Came in for P.T with alot of pain, now im doing so much better thanks to the doctors and the staff…read more I highly recommend this physical therapy facility.

Great PT facility, I cant ask for anything more when it comes to my health, Dr. Odisho and the…read morestaff are caring and a step above the rest!!

The staff are cordial and did a great job with my physical therapy. The problem is the people that…read morerun the front desk. I was aware that a "cancellation" fee could be applied if I missed an appointment and I indeed had to cancel an appointment. The reason was when I woke up the day of my session I had immense pain in my achilles heel to the point I could barely walk. I believe I had to have messed it up the night before walking on my small treadmill in my condo. It literally happened overnight. I called the Athletico in Skokie the morning of my session and explained why I couldn't make it in. She mentioned there could be a "cancellation" fee and when I pleaded that it be waived she said she didn't control that and thus I called their general billing number and they said the exact same thing. They didn't control the cancellation fee and that it would be generated at the actual location. When I attended my next session no mention was made that I was charged the cancellation fee and so i figured that they waived it. Now three weeks later as I have finished all my sessions I found out the Athletico in Skokie did indeed charge me the $40 cancellation fee. No one ever mentioned it, I didn't give them my credit card to keep on file but someone at the front desk must have taken it upon themself and sent billing a cancellation fee. Now, on top of this b.s they also over charged my co-pay $10.00 for eleven of the twelve sessions which amounted to $110 total in over charges with my co-pay. The same dirtbags in the front desk lied to me and said BILLING instructed them to charge $115 a visit and yet my insurance statement said my co-pay was $105.000. When my insurance company called Athletico billing they agreed it was supposed to be $105.00. These people that work the front desk at Athletico are complete scumbags! This review is my only way of getting justice for the b.s they pulled on me! Screw them!

Kristie stayed late for me. She was generous with her time and I appreciated that. She was also…read morevery straightforward in her recommendations for what to do to get better.

I had surgery on my ankle and took temporary residence at Alden for a month. The environment was…read morelike that of a hotel. They offer free valet service during the preferred visiting hours, ice cream and popcorn for patients and guests as well as two activity/visiting rooms which are very inviting. What really impressed me is that the staff always pitches in wherever is needed, no one acted as if, "that's not my job". The PT and OT staff was all that; Nisha, Karolyn, Tom aka "Supervisor", Yajaoli, Edward, Rhonda, Tess, and so many more. One could not as for better treatment, honestly!! The downfalls were the EXTREMELY uncomfortable beds and the TERRIBLE food! The food was the worst in any institution I've ever had, even in schools. It baffled me. But, it worked in my favor, I ate less, and too, some of my peeps brought me some food every so often. Shout out to the management TEAM at Alden Estates, Skokie. You deserve recognition and raises and I'm not saying that because you told me to! Lol jk Thanks for the excellent care!

All the pictures are very old. There's not a hair salon anymore. Very bad administration. This…read morefacility is mainly concerned about making money. They fill the patients with carbs and heavy starches to save money. Just awful. I saw mice regularly

Aime, Richelle, and Kay are my favorite humans. Physical therapy here is amazing. I take my mom…read morehere as well and she is well taken care of and is not an easy client. The ladies here are patient, and service oriented with a sense of humor, and poise. The knowledge base for exercise and range of clients is deep and wide. I hope the line is out the door for this place! Wish them nothing but the best!

I had such a great experience here at Skillz PT. All the workers were very helpful, kind, and…read moreattentive. I enjoyed coming here and highly recommend others to choose this location for their recovery.

Mete, Tracy and Maddie are a great team at this location. They explain everything clearly, from…read morebilling/insurance coverage, to the exercises and treatment recommendations. I have come here a number of times for various injuries. They have a number of different machines and treatment modalities. My husband has also been a patient here for back injuries. They are careful not to overdo or to let the patient overdo! Friendly and knowledgeable folks! Highly recommend.

Love the welcoming staff here! It doesn't feel as much as a chore to go to PT when I have Dr. Mett-…read moreincredible chiropractor, always kind! He really pays attention to my needs, especially when I would be experiencing pain/discomfort. Not to mention Tracy, who is there always helping me with my exercises and treatments with a smile on! With their help, I leave the office feeling comfortable knowing that my time is well spent there and progress shows.

Thank you to the women who runs this place and her fine staff they did a great job on my shoulderread more

Care ok. Problem is with accounting. Their accounting is either incompetent or crooked. Would…read morestrongly suggest you carefully check out.

