, Specifically the one in Palatine on Northwest Highway and Quentin

I have had Amy as my Physical Therapist a couple of different times. She is outstanding! She…read moreprovides wonderful one on one care, and is so knowledgeable. She takes her time and really cares. When Amy couldn't see me I had the pleasure of seeing Linda or Jodi. All are very professional. I appreciate Kim and Cami who take care of the office and truly make you feel welcome.

Great place for PT Looked forward to sessions rather than dreading the visit. Staff was personable…read moreand actually cared about my condition and progress. Highly recommend.

Occupational therapy. Susan was great. She was thorough in her care and personable to patients.read more

Last Thursday, I ended my therapy for a injury to my hand that required surgery. My surgeon…read morerecommended that I see a therapist who specialized in rehabilitation of hands. I saw Jodie Auliff twice a week for over two months. I was extremely pleased with the therapy program she designed for my recovery. I have been to several Athletico facilities in the past, and was impressed with the variety of equipment that I was directed to use. Jodie was very professional, courteous, kind and respectful. She was sincerely concerned with any pain that I might experience. She always informed me of my changing goals and asked for my impute. I was given clear instructions (both printed and verbal) as to how I was to work on my home therapy program. She is directly responsible for my progress and recovery. i couldn't have more pleased with my outcome. Linda Benstein