SEPTEMBER 2, 2025 I went to this store in Manistee, last…read moreweek to upgrade my home internet. We've had this router for 12 years. The buffering and calls breaking up has been really bad the last 2 months. The guy there said he could get me internet, but it wasn't available in my area. HOWEVER, he would get a list of random addresses where it is available and connect my account to that address. This process was going to take time. He was supposed to call me that night, but I still haven't heard from him, a week later. That said, my husband and I were thinking of upgrading our phones. Last night, I pulled up my account to place a phone order and upgrade and had 2 phones in my cart and was verifying all my info, and the address was downstate somewhere. So, I did not complete the order last night and planned on a visit after work on this day. The guy changed my address in my account and never called me. The manager wanted to tell me that it was impossible for him to do. I said, "So I changed it?" She just kept saying well what is it you're looking for. I said I want to know why he changed my address and never called nothing. She just kept saying it was impossible. I said well your losing a 15-year customer. Also, let her know giving random addresses out so people can "qualify" for internet services doesn't seem ethical. And per her suggestion, i will be calling 611. I do not care of this isn't an authorized AT&T store. I EXPECT a "manager" to be professional rather here, Goodwill or McDonald's. If you can't then you DO NOT belong in customer service. Will never return and In currently searching for another provider.

Matthew was very helpful and professional. We transferred over two phones. We had no issues! Harley…read morethe manager was very helpful as well.

Found a couple cute tops. Checked out and was charged twice for the same item. Had to go back in…read moreLINE for a refund. Seemed to work but, the bank showed another charge with a credit . So I went in the next day asking how this will work and I was not happy with the way I was treated. I didn't get the managers name but , I left there pretty unhappy. The credit did take another day and worked out with my bank. FYI : costumer service and the way you treat people matter. Being sarcastic and condescending doesn't work well with me.

Ethan did a wonderful job on my mom's floral arrangement for Mother's Day. I will be a returning…read morecustomer.

Exceptional fast service. If you need a watch battery this is the place to go in Ludington. Most…read moreknowledgeable with gold and silver exchange.

I had a few problems with my new glasses: frame not in stock, I left town, etc. The staff was…read moreSUPER HELPFUL, really going the extra mile to take care of me, get my new glasses just right and in my hands. I'm very pleased with my new prescription and new glasses, Great customer service.

Super helpful staff. Thank you They have helped me so much…read morewith my vaccinations and answer general questions

Pharmacy only (rest of the store is like any other) staff is lackadaisical and complacent. It took…read more*four months* to get a prescription done properly. Doctor called in a prescription, got a message it was ready went to pick it up. The guy said insurance didn't cover it, (had already confirmed it did) because it needed the doctor's approval. The prescribing doctor has to approve the filling of the medication she prescribed? No attempt was made by them to figure it out. Called the Dr's office in Traverse City and the receptionist sighed and said they constantly have these issues with this location. Their ineptitude is known across the state. Got a notification it was ready, went to pick it up, the girl took my information, went and grabbed a package, asked for my info again and said they had nothing for me. So what did she go get and almost give to me? Where was the mistake? I don't have a common name and she had my personal information. I again called the doctor's office and the angel of a receptionist made another attempt to straighten things out. Repeat the scenario a dozen times, with any ludicrous excuse one could make up and not a single employee making a phone call to fix the problem, or letting me know there was a delay, each time getting a notification it was ready, it was 4 months later when I was able to pick it up. Good thing it wasn't something essential like insulin but I sure did feel like garbage waiting all that time.

Great quality bud hempire brand and excellent deals on non hempire flower. Best bud in the area by…read morefar? The staff is friendly and knowledgeable about the bud they sell

Very unprofessional! Owner makes excuses for rude employees! I would not recommend this dispensaryread more

I was in Ludington for the weekend and accidentally left my disposable lenses at home. I stopped by…read moreWalmart Vision and explained my issue, and they worked with my existing optometrist to translate their prescription to a lens that WalMart actually stocked. After some back and forth, WalMart saved the day by giving me trial lenses that worked -- at no charge. They had no incentive to help and were nothing but courteous and professional.

The staff is just wonderful!!! Polly always helps me pick my glasses out As to which fit my face…read morethe best etc, I would be list without her!! The eye doctor truly cares about your eye health, they also are wonderful to work with getting you in , I've gone here almost a decade.