This was my first experience with physical therapy of any kind. My intake was performed at ATI's…read moreNiles location, and all subsequent sessions were in Skokie. The good: - Professional, competent and thoughtful physical therapists; - Friendly and responsive management, both at this facility, and at Niles and their Bolingbrook corporate office; - Clean, well-appointed facilities. The not-so-good: - During my time at this facility I was treated by four different PTs. It wasn't until several weeks into my therapy that one PT identified themselves as my "primary," and from then on was consistently available to me. Prior to that the communication between my PTs was limited, even dysfunctional, with each PT assigning me their own at-home exercises seemingly unaware of, or misinformed regarding the exercises I was already performing. This was dispiriting, especially when I'd accrued over a dozen exercises I thought I was obliged to work through daily. - A personalized web portal called MedBridge was presented to me as a resource for my at-home exercises and progress. I liked MedBridge, I liked having my exercises available online, but I soon realized that not all of my PTs used it, and those that did appeared not know how to use it properly. In the end, MedBridge became frustratingly unreliable and I stayed with my paper printouts instead. - It wasn't unusual for my PTs to be attending to another client at the same time as me. Given what ATI was billing my insurance provider, consistent one-on-one would have been appreciated--and expected. (One PT confided that ATI was having trouble hiring PTs and that most of the PTs currently at the facility were independents.) - During my intake, the facility manager wanted to charge me a $10 fee payable immediately. I advised him that my insurance card says, "Please do not collect $ at time of service," but I was told the $10 fee was not a co-pay, rather it was "co-insurance." I subsequently learned that the fee was really a pre-pay that applied against the total bill. At their request I gave them my credit card so they could auto-debit $10 for each session. Problem was that after several weeks the debits mysteriously stopped, and ATI Skokie told me they had no record of my credit card despite my having provided it several weeks earlier. I gave them my credit card again, and several weeks later they "lost" it again. Thereafter I refused to provide my card, telling them to instead call ATI corporate and work it out with them. To ATI's credit, they never bothered me about the pre-pays again. - This last thing was explained to me by ATI corporate as a marketing error: after about six sessions I received an email from ATI congratulating me on my "great progress" and proclaiming that I was, "close to reaching my goal!" Neither was true. Again, ATI owned it as a mistake, but dispiriting nonetheless.

Michelle and the staff at ATI are fantastic! This is my second time with them and when I needed PT…read moreagain, they were my only choice. Michelle is kind and empathetic but she makes you work hard to heal. Scheduling is easy and they are very careful to keep clean and are very conscious of COVID precautions. I highly recommend them!

I've gone to Dr Lee intermittently after being referred by my brother. Dr Lee and his staff are…read moreprofessional and amazing at getting to the root of the problem. I have gone for lower back pain and each time I walk out of there, I feel better than I did and keep improving. They don't try to milk you by asking you to come continuously. They are also cautious about causation and sent me to get X-rays after explaining my recent history. I didn't even think about the fact that I could have a compression fracture in my spine but it makes sense to make sure. The office isn't fancy but they have all the tools and equipment to provide a great service. Reasonable prices too. I'm glad they are so close to home.

My wife and I have been getting chiropractic care from Dr. Lee for several years and are more than…read morepleased with his excellent work. I contracted sepsis which caused me severe lower back pain. Dr. Lee taught me exercises that I do every day to strengthen my back muscles and keep the pain at bay. I am extremely grateful for his advice, which allowed me to avoid surgery. His massage therapists and support staff are also great! Dr. Lee is a font of knowledge and I highly recommend him if you have any issues with your body. He really knows his stuff!

I called last minute for an appointment due to significant knee pain, without a referral. Received…read moreoutstanding service/treatment for over 90 minutes- stretches I never heard of, release, etc. I'd recommend her to anyone, and will definitely return if necessary. Super considerate and knowledgeable. Knee feels better after one visit.

I came to Jill for a hip that became painful after extensive speed-walking, and aggravated by yoga…read moreclasses. During the course of treatment, other benefits of John Barnes Myofascial Release (JB MFR) became apparent to me, relating to past traumas and healing emotional wounds they caused. My sessions have continued for the past 4 years and been incredibly helpful. I cannot divulge the very personal details of my work, but can say without hesitation that this treatment has changed my life. Jill is an expert P.T. and practitioner of JB MFR, one of the very few in Chicago. She is also a very kind and considerate person. I cannot recommend her highly enough.

We absolutely adore Ms. Kaylie Wynn! She is energetic, vibrant, enthusiastic, empathic and…read morecompassionate! I cannot recommend her services highly enough. She makes our family (in particular, our son) feel at ease with her dedication, abilities and skills and the education to back it up! Kaylie takes the time to listen and provides solutions, even accessing other resources and colleagues, when necessary. She develops a personalized treatment plan that addresses my son's specific goals and challenges. She is incredibly knowledgeable about her field and provides clear explanations every step of the way. Ms. Kaylie's encouragement and support is invaluable and we think of her as a member of our family. She truly cares for the well-being of her clients and wants them to succeed in life. I would not hesitate to recommend Ms. Kaylie to anyone in need of pediatric occupational therapy services!

Thalia is such a warm and caring therapist, thorough and such an expert. She's been helpful with…read moreaddressing everything in such a professional yet approachable way, she guidance for us at home, and she has made such a difference.