Will definitely use again! Gave a quote via text, very easy. Scheduled appointment via text, was…read moreprofessional, on time, did a great job, explained everything. Very great price. Did exactly what he said he was going to do. Thanks Nick and will be using you again in the future.

Poor job....unreliable....not worth the money is what you need to know…read more Read on for more information. I really wanted to leave a good review for Nick's carpet cleaning, but I can't. When I reached out to several companies, I asked they typical questions about carpet cleaning, plus asked if they could move a couple of pieces of furniture. Nick said his company could. He showed up alone, and did not move any furniture. He struggled getting the equipment up and down the stairs and we were actually worried he was going to hurt himself. After he left and the carpet dried, I noticed several stains around the carpet and it didn't feel soft when it dried. Instead of leaving a bad review, I reached out and asked what I should do. I also mentioned that my carpet was stiff and crunchy, so I asked if there was something we could do for that. He offered to come back out Monday. I said, "sure. What time?" He replied, "130" I confirmed 1:30. When he didn't show up at 1:30, I reached out. Nick said he came to my house at 1:10 and knocked loudly and no one answered. Then he left. He assumed I forgot and didn't wait until our appointment time. No one was home because the agreed upon appointment time was 1:30. The next message was rude and Nick turned this on me and said, "you should have communicated that with me. I drove all the way out from Otsego. I was trying to be nice." I was trying both times to give him a chance to fix the problem so that I could leave a good review. I like to support small businesses. Now I am stuck with carpet that doesn't look, smell, or feel clean, and I will need to have to call out another company or live with it.

I had Mark and his son come out and clean my residential carpets and was really impressed with the…read morequality of the cleaning that they provided. I have Berber carpets which were in good condition but had a lot of staining and they were able to resolve all of my problems. Interestingly enough they do NOT move furniture, but they told me that ahead of time and I had plenty of advance notice to move things out of the way which enabled them to get to all the corners of every room. They took their time, did a great job, protected the corners of the walls where the hose was being run to other rooms, and did a great job of cleanup. Highly recommended!

Mark gave new life to our carpets, making them like new again. We recently added a puppy to our…read morefamily and the challenges of training came along with her. Cleaning spots on my own revealed how dirty our carpet really was. Mark did a thorough evaluation, spot treated areas in need and cleaned the carpets leaving our home feeling clean and fresh. We were impressed with the time he took to get the job done properly to his standards and our delight.

Danny came out to a wool loop carpet stain disaster and was FANTASTIC!!!! Very fast response and…read moreimmediately available. He educated us as our contractor and carpet installer had not on what to do and what NOT to do with wool. He even gave some pointers for future and offered to assist if this stain needed some more attention in the future. SO GLAD we went with Danny and Spots Gone and not a big box company. HIGHLY RECOMMENDED! A++++

As a veteran, I'm happy to support a veteran owned company. They are also family owned. They…read moreshowed up on time and ready to go. The pricing was great. They made sure the cost was clear and up front with no surprises. They were very personable and clearly communicated. The nearly new carpet looked way better after they came through. I would absolutely recommend and will have them put a again.

We had the drain pipe from the kitchen sink crack and leak into our basement. I did some research…read moreand contacted Green Clean. Dan, their remediation specialist was thorough, clearly explained everything and was extremely knowledgeable. They removed the drywall, located the failure, removed carpeting and dried and disinfected the area to a state that was ready for reconstruction. Next, Rhett, Mitch, Trevor and team came in and reconstructed the damaged area. Rhett was great and estimating and working with the insurance company when needed. He allowed us time to pick out our carpet from a wide array of samples and was helpful in the selection process. Mitch, Trevor and team were great replacing the drywall, painting and making sure everything was as expected. I highly recommend Green Clean for water remediation and reconstruction projects.

Great service. Very communicative. Gave us an estimated amount of time and they were done within…read morethat time. I like the fact that they minus the furniture area when they're taking their measurements in terms of giving you a quote for the job. I have a pet that sometimes makes an accident. He warned me that once the carpet cleans and gets wet, we might smell the Pet order initially, but we did not perhaps because of the pet deodorizing solution that they use. Overall very satisfied and will use them again. I was not satisfied with the company I hired last time and decided to try a new company and I'm glad I did!

I had a great experience with Klein Carpet Cleaning. What really impressed me was how thorough they…read morewere--not just in the cleaning, but in explaining exactly what was going on with the stains in the carpet. They took the time to break down how pet stains actually work, explaining how urine and other organic stains can soak through the carpet fibers into the padding and sometimes even the subfloor. Instead of just masking the smell or surface stain like many companies do, they walked me through the proper process required to truly remove it--treating the area with the right solutions, allowing time for the treatment to break down the contaminants, and then extracting everything from deep in the carpet. They also explained the difference between stains that can be fully removed versus ones that may have permanently altered the carpet fibers, which I appreciated because it was honest and educational rather than a sales pitch. The level of transparency and care they showed made it clear they genuinely want to fix the problem, not just make it look better for a few days. If you want someone who understands stains at a technical level and actually takes the time to do the job right, I highly recommend Klein Carpet Cleaning. Great service, great results, and people who truly care about helping their customers.

