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    Athletico

    5.0 (2 reviews)
    Open 7:00 am - 7:00 pm

    Services - Athletico

    Physical therapy

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    Athletico Physical Therapy - Skokie

    Athletico Physical Therapy - Skokie

    3.2(13 reviews)
    0.1 mi

    The staff are cordial and did a great job with my physical therapy. The problem is the people that…read morerun the front desk. I was aware that a "cancellation" fee could be applied if I missed an appointment and I indeed had to cancel an appointment. The reason was when I woke up the day of my session I had immense pain in my achilles heel to the point I could barely walk. I believe I had to have messed it up the night before walking on my small treadmill in my condo. It literally happened overnight. I called the Athletico in Skokie the morning of my session and explained why I couldn't make it in. She mentioned there could be a "cancellation" fee and when I pleaded that it be waived she said she didn't control that and thus I called their general billing number and they said the exact same thing. They didn't control the cancellation fee and that it would be generated at the actual location. When I attended my next session no mention was made that I was charged the cancellation fee and so i figured that they waived it. Now three weeks later as I have finished all my sessions I found out the Athletico in Skokie did indeed charge me the $40 cancellation fee. No one ever mentioned it, I didn't give them my credit card to keep on file but someone at the front desk must have taken it upon themself and sent billing a cancellation fee. Now, on top of this b.s they also over charged my co-pay $10.00 for eleven of the twelve sessions which amounted to $110 total in over charges with my co-pay. The same dirtbags in the front desk lied to me and said BILLING instructed them to charge $115 a visit and yet my insurance statement said my co-pay was $105.000. When my insurance company called Athletico billing they agreed it was supposed to be $105.00. These people that work the front desk at Athletico are complete scumbags! This review is my only way of getting justice for the b.s they pulled on me! Screw them!

    Kristie stayed late for me. She was generous with her time and I appreciated that. She was also…read morevery straightforward in her recommendations for what to do to get better.

    Alden Estates of Skokie - The hair salon. Belvedere equipment that my father designed!

    Alden Estates of Skokie

    3.7(24 reviews)
    0.6 mi

    I had surgery on my ankle and took temporary residence at Alden for a month. The environment was…read morelike that of a hotel. They offer free valet service during the preferred visiting hours, ice cream and popcorn for patients and guests as well as two activity/visiting rooms which are very inviting. What really impressed me is that the staff always pitches in wherever is needed, no one acted as if, "that's not my job". The PT and OT staff was all that; Nisha, Karolyn, Tom aka "Supervisor", Yajaoli, Edward, Rhonda, Tess, and so many more. One could not as for better treatment, honestly!! The downfalls were the EXTREMELY uncomfortable beds and the TERRIBLE food! The food was the worst in any institution I've ever had, even in schools. It baffled me. But, it worked in my favor, I ate less, and too, some of my peeps brought me some food every so often. Shout out to the management TEAM at Alden Estates, Skokie. You deserve recognition and raises and I'm not saying that because you told me to! Lol jk Thanks for the excellent care!

    All the pictures are very old. There's not a hair salon anymore. Very bad administration. This…read morefacility is mainly concerned about making money. They fill the patients with carbs and heavy starches to save money. Just awful. I saw mice regularly

    Photos
    Alden Estates of Skokie - Dining room is a lovely space. Linen napkins and a place to socialize with fellow patients.

    Dining room is a lovely space. Linen napkins and a place to socialize with fellow patients.

    Alden Estates of Skokie - Beautiful birds at Alden.

    Beautiful birds at Alden.

    Alden Estates of Skokie - The birds are welcoming everyone to feel better and work hard.

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    The birds are welcoming everyone to feel better and work hard.

    ATI Physical Therapy

    ATI Physical Therapy

    4.7(7 reviews)
    0.9 mi

    This was my first experience with physical therapy of any kind. My intake was performed at ATI's…read moreNiles location, and all subsequent sessions were in Skokie. The good: - Professional, competent and thoughtful physical therapists; - Friendly and responsive management, both at this facility, and at Niles and their Bolingbrook corporate office; - Clean, well-appointed facilities. The not-so-good: - During my time at this facility I was treated by four different PTs. It wasn't until several weeks into my therapy that one PT identified themselves as my "primary," and from then on was consistently available to me. Prior to that the communication between my PTs was limited, even dysfunctional, with each PT assigning me their own at-home exercises seemingly unaware of, or misinformed regarding the exercises I was already performing. This was dispiriting, especially when I'd accrued over a dozen exercises I thought I was obliged to work through daily. - A personalized web portal called MedBridge was presented to me as a resource for my at-home exercises and progress. I liked MedBridge, I liked having my exercises available online, but I soon realized that not all of my PTs used it, and those that did appeared not know how to use it properly. In the end, MedBridge became frustratingly unreliable and I stayed with my paper printouts instead. - It wasn't unusual for my PTs to be attending to another client at the same time as me. Given what ATI was billing my insurance provider, consistent one-on-one would have been appreciated--and expected. (One PT confided that ATI was having trouble hiring PTs and that most of the PTs currently at the facility were independents.) - During my intake, the facility manager wanted to charge me a $10 fee payable immediately. I advised him that my insurance card says, "Please do not collect $ at time of service," but I was told the $10 fee was not a co-pay, rather it was "co-insurance." I subsequently learned that the fee was really a pre-pay that applied against the total bill. At their request I gave them my credit card so they could auto-debit $10 for each session. Problem was that after several weeks the debits mysteriously stopped, and ATI Skokie told me they had no record of my credit card despite my having provided it several weeks earlier. I gave them my credit card again, and several weeks later they "lost" it again. Thereafter I refused to provide my card, telling them to instead call ATI corporate and work it out with them. To ATI's credit, they never bothered me about the pre-pays again. - This last thing was explained to me by ATI corporate as a marketing error: after about six sessions I received an email from ATI congratulating me on my "great progress" and proclaiming that I was, "close to reaching my goal!" Neither was true. Again, ATI owned it as a mistake, but dispiriting nonetheless.

    Michelle and the staff at ATI are fantastic! This is my second time with them and when I needed PT…read moreagain, they were my only choice. Michelle is kind and empathetic but she makes you work hard to heal. Scheduling is easy and they are very careful to keep clean and are very conscious of COVID precautions. I highly recommend them!

    Athletico - physicaltherapy - Updated May 2026

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