This gym is wonderful and has lots of great equipment to work out. They have tanning beds that…read moreactually work, and they have a massage table that are wonderful. They have lots of cardio machines, and the place is always clean. They have a very friendly staff that makes sure the clients are taken care of. They even offer classes which is exciting. They have personal trainers. I worked out at a gym that didn't care about their equipment, and didn't repair it when it broke. Not this gym. This gym cares about the equipment and making sure things are ran correctly. They have a great gym manager that is very friendly to others. This gym motivates me to want to push myself harder because the people are in excellent shape here.

Terrible management, they handle things horribly and are so rude, you cannot get in touch with them…read moreand when you finally do it's short responses that do not resolve your issue whatsoever. You always get the runaround ("so and so will call you back later") but they never do, you will also get told a million things by different people and never get a straight answer from anyone. Go to planet fitness instead.

It would be a great gym for me to join but I must be the only person in Cumberland County who has…read moreno insurance covering Silver Sneakers. I now have to decide if I want to pay monthly

After trying PF and barely using it do to the classes never being at a good time for me, my friend…read moresuggested i give her gym a try. BRIKHOUSE offers classes i can do every day ( but of course im not THAT dedicated), before work with other seniors. There are various levels offered from chair mobility, to the strength traing class i attend. Never thought i would be weight lifting, swinging a kettlebell, or pushing a steel sled at this point of my life. Machines in 2 buildings, a womens strength class as well as the mixed one, plus you have the option of joining ZUMBA or Yoga classes. I totally recommend checking this gym out.

I filled out an online form about starting a program with them AND I called and spoke to someone…read more No one ever got back to me regarding the form I filled out and someone did text me back after I called but they asked when I could come in and I told them and they never responded back. Guess they don't really care if they make new customers. So I am going to another trainer who contacted me right away and seemed interested in getting me in. Update - this was due to an employee who was transitioning out of the company. I have since gone to the gym and it was a GREAT experience. Kyle is so nice and so helpful and really cares about his clients. The bad review I gave triggered him to call me and turn things around which he did with flying colors. I signed up and am starting on Monday! SO excited!

Hands down the BEST fitness studio in Chattanooga. Sometimes it can be so hard to find classes that…read morefit your schedule or an instructor you like. I've gone to classes at tons of random times/days and have had so many different instructors yet every single one has 1) kicked my butt and 2) made class fly by because it's been so fun. The instructors are really welcoming too. Some gyms in town can be intimidating, but these people know their stuff but aren't pretentious about it. Truly wouldn't know what to do without that KHF team.

Best gym around. No matter your age they have something to offer. The indoor track is really…read morehelpful too as someone who hates treadmills. The child care was a big thing for me. The workers do a great job with the kids and calmed my nerves when I first started going to the gym as my daughter had never been in daycare or with anyone but me. The protein shake bar is also a favorite of ours!

Came here after doing the CrossFit for 18 months…read more Huge property. Lots of options. Group classes. Everyone is super nice, from the clients to the staff to the maintenance lead to the owner. Thank you, Paige, for welcoming my wife and I so well!!!

THIS BUSINESS WILL STEAL YOUR MONEY! I am in a transition phase with my work and living situation…read more I have been coming on the weekends with my friend. The facility is basic, no tanning beds, Sauna is extra and it's a 'retired person's schedule for classes', no classes after 5pm. I wanted a two day pass and was told that wasn't possible because of their computers so I bought a three day pass for $25. However, that Saturday, Sunday and Monday I had to take care of the same friend that I was going to the gym with - he hurt his back and could literally not walk or drive so I played nursemaid gladly. When I approached the front desk person she said that she would work with me since I had extenuating circumstances. I came back a day later to find my code didn't work. When I spoke to her again, she said, "I can't help you unless you buy a membership for $150 for a membership. I want to add I am currently unemployed so that $25 could have been a $1000 to me, but I really really wanted to work out. This gym IS NOT WORTH IT. The door system is down so much, it shouldn't be listed as a 24/7 gym. My friend has had at least two instances on the weekends that the door system is down and there is no contact phone number to get help. If the owner is such a 'standup' person, she needs to rethink her business model or get new employees that can take care of people. I've been to boutique gyms before and NOTHING about this gym warrants their attitude towards the customers and the actual equipment at the gym. AND the last time I was there in the evening, a member brought out a boom box the size of Manhattan and blasted the gym with ear shattering, wall shaking music such that I couldn't even hear my own music in my AirPods IN MY EARS!!!f My advice for this place - STAY AWAY, STAY AWAY, STAY AWAY!!!! THEIVES!!!!

Let me start off by saying the owner, Londa is very involved in her business. It's hard in today's…read morefast paced fitness industry for an owner to actually care, and she does. Usually you have to go through a manager of a manager of a manager if you have complaints or questions and with this gym, you can go directly to her. The gym has what looks like brand new machines and the pads aren't worn on anything which is a plus, and the free weights go up to 150lbs, I think, it could be higher (but who's lifting that much?). I like the fact they sell t-shirts and it's located in the heart of downtown which is great because after working out, you can grab a bite to eat at a local restaurant. I also like the fact there is so many cameras because you can never be too safe in terms of security. There's an aerobics room and a Crossfit room which is pretty cool and the gym is lined with mirrors which is great so you can work on your form and see where your faults are when lifting.

Avoid buying from Echelon at all costs!…read more 7 months and 3 different ellipticals, none that have ever worked. And they are still selling them! Buyer beware! We purchased an Elliptical in October 2023 along with the delivery & set up. That machine never worked. Dozens of calls and emails later as well as troubleshooting with their IT for a few hours, and they had the defective machine picked up, replaced and set-up with a 2nd machine. The 2nd machine didn't work either. Dozens of emails and numerous phone calls later and they have the 2nd defective machine removed, and replaced and set up with a 3rd machine. The 3rd machine does not work either. Dozens of emails, several phone calls and another marathon troubleshooting session with their IT, and still no working machine. I filed formal complaints with the FTC and the NV Attorney General, which I let Echelon know that I did yesterday. Now, today, they are finally taking me seriously after several dozen hours of back and forth with them and the delivery/set-up company over the past 7 months. They finally stated the elliptical machines do not work and there is no fix. They said the only option at this time is a refund and returning the 3rd defective machine. Yet, they are still selling the elliptical 8S on their website as well as at least 11 other websites that I found. This is fraud at its finest people. They continue to knowingly sell ellipticals that do not work! DO NOT BUY ANYTHING FROM THEM!

Echelon has the worst customer service ever. Actually they do not have any customer service. You…read morecan never reach anybody you can never get anyone repaired yet. They sent me an invoice for two years worth of service and I have been trying to reach someone and get equipment repaired for two years so the equipment hasn't worked in over two years, but I receive an invoice for two years. So I tried to reach out to anyone in the company about the invoice and once again I can never reach anyone and if you find a phone number, you can call you will sit on hold for hours.