There were a few issues when my husband got there. All were resolved and the care, rehabilitation…read moreand food were all great.

The night shift needs training, knowledge & compassion. Throwing a patient's call button out of…read morereach in anger is a VIOLATION! When a nurse is asked what medication they're distributing, the answer I DON'T KNOW is unacceptable. Refusing to provide prescribed pain medication makes one wonder what the night shift is actually doing with the meds. The furniture looks like it was taken fresh out of the garbage dump. One chair appears to be from the 1800s & is so disgusting, no one will sit on it. The dead bug in the dresser drawer is merely the cherry on top! If you are looking for a great place to die, you have found it!!!

Ok, this place is the best. No other way to put it. THE BEST. If you have to have physical rehab…read moredone, why not get the best and come here. Sure there are others around, but come on, no need to go anywhere else but here. Why you may ask? Simple. Service. They have to have the best therapists hands done. All of them are very knowledgeable, friendly and professional. They work with you and will try hard to accommodate any schedule. I have been going here since August of 2012 for a torn rotator cuff and again after surgery for same rotator cuff. Twice a week every week and I look forward to it every time. Why? Because of the service. The people that work there are not only great therapists, but great people in general. From the moment you walk in and are greeted in a very friendly manner to the time you are with the therapist, you couldn't feel more at home and welcome. Everyone who comes in, does so with a smile and they all leave with a smile. Easy to get to, easy to schedule to your needs and friendly and professional, go here for all your rehab needs. Trust me, you will not be sorry. (Sore maybe. But that is to be expected! Right?)

At the end of the day, the most important criteria is did they get the job done and improve the…read morehealth of my grandmother, of which the answer is Yes! They helped my grandma immensely after her light stroke and subsequent partial paralysis of her left leg. Can they make some improvements? As with any product, company, service, or people in general, of course, there's room for improvement. Communication by the nurse's desk was about average. They often seemed too stressed and that hindered the value of the communication. One side of me feels I get they're stressed, the job has to be very stressful at times, and I appreciate what they do! Then again, I'm freaking stressed!!! This is my loved one who's just been hurt and who knows when it'll all be over for them. There are horror stories about old people in care facilities that was a fear of mine, too. I personally spent hours and hours of my time taking care of my grandma, visiting her, advocating, talking to nurses, doctors, facility workers, tons of phone calls. So, being unstressed with the family during the very limited amount of times that you're communicating with us will only help the situation. We all choose our jobs, after all! I would get the calls from nurses and aids (that I made100% clear that I wanted) concerning my grandma's health. Falls, for example. I'll never know if they called every time, but they did call several times to let me know, so I appreciate that. And I feel it's warranted to believe that they did call each time. As far as medications, not as much cooperation/clarity. I adamantly expressed keeping me involved in her meds, including talking to the nurse's supervisor. And for all of you family members reading this if there's one thing I highly express to you it is: keep on top of your loved one's medications!!! Yea, I don't know all about drugs or meds, either. But, there's no excuse anymore with the advent of the internet! Look that stuff up! Ask friends! Post on social! You'll be surprised how many people you know in your network that same some job or affiliation in the medical world and can help shed light. Some meds are necessary, I have no problem with that. But, factually, especially in this country it seems, many are too strong or not necessary at all. If she seems sad, like I get sometimes, too, I didn't want her drugged up and shut up. Sine all this, my grandma is now gone, and I cried several times since that, too! I don't think I need to run and get an anti-psychotic depressant. Just use common sense and your gut when it comes to this stuff. The answers to life aren't in some pill sold by big pharma. Up to you if you want to advocate for your family member. I did and I am so very glad that I made that choice. I also really liked the younger male therapist. He really tried hard and went longer than his colleagues wanted to -- so appreciate that. This was some time back now since my granny was there, so I don't even know if he's still there. The grounds are nice, but I wish there was sidewalk and more access area so you could go further pushing in a wheelchair. Maybe they did that purposefully, don't know! All I could do was go in small circles. Which, honestly probably seemed bigger to my grams than to me. Overall I think she did get good care here. But, I can't say enough... call, check in on them, ask questions, ask about the drugs they are getting whether here or anywhere else!

My mom has required rehabilitation services six times. The first two times were horrific. Then we…read morefound Maple Ridge. I wasn't sure when I first entered the building but that soon changed. As with anywhere there are a few bad apples in the bunch but for the most part their staff is amazing and love what they do. The ladies on unit 1 are hands down my favorites and they always want my mom on their unit. I hope we never need their services again but if we do we will be going back to Maple Ridge. PS the only bad part is the food. I'd like to see it improved.

professional friendly service and care top notch on site…read moremanagement team Clean and well organized

Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

My mom and dad moved to Manor Pointe/Meadowmere in the Independenr Living apartments 3 years ago…read moreand it is the best decision they ever made! It is care free living, I dont have to worry about my dad shoveling or any yard work. I also love that they play card games they have a happy hour. Also, my mom can hop on the Meadowmere bus to go shopping and not have to worry about my dad taking me. I can also walk on the grounds with my parents (mom)and get exercise. I can tell that it feels a weight has been lifted when I see my parents now, they are much happier and healthier.

So happy to find Meadowmere Oak Creek. From my initial tour with Sam, who was fantastic, to my mom…read moremoving in. Mom is happier than she has been in years! She never wanted to go into a nursing facility but now is glad she's there! The staff are kind and caring along with activities to keep them young! I'd recommend Meadowmere Oak Creek to everyone!

Small place. The physical therapists are friendly and helpful and thoroughly explain therapies and…read moreexercises that they want you to perform. 33/2014

Awful--I wish I could give zero stars. Many incidents occurred here that, in hindsight, I wish we…read morehad reported to the state. Admin, on the whole, was bloated, incompetent, apathetic, and ineffectual. They were more interested in marketing the facility than improving resident care. If you truly care about the wellbeing of your loved one do not place them in any area of Clement Manor's campus. All of the other negative reviews are completely accurate and echo my own long-term personal experience with this facility.

Clement Manor offers very caring, loving, and friendly staff. The therapy offered is top notch and…read morecommitted to offer a variety of creative therapy methods to attain goals set by staff, clients, and their families. My father is doing things that he has not done in years and will go home soon!

Therapist was great. RN's and CNS's for the most part professional. Lacks a phlebotomist for their…read morelab.

The therapists were great. I had total knee replacement for each knee. Each time I went to this…read morehospital both times. Both times the therapists were great. They helped me reach my goals and was able to walk out without a walker or cane. The only problems I had was the food was terrible and not being able to having any control of your own preexisting health care needs. The doctors only have basic knowledge and handling of health care needs of preexisting conditions

Franklin Rehab has the most professional, knowledgeable, and conscientious rehabilitation team I…read morehave ever met in SE Wisconsin. Regardless of the therapist he or she moved me (and others) from identifying the problem to moving to solving the problem through a combination of therapy, education, and exercise needed to keep the issue at bay. The staff at Franklin Rehab greets you as a person in need and moves you to a level of independence through an individually designed program leading to both physical and mental improvement and confidence. Moreover, if a twinge, a pull, or pain returns they meet with you and assist you in getting back on track. I have and continue to recommend Franklin Rehab for the services they have kindly and consistently provided me during my times of need. Thank you.

From the owner: At Franklin Rehabilitation Physical Therapy We provide…read morespecialized rehabilitation services in an independently owned clinic for people suffering from a variety of conditions including, but not limited to: Back and neck conditions, Sports and work related injuries, Neurological disorders and general orthopedic problems.