Prepping a house for sale of an aunt who recently passed away. Matt offered to go by with his…read moretrusty black light and give me an estimate, including if the carpet could be cleaned or should be replaced. Overall, I have NEVER dealt with a more knowledgeable person in pretty much any trade I've ever hired! Great communication, show up when they say they will show up, thorough, and follow through with a customized cleaning plan like you won't get with anyone else. After seeing the extent of the pet damage, he recommended replacing all the carpet, not cleaning it, because the damage was too extensive to be able to remove long-term pet odors from the existing carpet (and he explained why). Then, after bidding himself out of making any money on the job, he STILL spend a significant amount of time on the phone with me talking about what he saw, why it's an issue (how pet odors work and what you need to do to TRULY get rid of them, which I had no idea!), the importance of fixing it before selling it, etc. He was SOOOO honest, knowledgeable, and helpful, saving me from a lot of potential trouble later. He was so amazing, I tried really hard to pay him for his time and expertise, but he wouldn't even take any money for his invaluable advise. I could tell instantly that this is a guy who is passionate about his work and doing right by his customers. Matt is one of the few Certified Master Textile Cleaners who actually works in the field, and it is clear how passionate he is about his craft. He knows about EVERYTHING from cleaning carpets and furniture to household chemical products. He was FASCINATING and I learned so much. I have never come across someone like Matt, the level of honesty and depth of knowledge. He was so great, I am trying to hire him to consult on the flooring in my own house in another state because I have NEVER had a carpet company like him. He truly looks at each job individually, comes up with a custom plan for your situation including the products to use, how to clean, etc. He also puts an emphasis on using non-toxic products, which I LOVE. You will be in the BEST hands using Matt and Klein Carpet Cleaning.

Chad is an absolute class act! I cant recommend him and Servepro enough. I had water damage and…read morewas at risk for mold, Chad came in and dried everything out and help make the best of an extremely stressful situation. I hope I don't need his services again but if I do I know who I will call. Thank you Chad!!!

From the owner: SERVPRO® is a trusted leader in cleanup, restoration, and construction services for homes and…read morebusinesses across the U.S. and Canada. With a nationwide network of locally owned franchises, SERVPRO® delivers fast, reliable 24/7 emergency response for water, fire, mold, storm, and biohazard damage. Backed by decades of experience, advanced equipment, and strong insurance partnerships, SERVPRO® helps minimize downtime and restore properties quickly and efficiently. Known for professionalism, consistency, and proven results, SERVPRO® is the go-to choice when disaster strikes--making damage "Like it never even happened."

on time, nice young man, great job, modestly priced. Thank You!…read more and now for my 85 characters.....

From the owner: Breathe Easier. Live Healthier. Support Local…read more Your home should be a healthy, comfortable place for the people you love most. As a family-owned and locally operated carpet and air duct cleaning company, we treat every home like it’s our own—because that’s how we’d want our families treated. We specialize in deep carpet and air duct cleaning that helps reduce dust, allergens, pet dander, pet stains and bacteria. The result is improved indoor air quality and a healthier living space for kids, pets, and you. Why families choose us: • Family-owned and community-driven (not a franchise, we’re your neighbors) • Health-focused cleaning methods • Safe for kids, pets, and sensitive homes • Trusted by local homeowners with 5-star reviews • Honest pricing with no pushy upsells When you hire us, you’re not just getting cleaner carpets and fresher air—you’re supporting a local family business that truly cares about your home and your health. Call today or book online through Yelp for fast, friendly service you can feel good about. Cleaner home. Healthier family. Stronger community.

Jim was fantastic and listened to our serious concerns. He went above and beyond trying to help us…read moreclean our cat trashed amazing couch. (Apparently we are having a hard time parting with it.) He worked hard to do what he could to remove her smell as best as anyone ever possibly could. He followed up two days later to be sure we were happy with our job. He warned me when cat's spray there is almost always a chance you will have to trash the couch. I let him know most of the smell was gone but not totally and he is coming out for another treatment just to be sure we have done everything we possibly can. They are fantastic! Professional and quick!

CJ's Chem-Dry got us in for a later evening appt on very short notice. We were driving across the…read morecountry and wanted to get the floors cleaned once we arrived on our 2200+ mile drive the evening before we closed on our new house. They were so friendly and willing work with us. They set up an appt around our crazy schedule and their employees did a great job! They were friendly, worked quickly, cleaned our carpets very well and were honest enough to mention certain areas of the house (after using a black light to confirm) that did not really seem to need the cleaning. I would definitely recommend CJ's to anyone looking for a fair, honest and good quality company to clean floors.