1st time in this dealership, needed to have head gaskets replaced…read more My advisor, Kimberly, was very professional & pleasant. My car was done on time & even under budget! AND, they came & picked me up

Absolutely the worst vehicle buying experience I've ever had. I spent thousands of dollars on what…read morewas supposed to be a quality 2018 GMC Sierra Denali, and within 45 miles!!!of leaving the dealership, the transmission started shuddering and shifting violently. This wasn't a minor issue--it was a major mechanical problem from day one. I took the truck to a Chevrolet dealership, and their transmission technician recommended replacing the transmission or, at the very least, the valve body. No one will ever convince me that a transmission develops catastrophic problems just a few hours after being sold. In my opinion, this truck should never have been put on the lot in the condition it was in. The dealership hid behind an "as-is" sale instead of standing behind the vehicle they sold. Just because something is sold as-is doesn't make it right to sell a vehicle with what appears to be serious pre-existing problems. Save yourself the headache, the stress, and the thousands of dollars in repair bills. Take your business somewhere that values honesty and integrity, because my experience with this dealership left me feeling completely ripped off. I wouldn't trust them with another dollar of my money, and I'll make sure everyone I know hears about my experience before they consider buying a vehicle there.

Wouldnt deal with anothet dealership. Great service when buying my truck. Same great service if I…read moreneed an oil change or any other wprk done.

Took my Jeep Compass to L & M Motors. The mechanics are supposed to be certified. I had…read moretransmission fluid going into my coolant resovoir. At the time, I had no idea how they would repair it as I knew nothing about cars. I was at the mercy of the mechanics and had no other choice but to trust them. What an expensive mistake that turned out to be. They had the car for 2 weeks and called me to pick it up. I went and paid $1917.74. That would also include two batteries. The main battery and the start stop battery. I'm not sure what it's called. I had never had any trouble with my main battery but bought a new one anyway. They said they replaced the transmission fluid cooler and flushed the lines. They put a new resovoir in stating that the tranmission fluid would seep into the plastic, which the resovoir is made of. They replaced the transmission fluid with 6 quarts of transmission fluid. After getting an alignment and new tires not from there, though, as they don't do alignments and the tire guy was in the hospital. Within a few hours of driving the car ,it started doing the same thing. I looked in my coolant resovoir, and sure enough,it was full of transmission fluid. I so happened to be close to them, so I took it back in, and they said they would flush the lines more. This is about the time I started researching everything and anything I could read about why transmission fluid was leaking into my coolant. This is a little of what I found. 1)Your radiator is leaking internally, leaking transmission fluid from the transmission fluid cooler into the radiator where the coolant is.You can't fix it, just get the radiator replaced and then flush the coolant.Your radiator is leaking internally, leaking transmission fluid from the transmission fluid cooler into the radiator where the coolant is. 2) If you are getting transmission fluid in your coolant, you are getting coolant into your transmission. You will need to replace the radiator and flush your cooling and transmission systems to remove the contaminants from both systems. You can't fix it. Just get the radiator replaced and then flush the coolant. 3)All of the answers are correct. You have transmission oil from the radiator leaking into the cooling system. It is also correct that the best fix is to replace the radiator. It is necessary to flush the residual oil out of the cooling system. An oil film on the engine block metal will reduce heat transfer. After installing the radiator, the cooling system should be flushed." I could post for several days of the same comments and answers about how to repair transmission fluid getting into the coolant resovoir. I got the answers in a few different places. Now, back to the story....two weeks later, they called and said my car was ready. I went down to pick it up. They didn't charge me to flush the lines as it was complimentary. How nice. I decided to pop the hood and look at my resovoir before leaving. Guess what? Transmission fluid all in my resovoir. I told him , the guy behind the desk, and he kept saying it would be ok. With all I had read, I knew it was not ok. It would rust parts of the engine, and transmission fluid will eat up so to speak the plastic tubing and the seals. This can lead to permanent damage to the car. I finally told him it was not ok and asked him why they didn't repair my car it the first time. He informed me he was trying to save us money. I informed him I wasn't there to save money. I was there to get my car repaired. He said to leave it there, so I did. For three weeks. I I finally called to check on it, and a mechanic told me the mechanic that was working on it was getting a parts list made up. Three weeks to make a parts list! Shortly after sending an email, they called and said the new repair would be $3700.00. I had my car towed home. Will have it towed to another auto repair shop. The cost of a transmission cooler and a resovoir, which, by the way, supposeedly came brand new and came with a resovoir cap they charged me $21.95 for one. My email mentioned this, but I have got no response as of yet. I was told to call the owner when I was given the $3700.00 quote by the receptionist. When I asked her about the $1917.74, I had already paid minus the two batteries, which left me paying $1533.00 The cover to the motor is nowhere to be found. I'll call them and ask where it might be. I'll leave some pics below. Go to L & M Motors if you wish, but don't say I haven't warned you!

Rafael L. Is a craftsman. He is thorough and precise. Check out his pics and videos on socials…read more There's one where it's a reflection of him in the black paint of the car he just finished. Amazing! His pricing is fair and his communication is excellent. Any minor change in the plan, he called and invited me to come consult and review options. He actually recommended a much more affordable change halfway through a repair on my wife's classic car! I trust him and he is rightfully proud of his work, his shop, and his integrity. He's very patient with questions and willing to teach a little along the way. His work speaks for itself, but the process is important too, isn't it? I always appreciate a relationship-based approach like his.