This car dealer is super nice and is willing to work with you to get you the auto you wantread more

LONG POST - READ BEFORE BUYING!!!!…read more 1 STAR -- BE VERY CAREFUL BUYING HERE My wife purchased a 2017 Ford F-150 from Jacintos Auto Sales, and just three days after purchasing the truck, it began having serious problems. I immediately reached out to Sergio, the owner of Jacintos Auto Sales, and his brother David. I was initially told they would make it right, put the truck in a shop, and have it looked at. Before leaving for vacation, we took the truck to Ford to get a diagnostic and determine whether the repairs would be covered through the warranty associated with our financing. On the second or third day of our vacation, Ford contacted me and advised that the truck needed major repairs totaling just under $11,000. The good news was that the warranty would cover everything except approximately $2,800 of the repairs. The problem is that after spending $20,000 on this truck, we don't just have another $2,800 sitting around to put into a vehicle that started having major problems within days of purchasing it. I immediately contacted Sergio to see what he was going to do to help resolve the situation. Instead of addressing the problem, my calls and texts were ignored. I went to the location where his office is located multiple times trying to speak with him, but was repeatedly told he was "gone." What makes this situation even more concerning is that I personally witnessed the check-engine light being cleared while I was there. Because of the circumstances surrounding the sale and the condition of the truck after they claimed it was the best vehicle on the lot, I have since contacted an attorney who is willing to pursue the matter legally. Ford has informed us that the truck needs extensive repairs, including the entire timing system, an oil pan, a complete system flush, a tune-up, and repairs for a major oil leak, among other issues. The estimated repairs are nearly $11,000. After approximately 15 days of trying to get Sergio to simply stand behind the vehicle and help make this right, I finally received a response. Rather than working toward a solution, I was cursed at and called a "prick" and an "asshole." When I asked how he would feel if he purchased a vehicle and it broke down shortly afterward, his response was essentially that he had purchased a $200,000 vehicle that broke down and he didn't go "bitching to the car lot about it." and he hung up on me. That response says a lot about how this situation was handled. I understand that used vehicles can have problems, but when a vehicle develops major issues only three days after purchase, and the dealership initially says they will help but then stops responding, that is extremely disappointing. We didn't spend $20,000 expecting to immediately have to come up with another $2,800 for major repairs shortly after buying the truck. We expected the dealership to at least stand behind what they sold us and work with us to find a reasonable solution. My experience with Jacintos Auto Sales has been absolutely horrible. I would strongly encourage anyone considering purchasing a vehicle from this dealership to have the vehicle independently inspected by a qualified mechanic and get everything in writing before handing over your money. Based on my personal experience, I would not recommend Jacintos Auto Sales and will never purchase another vehicle from them.

He's worked on the family's Toyota Prius V (incl. replacing wheel bearing), Acura MDX and Chevy…read moreTahoe. Very knowledgeable, efficient, answers phone, very reasonable prices, honest and show integrity. I know quite a bit about cars but often don't have the time to do the work myself. Never did an upsell; hasn't steered me wrong; doesn't claim to know more than he does. My go-to guy in the Vonore, Loudon, Madisonville area. Can't beat trustworthy combined with good value.

I have used them twice. First time for an oil change air filter change and second time for a tire…read morerotation. Both times very quick service and reasonable prices.

In my infinite wisdom, with my cousin's help, we completed a brake and rotor replacement on my 2019…read moreChevrolet Silverado Custom Sunday evening. I started the truck and there were brake warning lights all over. We did some YouTube research and tried all the methods. The first thing in each video was, if you do a brake service on these trucks, you have to put the truck in service mode. We did not...So, the method to correct this we found was to remove the battery terminals (both) for a minimum 30 mins. Reinstall, drive for (i did 35mi back to my camp site), truck in limp mode (43mi per hr). Called Joe's shop at 8:15a. The lady that I spoke to was very nice and very understanding of my situation. She called back and said Joe said to bring it and he will fix it. I went to my truck to go, started it and everything was clear. Drove to the shop to test. Worked perfectly, like they were when it was new. I thanked the nice woman in the office and praised her for he communication skills. I would recommend this shop to anyone in this area that needs automotive service or, like in my case, and emergency repair if needed. Honesty goes a long way with me and I appreciated their honesty.

