We recently had to find a skilled nursing facility for my 65 year old dad who was suffering from…read morecirrhosis of the liver and a multitude of other issues. The search was terrifying...every single place had at least one horrible review. A family member who works at a law firm with lawyers who deal with nursing homes highly recommend this place. I can see why! Within 12 hours of being there my dad had a meeting with an occupational therapist and a few hours after that he had a session with a physical therapist named Daniel. He had my dad up, walking 10 to 15 ft with a walker...something he hadn't done in almost 2 weeks. We were very impressed. They were focused on getting him better. As with any situation, I would recommend asking as many questions as possible, double checking with them, and keeping up with ur loved one's progress, but after the first night I was confident that my dad was in the right place for his recovery. Unfortunately, my dad was only there for 1.5 days before his kidneys got so bad that he had to return to the hospital....all due to problems that we knew could end his life soon. He passed away a few days later. All in all, ManorCare West was highly recommended to us, and we would recommend it to anyone else in our situation.

i was a patient at Harmony and left at the end of March, 2025 after staff had tried to delay my…read moredischarge unnecessarily for 2 weeks. My care there was adequate but with confusion about diet and medication often from the nursing staff. My doctor verified multiple times that I was to have a diet increase as I had lost roughly 100lbs and was denied adequate food. I was denied physical therapy of any kind and told that my insurance did not approve it. I was left there to die.....but I did not. On March 6th I was notified that there would be an additional patient sharing my room. This patient was Derk Ball and was brought in with his sister. The staff installed a bed but I do not recall a phone nor call button and the room was not ready when Mr. Ball arrived. I overhead and was told that he was brought in from Palos Hospital having undergone a biopsy of his lower back and suffering from Pneumonia. There was a minimal amount of care done to ensure that he was made comfortable or had adequate oxygen. He was not receiving fluids or nutrition and after his sister left was basically ignored by all staff other than to check vitals. Several times I heard the nurses comment that he was removing his oxygen tube from his nose and had it in his mouth. Food was brought to him, it went untouched and his tray was removed. On Friday night I commented to the nurse that he had not had food all day and nothing to drink and offered her to give him my milk. To my knowledge he had not had any nourishment all day. On Saturday morning Mr. Ball was awake partially and had a male visitor and by Saturday afternoon and into the evening he seemed to be asleep. Food was brought but removed shortly thereafter and other than a bed check or to check for vitals, Mr. Ball was ignored throughout the rest of the day and evening. Late into that evening the attending nurse seemed rather unprofessional in making comments to the CNA about subject matter that I found to be offensive. This escalated to the point that when they were changing Mr. Ball she began to make comments about his genitals and very off-colored remarks directly at him. The CNA was laughing histerically which only encouraged her cruel behavior. She then commented that he was sucking on his oxygen tube and that it goes into his nose and not his mouth. Mr. Ball was not vocal and did not seem to be lucid. At this point I was able to get myself out of bed and into a wheelchair and after she left the room I went into the hallway and notified the nurse that he had not had anything to eat nor drink since he was there. Her response was vague and basically that if he doesn't eat they remove his tray. Sunday morning I was awake from most of the night and the nurse checking in that morning was told by me that again he had not had anything to eat. Our breakfast came and I told the nurse to give him my milk which she brought to his tray. Mr. Ball did not seem awake for the rest of the day. After lunch came and went I again told the nurse that he has not had anything to eat. Late into Sunday evening the attending CNA did a bed check and said hi to me and was very pleasant. She went over to check on Mr. Ball and left his side of the room after less than a minute. She said goodnight to me and left. Within about an hour the nurse coming onto her shift was doing her bed check and we exchanged a few words and she proceeded to Mr. Ball's side of the room. After only a few seconds she ran out of the room and I knew something was wrong. The scene of this became very frantic, very quickly with multiple alarms and multiple people entering the room. A cart with life saving equipment was wheeled into the room as staff attempted life-saving procedures. The CNA who had last checked on Mr. Ball prior to shift change was present but admitted several times that she did not know what to do. She said that she did not know how to perform chest compressions. I was in my bed and because of multiple people in the room I was unable to leave. I heard mention that paramedics were on the way and one of the nurses got me out of bed and ushered me down the all to the lunch room area. It was very cold so I stayed in the hallway. By this time some of the patients that were mobile came out of their rooms out of curiosity. The paramedics arrived and assisted in the life-saving measures of Mr. Ball. The head first responder kept asking who was in charge and what was happening. After life-saving measures for Mr. Ball failed this paramedic started to become loud and was yelling that nobody seemed to be in charge and that there were needles left on the window sill and he tried to put them in the sharps box and it was full. He demanded multiple times to know who was in charge and what was going on at this place. He blatantly stated that they were not removing the decedent and to call the medical examiner's office immediately. He left in utter disgust over what he had witnessed.

