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    Aperion Care International

    2.8 (12 reviews)
    Open Open 24 hours
    Updated 1 month ago

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    Schwab Rehabilitation Hospital - My visitors pass

    Schwab Rehabilitation Hospital

    2.8(14 reviews)
    3.9 miLawndale

    Review for Schwab Rehabilitation Inpatient Center - 1401 S California, Chicago…read more My mother was transferred to Schwab Rehabilitation Center from Christ Hospital today, and I'd like to share my initial experience. Before the transfer, a woman named Lauren had been in contact with me regarding the process. She was incredibly kind, professional, and reassuring. She made me feel that my mom would be in good hands, and I truly appreciated her communication. On the day of the transfer, the EMTs who transported my mom were also very professional and pleasant. When I arrived at Schwab, I was unsure where to park. I pressed the call button at the lot entrance and spoke to a woman with an unprofessional tone. I explained the situation, she asked for a name, and then simply lifted the gate without any further instruction. It wasn't a great first impression. Once inside the building, several staff in scrubs walked by me without acknowledging or offering help. I stood around unsure of where to go until I found a security guard who gave some guidance, though she directed me around the building to a different entrance. That's when I encountered the same woman from the parking lot again -- same unwelcoming tone and attitude. Eventually, I found my mom's room on the third floor. The nurses there were kind and began handling her intake. However, my experience quickly turned unpleasant when a male nurse entered the room. Without greeting us, he pointed at my son and harshly asked, "HOW OLD IS HE?" I was taken aback and asked him to repeat himself. When I told him my son was 10, he abruptly said, "He can't be here, he has to go sit in the lobby." I responded that he wouldn't be sitting alone. He replied rudely, "Nah, you gonna have to sit with him," to which I said that I wouldn't be doing that either and that I'd leave once I finished what I came to do. He then turned to the other nurses and asked, again in a harsh tone, "What do you need from her?" The nurse replied they were reviewing my mom's personal belongings. The male nurse said he was going to "check the age range," then walked out. I asked the other nurses who he was, and they told me his name is Baxter and he's the charge nurse. After I left, I called Lauren and reported his behavior. She was once again kind, understanding, and professional. I really hope my mom's care team is more like Lauren and less like the individuals I encountered today -- particularly Nurse Baxter.

    I've stayed at other rehabilitation centers before. Schwab is the best rehabilitation hospital and…read morethe best experience of the three I've been to. Beginning with the staff, the nurses are extraordinary, compassionate, and empathetic. There was nothing too big or too small that they wouldn't do. Nurses Tony, Sheila, Erica, Shaniqua, and Emma went above and beyond. I felt like they treated me as one of their own children they were so loving. CNAs Lidia and Loni were amazing along with Anahi , Anne , and Monique. The doctors were amazing and very thorough, and I spoke with my doctor face to face every day. Dr. Michelle Gittler was always concerned with my feelings, progress, results, and overall health. She was compassionate and loving with her care. I felt like she was one of the best doctors I've ever experienced. When it comes to therapy, I could not have had a better team with Fiona and Leanna. They were loving, compassionate, the most amazing therapists I have ever worked with. When I arrived I could not use my limbs, and I left in 10 days putting on my clothes, taking a shower, using the restroom and walking with a walker on my own. I could not have made it this far without this team.

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    Symphony of Bronzeville

    Symphony of Bronzeville

    1.6(7 reviews)
    3.6 miBronzeville, Douglas

    This place is extremely dirty and nasty inside!!! IT took me…read more1&1/2 hour wait and had to call the front desk 5 times tonight just to get someone finally came to my room to get me a cup of rice only since the caller was not working at all??!!! Some CNAs are just lazy and not professionally trained well that when I need them to come and clean my poops bucket, they did not want to rinse the poops bucket, instead they just empty it by dumping the poops into the toilet bowl without at least rinse the dirty and smelly bucket first, and the black female CNAs just put a plastic bag as a liner over the bucket???!!! Very disgusting and unsanitized behavior and unprofessional with an attitude when you ask her to do the right way of cleaning the bucket, she gave me the excuse of saying she is not a maid??!! I was so shocked, trust me even if I need a maid that I wouldn't even consider her as an candidate!!! Oh. NO, NEVER!!!! The food here is very disgusting and nasty most of the times!!! I have to get ordered food from outside, from restaurants or from home!!! I would took them an hour to come to response to you calls to clean my poops bucket!!! They just acted like ghost fading away for a long time and came back with excuses of they were changing shifts that kinds of nonsense all the times!!!

    Hi I called and asked Tasha what are the requirements to be admitted she didn't know what they are,…read morethen she left me holding on for so long I hung up and called back then she hung up on me after explaining that the person who could explain it better wasn't there that's when she said hold on and hung up on me her demeanor was not demure she needs to be reprimanded I will not refer my love one to this facility with Tasha front desk clerk giving a rude + bad attitude at least have some Info for the person or people on the end of the phone go above and beyond to help cusummers thank you

    Aperion Care International - rehabilitation_center - Updated May 2026

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