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    Wholesale Auto

    5.0 (1 review)
    Open 9:00 am - 6:00 pm

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    7 years ago

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    Long Chevrolet Buick GMC

    Long Chevrolet Buick GMC

    2.3
    (21 reviews)

    I received a GM Recall Notice to have the Liftgate Exterior Release Switch Assembly replaced ($4.56…read morepart) I made an appointment with Long Chevrolet of Athens, TN to have the Recall Repair work completed. When I arrived for my appointment I was told they would have to reschedule me because they did not have the $4.56 part in stock. It's a 50 mile round trip commute for me to here "I'm SORRY" The purpose of making an appointment is more then scheduling, its for them to be prepared to complete the work. This is the third time the Long Dealership has created a problem for me. DON'T GIVE THEM YOUR BUSINESS !!!

    I brought my car in due to issues with the shifter not working properly. After doing some research,…read moreI discovered this has been a widespread problem across many GM models for the past six years. Despite that, GM continues to use the same faulty parts and refuses to issue a recall. I've also experienced problems with the cruise control--it won't reset after using the brake--which is another common issue GM has failed to address. The dealership was clearly not happy that I came in as an informed customer. When I asked for a trade-in value, they lowballed me, and the lease offer they presented for a replacement vehicle was terrible. I've purchased several cars from this dealership over the years, but this experience was the final straw. I ended up trading the car for a Honda the very same day, and I will never buy another GM vehicle again.

    Wholesale Auto - usedcardealers - Updated July 2026

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