The facility is really clean, the staff is warm and welcoming…read more I would recommend my love ones to this facility. They will definitely take care of your family.

Very clean and kept facility. The staff work diligently together towards the better good of the…read morepatient. Everybody nice, friendly, and welcoming. Very nice facility to work at! Management very considerate and thoughtful of their employees!

This place is great. Appreciate the great physical therapy, but also very convenient. They have 3…read morelocations & really good hours & service.

From the owner: At Liberty Physical Therapy And Rehabilitation, we're putting our patients first from the time they…read morewalk in the door. Since 2000, our knowledgeable team of doctors have been tailoring a personalized plan to target your pain head-on. Through physical therapy, acupuncture, cupping, and diabetes treatments, we're helping you feel whole again. Because we truly care about our patients getting the help they need, we offer free transportation access to our staff 24 hours a day. So don't spend another day in discomfort, an active lifestyle is an appointment away.

Our experience here was actually really good. They are definitely understaffed, but the environment…read moreis far nicer than any other center that we had worked with, and what staff they do have really do care. I'll never forget the receptionist there, because when my loved one (fresh out of brain surgery) started screaming at me (some post-op psychosis) and I asked her, "How does anyone do this?" in tears, she replied "One day at a time." And that was really what I needed to hear in that moment. My loved one had complaints that they didn't have enough ice packs, that the packs they had weren't great, and other things of that nature, but I do think they are a tad underfunded and I don't hold that against them because the staff really does the absolute best that they can with the resources that they have. It's not the most engaging or exciting environment for long-term care, but it is peaceful and everyone is doing the best they can with the resources that they have. The residents were kept clean and comfortable, and while that seems like the bare minimum, it's more than I can say for the other facilities I have dealt with.

Through all the new owners & name changes it was always nice & clean. Now you can't even walk in…read morebefore the stench of urine hits you in the face. They are definitely short staffed and the lack of communication from the staff is infuriating. My relatives bathroom is nasty with an old stained toilet & seat. No hand soap in the dispenser(upon every visit). They didn't supply any hygiene products upon entering, it's been days. We had to bring our own after several visits & attempts of asking staff. They don't alway supply meals, we've had to request them multiple times. We also had to ask/remind them to provide PRESCRIPTION medications because they were only supplying over-the-counter meds & not the meds prescribed by Drs. So long story short if you have relatives in here, make sure you're checking in on them.

I recently was hospitalized with a leg infection and needed extended care. The hospital personnel…read moregave me the choice between Manor Care and a Renaissance Suites. Having had a not so good experience at a Renaissance with a relative, I decided to choose Manor Care for my post-hospital care. I am very glad I chose Manor Care as my experience there was very good. From the nurses to the Physical/Occupational Therapy Staff everyone was attentive to my needs. Quite honestly as I was there over Christmas, I thought the staffing would not be as attentive, but I was wrong. There was more than a skeleton staff there the whole weekend and everyone was more than happy to help out. Even the food at this location was excellent. Sure there were some drawbacks but the staff there made sure I was comfortable and they helped me get better while I was there just over a week. If I ever had the need for skilled nursing again or I knew someone else who needed it, I would not hesitate to recommend Manor Care as their service is excellent and am grateful that this place helped me on the road to recovery.

I was admitted here after having my gallbladder removed at Christ Hospital. The doctors wanted me…read moreto have therapy here so I would be able to climb the steps to my house. Once arrived, the staff was very responsive to me and my medical needs. I only had one instance with them; regarding response time to me pressing my call light... and them taking 45 minutes or more to answer. Administration did speak with me about the incident, to rectify the situation. After that, nothing else negative occurred for the duration of my stay. To ALL of the CNA'S, Therapists, Doctors, Administration, and Staff......... THANK YOU for taking such good care of me. P.S. to my therapists BRITTANY, ANDREA, HANNAH, JULIE, IRENE, and company. ... don't forget to watch Steve Harvey @ 2p.m. and JEOPARDY @ 3:30p.m. and THANKS for letting me watch them while I was there.

Do not place your loved one at Avantara. Residents are not allowed to convalesce peacefully. They…read moreare herded like cats in gathering spaces, such as the dining room or the activity room so they can be monitored by a minimal number of staff. Little effort is made to communicate with residents who are hearing-impaired or who have dementia. Insufficient time is given to these ailing residents to process information and to respond. Avantara doesn't grasp that many residents, especially those with dementia, need help with ordinary tasks. My loved one could not remember how to use a knife to cut up his food, and he could not remember to press an inconspicuous call button for help. He was not bathed at all during his 5-day stay. Renovation junk and clunky, unnecessary medical equipment was left in his room. My loved one returned home in worse condition than he had left.

