Don't go to Athletico facilities, their charges are ridiculous, and I have decent insurance!! I've done therapy before at another facility, and 6 months of it, 3 times a week for 2 hours totaled was at least 10 times less than it would have been continuing here.
After finding out there were 2 charges adding up over $400 for one visit (which I will still have to pay $200 out of pocket for), I contacted them. Maggie, their billing person, first told me the one charge was for the therapist, the second for the facility (the highest cost). After sending the letter she requested disputing the charges of the facility, which she sent to management, she comes back saying it is a therapist charge for the evaluation and a unit of exercise charge, for every 15 minutes. It would have been nice to have clear information to begin with (and she acted like insurance had given me the information about the facility charge when it came from her upon first going over charges).
Not only was their calculation of time doing exercises wrong (a good 35 minutes was the therapist gingerly looking at my injury and typing into her computer, maybe 20 minutes of exercises), but their exercises consisted of me moving my foot up and down against a wall in various formats for my foot injury, and her talking with her colleagues while she had a timer to do the work. I used none of their equipment, I was not given an exercise sheet to take home, no stretching equipment, basically I could have just easily done them at my home from a sheet of paper.
I was also told when going in this was the initial evaluation, which the beginning exercises would be a part of, not a second high cost for a longer time frame than I even did them for. At my other therapy they did things such as cortisone therapy, used ultrasound machines, the therapists stretching out the injury, exercises machines targeted at the injury and gave me lots of stretching equipment and braces to use at home (many of these done in the initial visit of 2 hours). Their charges were normal, Athletico's are trumped up.
This was just one visit, I can't imagine going there for routine therapy. Beware you will pay a substantial amount for little result!! read more