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Athena Health Services

5.0 (1 review)
Open • Open 24 hours

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6 years ago

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Evercare Hospice

Evercare Hospice

1.0(2 reviews)
3.4 mi

If I could do 0 stars I would. Let me start by saying I've been a nurse for 10 years, seven of…read morethose were spent as a hospice nurse for a different agency. This place is a joke. We told them for a day and a half that my grandma was dying, they did nothing. We called them Sunday and asked that they admit her as she was agitated and uncomfortable. They said we will let you know after our meeting Monday. Monday rolled around and they sent a nurse out, who said she had to get permission from the doctor. It took over EIGHT HOURS for the doctor to respond. They did not have my grandma on daily visits, even though she was actively dying. They tried to put her on a friggin bed pan the day before she died, when we told them moving her caused pain and that she had a brief on. They told my family that she probably had two weeks left to live when we KNEW it was hours to days, not weeks. How can a woman who isn't eating or drinking and only breathing 3 times per minute live for two weeks? They did not give medicines for secretions, so she rattled for hours before she died. Thank God my aunt was there to care for her, and between the two of us she was comfortable at the end but NO THANKS TO THIS JOKE OF A HOSPICE COMPANY.

Had our family known we had a choice in hospice are we would have chosen a different company. They…read morepromised us when my mom came home they would be available 24 hours a day 7 days a week and if we requested, they would have a nurse at our house within an hour. They also told us they would be there for the family and were a loving caring organization. They were far from any of that. As our mom lay dying we called and ask for help and were told what to do. We called back and ask that someone come to our house and were told "I can come but I am just going to tell you the same thing I just told you on the phone", We said never mind. They next morning my mom passed away. We called and were told abruptly "I will be there to pronounce her dead" Two hours later a "nurse" shows up. I was sobbing at the head of the bed, The lady walks in listens to my moms heart never even acknowledges that I am there, Walks in the living room asks my sisters what funeral home to call, and for moms medicine. She throws the medicine and walks out. It was the absolute worst experience of my life. Not only did I have to go through the experience of losing my mother. I also had to go through the experience of having rude uncaring people treat me like the fact that my mom was dying meant nothing to them. PLEASE know that you have a choice with hospice company's. Had I known that I would have never have chosen Evercare. I had never had to go through the death of a loved one and I had no idea what to do. I needed guidance and support. I did not get that from Evercare. So sad.

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Evercare Hospice
Evercare Hospice
Evercare Hospice

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Athena Health Services - homehealthcare - Updated May 2026

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