If only there was a way to leave NO stars I would. This place is horrible the staff is…read moreunprofessional and lazy! They make it seem all roses and rainbows by showing you the first floor only. Until... your family is placed there on the second floor with mismatched furniture, no rails on the beds for the elderly to fall (yes, this happened multiple times). They leave your family sitting in their bodily fluids claiming they are short staffed while the staff has no problem gathering to talk in the hall with each other rather than their job caring for the people there. Both of my grandparents were here and I couldn't wait to get them out of there. If you care for your family DO NOT send them here find ANY other place that will not just take your money and mistreat your family. Do your research people! This place has changed names multiple times just search the address (I won't get into it here). My grandfather has dementia and the night staff tried asking him for cash up front after he was checked in, he fell out of his bed and his bandages were not changed as they should've been. He ended up being sent to a nearby hospital without notifying the family. This place is disappointing and should be shut down.

Had some issues with a hip and went to Rush PT. I liked the therapist well enough, and the…read moreevaluation visit went well. I thought the next visit went well, too, but the day after, I was in so much pain I couldn't sleep for three days. Added to that, my other hip and one knee were killing me. (The knee was so bad that I went back to the doctor and got a steroid shot. I don't think I should have had to do that.) I wound up cancelling my remaining appointments. The pain didn't go down for six weeks. I hate to say it, but I got a better exercise program from ChapGPT.

Five Stars is Not Enough!…read more The team at Rush Physical Therapy - 4710 W 95th St, Oak Lawn is truly something special. This isn't just a place where you go to get treatment it's a family of men and women whose hearts and passion shine through everything they do. Their goal isn't just to help you heal physically; it's to help you function better in everyday life and return to the things you love with strength and confidence. Every therapist here pushes you but in the right way. They never push you to the point where you dread coming back. Instead, they challenge you in ways that remind you of what you're capable of, and they encourage you every step of the way. They don't just treat the body, they uplift the spirit. From the moment you walk through the doors, you can feel the warmth. There's no attitude, no negativity just kindness, professionalism, and genuine care. The front desk welcomes you like family, and the therapists work together as a close-knit team (family) who clearly care for one another and for every patient who comes in. Today was my last day of therapy, and honestly, leaving felt bittersweet. I'm grateful for the progress I've made, but I'll miss the support, encouragement, and positive energy I felt every time I walked in. I've done plenty of reviews for restaurants and customer service before, but this review is different because this place has made a real impact on my health and my life. If you are in the Oak Lawn area and you need physical therapy whether it's recovering from an injury, surgery, or just needing extra help to get your body right come here. I promise you will not be disappointed. Unless you're someone who can't be pleased no matter what, you will feel the difference here. This is truly a home away from home for healing. With heartfelt gratitude, K. Brown

Called to get in for therapy because I live in the Midway area and I am a patient at Rush on…read moreHarrison. Apparently, being a patient at Rush means absolutely nothing and doesn't help to get in any sooner. There was over a month wait to get in for therapy. I ended up having to go to the location in LaGrange. Which actually turned out to be a nice thing because the people there are absolutely wonderful. Midway location might want to get a front desk receptionist who doesn't sound like she has a rotten attitude and doesn't want to be at that job. That's really why I didn't want to come there as well. Who wants to be greeted by a person who sounds like she doesn't want to be there. So glad I didn't go to this place.

I am a first time physical therapy patient and had no idea what to expect. I went to one other…read morelocation before I found Nova Care and it was not only more convenient, but the staff seemed more in tune with my needs. Bozena and Jenna are top notch and knew exactly what I needed for my particular injury. Diane was also helpful with scheduling and they all made my expierence worthwhile. I would recommend to anyone in need of physical therapy.

I contacted Avantara Evergreen Park to ask about care for my parent, and the staff was incredibly…read morekind and informative. They took the time to answer all my questions and made me feel at ease about the entire process. Very professional and welcoming facility!

By Law they are suppose to check on the patient every two hours. This did not happen while I was…read morethere, I was there every other day and my sibling was there when I wasn't and she experienced the same issues.

I go here every time I have a chance or need an alignment. I recommended this place to a couple of…read morepeople who also like it.

Dr. Larry Woss is a great chiropractor. He asks the right questions and then explains why something…read morehurts or is out of place and exactly what he's doing to fix it. He takes the time to know every patient and is fully invested in their recovery or maintenance. Bernice and Don that run the appointment and billing aspects of the business are top rate as well.