Could not recommend the place more. There is an overall tone of welcoming from the entire staff that's coupled with strong expertise and encouragement. Clearly the management emphasizes these things and it shows. I have been to the facility for several injuries over several years and they somehow recruit and promote good capable people consistently. My latest rehab was specific to a "golfers elbow" injury. I worked with Sam Cooper, their OT who was fantastic. Sam was professionally very talented and insightful, while a pleasure to be with in what was a lengthy but successful rehab. read more

Dr. Samantha Cooper is truly a dream! Over our 6 month time together, she adjusted my therapy to exactly what I needed to progress my mobility after a badly broken wrist. She took time, care and never made me feel rushed as she worked on me manually each session for 30-45 minutes. This attention and physicality of her work is something that truly sets Dr. Cooper apart from others in the field who would just focus on exercises that truly can't heal without everything else working. I will miss Dr. Cooper and she became part of my daily life and routine - her flexibility, her candor and her advice. read more

I have had three separate occasions to receive treatment at this location, each involving significant surgeries over the last 4 years. Each time, I have had an outstanding experience. Currently I am doing physical therapy with Kathleen, and she has been amazing. The entire staff there is wonderful, whether it be the front desk or the assistants who work with patients in their various exercises. The attention is individualized, so professional, and constantly changing to address the patient's progress. My current recovery is from a badly fractured ankle, and after two months I have gained so much improvement in my balance, strength and confidence, that I am doing things today that I did not think would be possible two months ago. I strongly recommend this location to anyone, no matter the injury or condition. read more

I have had a very good experience with Athletico Winnetka. I came in after a knee injury and have come a long way in 5 months. Everyone there is very nice to me and present during visits. I know that the PT I've had here has really helped me recover to almost normal. I have good insurance and have not had any billing problems. read more

I can't say enough about the wonderful professional care and advice I received from the team at Athletico on Green Bay Road in Winnetka. Each and every one of the team members I encountered showed a professional presence and a positive energy that made the sessions pleasant, friendly and effective. In particular, the PTs Sarah, Vanessa and Brian provided excellent care, but also the assistants Dutch, Ang and others made the exercise periods enjoyable and at the same time made sure the approach and technique were on point. But finally, the leader of this team Kathleen Christell, is one of the key reasons for the successful treatment I received. She gave top notch professional advice, expert hands on treatment - - including dry needling that made a huge difference - - insuring I had a comprehensive home exercise program and keeping me accountable in a friendly way. It was also apparent that she was an excellent people manager, providing a friendly and effective work environment and at the same time, motivating the team to be the best they can be. I will100% recommend this facility and Athletico team to anyone and everyone I encounter - - they are simply awesome!! read more

Inconsistent billing, shockingly high rates. Minimal benefit from therapy. $395 - 472 for an hour visit was billed to insurance. After insurance adjustment, co-pay exceed their walk-in, no-insurance cash cost. Therapists attend to 2 or more patients at a time, billing patient each full rate. Apparently that is their policy. Billing cycle is 15 minutes. And, surprise, your session barely went over the 15 minute billing mark. Did they tell you that, or make any attempt to keep it under 15 minutes. No. In the end, the therapy was less helpful than palates or yoga. Customer service phone rep was apathetic regards to the over-billing and partial attention from the therapist. Divisional management was worse, bordering defensive. Athletico is a rip-off and a scam. Read other comments, and you'll see it's true. read more

Came here after surgery for the past 2 months, 2x per week and it was great. Christina Branch is the best PT ever!!!!! Everyone is super nice and the facility always feels very covid-safe. If I have to do more PT in the future I'm definitely coming back here! read more

My experience is similar to the other negative reviews. Pros: clean and spacious. Cons: complete rip off. Thankfully i have good insurance that paid most of their insane bill (insane based on service provided or lack thereof) but just looking at these charges is nuts. Per VISIT they billed my insurance over $300! $300 PER APPT! And literally all the therapist did was push on my neck/back a bit (maybe 5 min?) and then stick me in a heat pack (which btw costs extra lol). After that they would go tell me to do an exercise which 1) had nothing to do w/the injury i was there for and 2) i could have done at home for free. No one even watched me doing these exercises to make sure i was doing them correctly. They also never even gave me things to be doing at home except for 1 exercise told to me the first time i went. Incidentally that 1 exercise has nothing to do w/the pain i was experiencing. Nothing after that. Out of the hour I wasted there each time, the therapist spent a minimal amount of time even interacting w/me. I realize these types of places are in it for the numbers so the therapist moves on to the next person soon after taking you and little time is actually spent with each client. But for what they are charging that business model is unfair to the patient (and frankly the insurance company too). To top it off, I'm not even slightly better than when i started but Athletico has managed to bill my insurance close to $2000... I'd have been better off going to a good masseuse for what i paid here- at least that would have produced results for the money spent. And not have been such a waste of time. read more

Pro: Clean and spacious. Con: felt completely ripped off. Why am I paying money to do excersise with a member of staff who isn't even giving me one on one attention. I can do these at home. 3 types of charging for one session. Too confusing and reception staff not at all forthcoming with an explanation. Better value to get an hours weekly massage with a good sports masseuse. read more

Pro: clean and good location Con: biggest waste of money ever!! My daughter came in for back pain. They massaged her back for 7 minutes and charged $77 for "manual therapy". Then they gave her some exercises she could do at home and they walked away from her. She kept trying to get their attention to ask if her form was okay and they acted annoyed. So for one hour they charged $160 + $158 + $77 = $395!! Save your time and money and go somewhere else. Also find a place that will give you one-on-one time. read more

My experience at the Winnetka Athletico facility has been incredible. After two surgeries, they have been an integral part of my recovery, and I would not be where I am without them. Kathleen was recommended to me by my surgeon, and she has been an invaluable resource as I navigate my way through my recovery. She is knowledgeable, patient, highly skilled, and truly my partner in helping me make my way back to full physical capacity. I would recommend this location and staff to anyone! read more

Went in not really expecting a lot. Wow, have gotten so much help for my Vertigo, dizziness and related problems. I am getting better, stronger. And the vertigo is going away. Thank you Athletico & in particular Physical Therapist Neil Shapiro. A life saver read more