Had this location do a quick review of my car after I thought I was having cv joint issues while…read moretraveling to Chattanooga. They came highly recommended and I support that. Checked my car, found a flap lose on underneath that was causing sound similar to cv joint going bad. Honest folk. Could have told me it was the more expensive repair and how would I know? Thanks Joe and Diana!!

Ray's Body Shop does quality work, as one can tell from just the parking lot. (i.e., usually FULL)…read more There's a waiting line for service and they're always BUSY‼ Deer hit the front valence on a Jeep Cherokee and while it didn't look that bad from casually looking at it, beneath the skin of the vehicle lay a myriad of issues that they identified and successfully rectified. That was over a year ago now and the car has continued to perform great. Well pleased with their service. Highly Recommended.

Do not go there, these people will rip you off just like they did to me. Beginning from parts they…read morecharge more per used parts then brand new dealer prices. I pre paid them for parts 2 weeks before Christmas then In the middle January they tell me " prices went up and if you want your car fixed you got to pay", then I ask why you did not bought parts when I give you money for it, thier respond was" you want you car fixed or not". 2 weeks ago received call - car is ready bring $4875 cash since we do not accepting personal or cashiers checks any longer. Got there with money and ask to see car before I'll pay you cash and of course, speaker and mirror they replaced did not work, drove car on the road around the block was all God accept above I mentioned. They agreed to fix it and day ago they call me car is ready. Got there again speaker fixed, replaced mirror work but now right mirror don't work. Then I ask to drive again and sure enough after 100' all controll lights lids up, staring wheel helf turn to drive straight, I turn around and I asked what happened 2 weeks ago car was good when I drove it. Thier respond was nothing and if you want us to fix you need to pay. I called towing company I told to my mechanics. Do not go thier, worst body shop ever, they did not even vacume broken glass from under the seat. Stay away from these cheaters.

I strongly recommend Dayton Auto Repair for all your auto needs! Fair prices, honest work, good…read morepeople! They're a friendly professional family business! We badly needed brakes, everywhere in town was booked, they worked us fast and made sure the car I drive my son around in is safe. ::chef kiss:: 10 out of 10, highly recommend!

Found Jeremy through word of mouth in the Knoxville area. He's honest, fair and a great mechanic…read morethat's very down to earth and chill. He installed my aftermarket rotors and pads for my civic as well as a last minute oil change and tire rotation. His price is fair compared to taking to a shop with added overhead andhis efficiency in working on your car showing that he's very skilled. Definitely recommend him!

Took my Volvo in for a water pump replacement and to get the rest of the coolant system checked…read moreout,I had the car towed in the day before and after hours and they had it fixed before closing the next day.Great customer service and work.

Best mechanics in Athens, easy. Chris is an accommodating, excellent, experienced mechanic, and…read morehe's more than willing to do whatever is necessary to satisfy you and your needs. He's a great guy - I don't even live in Athens anymore, I still visit and have these guys check out my car occasionally, because they're absolutely trustworthy. They won't scam you, they won't fool you - they'll give it to you straight, and be 100% cooperative and helpful every step of the way. If you need your car worked on, this is the place to go. Without auestion.

JT's Used Cars S Lee Hwy Cleveland. Recently bought an '08 RAM 1500 5.7. I drove by saw this…read morebright red 4-door 1500 in the front row. Swung around pulled in and asked JT the price. Said done! Cash. Hold it for me. I'll be right back. Still driving it. JT had just bought it from the auction. He cleaned it up including a new driver side front seat leather repair also the center console armrest. Both had been nasty damaged. Great job. Looked like New. JT 's is an experienced used vehicle dealer here in Cleveland. Very reliable. He'll take care of you. Recommend JT all day !! Thanks JT. Bill V.

Most honest automotive dealer around, me and my dad came in today to look at a Buick and first 15…read moreminutes I knew he was an honest man. Very nice guy told us everything about the car, past work, all receipts I have to say if yall want an honest good experience check him out