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AT&T Store

2.7 (7 reviews)
Open • 10:00 am - 8:00 pm

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AT&T Store - ATT store

AT&T Store

2.3(15 reviews)
2.7 mi
•$$

**Unwelcoming and Poor Customer Service** I visited the…read morestore on June 23th at 10:30 am, and found only one employee present, who was assisting another customer. Despite entering and waiting for nearly **10 minutes**, I was completely ignored--not even a simple acknowledgment or greeting. As a customer, I expect basic courtesy, especially when making an effort to support a business. Very disappointing experience; I hope management addresses this lack of professionalism.

I recently went to purchase a new iPhone 16 Pro at this facility and had a bad experience…read more First Issue...apparently if you want to be authorized on your account, you can't just do it right then or there. It takes 24 hours. My purchase got errored out and I was told to come back the next day. Second Issue... came back the next day and they ordered the wrong color. Later that night I received an email with the incorrect color and decided I would head back the next morning to correct. That next morning they set aside a brand new iPhone 16 Pro (correct color this time) that had apparently shipped in the night before. They told me that once I received the iPhone I had originally ordered (the wrong color one) I could come back and do the exchange. Third Issue...when I came back to do the exchange, just days later, the iPhone set aside for me was no longer there and they had no answer as to why. Sure, the people here are nice, but the customer service is non-existent. The employees there did nothing to make me feel like a valued customer. I was just another order. Besides looking at their iPad, I feel as though there is nothing the employees can do to actually help the customer. Even if they put something aside, you can't guarantee it will still be there. No one seems to be on the same page.

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AT&T Store - mobilephones - Updated May 2026

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