My dads screen broke while he was hunting and i sent him here, they were fast and did an awesome…read morejob! Thank you guys!! :)

Oh. My. Gosh! This place is the BEST! I have used them 3 times now. Once for a new battery and once…read morefor a new screen. But the real test came when my phone spent too much time in a toilet bowl. It was completely fried. I didn't think there was any hope. No one--the Apple Store, Best Buy or Consumer Cellular would help. I took it to Nathan at Mr. Phone at 10:30 in the morning. I kept checking back and he kept saying he needed more time. He even sent his associate to a neighboring town to get a part. He just wouldn't give up! Finally, at 6:00 that evening I saw him outside of his store and he said, "I have very good news--we fixed your phone." I almost burst into tears! And it only cost $100. I said, "Are you sure?!" He said they don't take advantage of people. So...they had my phone ALL DAY, fixed an almost impossible fix and charged me a mere $100. I can't recommend them highly enough. If you have a phone issue, save yourself some time and go straight to Mr. Phone. You won't be disappointed!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

The guys at Cell City are very professional and do a great job…read more Best prices in Tulsa for your phones / repair needs. Normal wait time is 30mins to 1 hour.

Brought my phone in to change battery 3 weeks later battery…read morewasn't charging no more, I took it in with them for another repair which was covered with warranty which then they fixed it, but then they did not properly installed my charging port, no more than a month went by my iPhone sounded like it was a fake iPhone, the battery dint glue well or wasn't installed correctly I took it in again they fixed it they said that they would charge me 20$ for clean up which ended up messing up my speakers idk what they did to it, but after all don't come to this place, customers service it's alright but their quality it's horrible. DONT COME HERE!!

UPDATE: the regional manager reached out after the manager told him of my experience and gave me an…read more$840 credit! He made it right! When I went into exchange my phone and see what they could do the gal was very nice to work with told me I could trade in my phone and I would only have to pay $160 on a replacement phone that cost $840. I told her I wanted to pay the phone off. She said I needed to turn in my phone within 30 days cleared to get that promotion. Went back in today to surrender my old phone and worked with the manager who told me my phone was only a $180 credit and I would have to pay the rest. I told him that's not what she told me and you need to call her. So he called her and I could hear them on the phone and she confirmed what I said. The manager confirmed she had told me that. He refused to do anything about it other than take a couple services off of two other devices I have to lower my bill $12 a month. Told him leave it, keep the phone and walked out. Horrible manager. Would not recommend this place!

Walked into an empty store around 11am and had 2 associates there. The guy closest to the door was…read morea curly headed guy who immediately was annoyed as he was enjoying his personal cell phone use. When I asked to see a flip phone (yes i want an old school flip phone to carry along with my iphone), he said well we have them. Then I said well I'd like to see what you have and he said "they are expensive" and I said that I believed I would be able to afford one. Then I asked to see what they have and he said "well I can't take them out of the box" so I can't show you anything. I then barked "well this is explains why the store is empty!" Between the outage Verizon had this week and this lazy sales staff that didn't even stand to greet a walk-in customer or lift a finger to help me spend money at their employer's store....I guess there's no place but up for this store.... cause I can't imagine the customer service could get any worse. Fundamental sales training won't even help if the employee doesn't care about helping others.

The associates are very helpful and knowledgeable. Several associates have been there for a long…read moretime like Matt and Tamera. The store is big and clean. The store is designed to give associates and customers ample opportunity to keep a safe distance and still have a hands on customer service experience

Terrible customer service, no greeting when we arrived, Talking bad about people they just got off…read morethe phone with in front of customers, when they got to us finally she was short and keep sighing and getting angry with the fact that the printer wasn't printing receipts. Needless to say, I will never return to this store.

Firstly, I understand not being able to fix the water damaged phone. But I am very surprised that…read morenothing could be fixed when it was already able to be turned on before, just not stay on. Thanks for making me pay $40 for you to break my phone further!

I had my IPhone watch worked on to install a new battery, after they did that it only worked for 2…read moreweeks. What a waste of $65. Sadly I bought a 9 series, I should have done that in the beginning so I could have traded my old one in. What a racket they have....

Very helpful professional willing to take the time to answer a few questions. I was so happy with…read morethe work on he Bose 5 MultiMedia i purchased a better cell phone, one that Matt recommended. Lo and behold like he said it was far better performance. Five Stars .. !! Quality Vendor Buy w/ Confidence ..

AMAZING! The guy at 41st UBIF told me he couldnt make the repair, this place had it done in an…read morehour! Thank you! And was VERY VERY FAIR on price. I wont go anywhere else.

This store was amazing. We had the best service and experience. We were opening a new plan and the…read morestaff were extremely patient and answered all our questions!

Mike the sales manager was so kind and helpful to my 93 yr old friend. He took her phone issues…read moreseriously and gave us solutions! Thank you Mike!!