This store is seriously the BEST AT&T store in Tulsa. They are always well staffed, you are greeted…read moreat the door and know exactly how long your wait time is. All of the sales staff are very knowledgeable and kind and the Manager is really attentive and helpful! We just switched our phones over to AT&T and this store hooked us up with all kinds of discounts and helpful tips! They took their time with us and made sure we understood everything. They even set our phones up and put our screen protectors on! My cousin switched over to AT&T as well, but went to a different store. They didn't even tell him about the ongoing promotions they were having, they didn't tell him he could trade his old phone in, they didn't even offer him a screen protector at a bundled price for his new service! As if that wasn't enough, my ZAGG glass screen protector cracked and I ordered a new one. Since AT&T did such a great job putting my last one on, I called the AT&T by my work at 96th and Riverside, to see if they would replace it for me. They were very rude and stated that I would have to do it myself since they didn't offer that service. So, I called the one by 15th and Lewis and sure enough, no problem, just come on in and they'll be more than happy to help. Now THAT is service! I will never go to another AT&T store again! These guys are really just the best store in town!

Besides the discriminatory treatment we experienced, Ada immediately had an attitude and was…read moredismissive toward my father. We were not greeted or acknowledged when we arrived, while other customers who walked in after us were greeted promptly. We stood there for nearly 20 minutes without anyone acknowledging us or offering assistance. Bryan was also present but did not make any effort to greet us or address the situation. This treatment was completely unacceptable and made us feel unwelcome and disrespected. We will be contacting corporate to formally report our experience and expect this matter to be taken seriously.

Useless employees, not knowledgeable about phones or service. A blind and deaf parrot would have…read morebeen more help.

The village idiots are running the store and there is no collaboration between store and over the…read morephone customer service. It took me going into the store six times over the course of a month to switch my personal account to a business account. I was quoted a total price of $240 and then was price gouged with a $550.00 bill on business side (transfer fees) and charged Transfer fees on personal account side AND they still haven't closed my personal account. Online/phone support promised to fix issues three times but never did.

Do not use this store. They treat you horrible, tell you they are not a part of AT&T while they…read moreare in an AT&T store, wearing and AT&T shirt with an AT&T name tag. I told this kid he was treating my like an ass and he literally told me he was done with me and I could leave the store. When I started to leave then came back and took a picture he stated go ahead, there was nothing I could do to him. They weren't going to fire him no matter what.

I had put off getting a new phone for about 6 months because I dreaded the whole process. In the…read morepast it seemed to take forever and it was just an overall annoying experience .. BUT today Blake at the 37th & Peoria store made it so easy for me. He was funny , fast and very knowledgeable . This will be my new go to At&T store

Chris and Brad welcomed me as I arrived and were very helpful getting my phone to work again and…read moresetting me up with home internet. The internet service works pretty well especially for the price!

I bought an iPhone 11 Pro Max here on a "Black Friday deal". The owner was there and one of his…read morefavorite things to say was "trust me, I'm going to take care of you". They had a black Friday deal that if you bought a new iPhone 11 you would get a 400$ gift card in the mail in 4 to 6 weeks which never happened. I didn't get anything thing in writing which is my fault but "slick" had convinced me to "trust him". I had also bought two iPhone 10s at the same time. Slick charged me 40$ per phone to transfer the numbers from our old phones to the new ones which also didn't work. When we got home we realized that the numbers were not on any of the phones ! This was not a Corporate Verizon store, there isn't a charge for transferring numbers at the "real Verizon Stores" . I called him and complained and he said to stop back by the store and he would give me a store credit. I went by twice and he wasn't there and the girls working there said they couldn't help me and try to call him to see if they could do anything !! I think that this place is a total rip-off and would never do business with a "step down" store again. Hopefully this might help someone else from gitting ripped off.

Mathew -led tech, was so awesome! Seriously. I came in with no notice and no speakerphone working,…read morewhich was getting really frustrating. I could not use FaceTime or any other speakerphone options which had been going on for well over a month. I took it to the AT&T store and they told me I would have to get a new phone. I thought I paid for insurance and when I went to claim it, they informed me I did not anyway, that's another matter. When I walked into tech daddy, Matthew was super friendly and helpful. Turns out it was a simple cleaning which he did right away and was so kind as I was embarrassed. I could have done it myself ‍ my iPhone 13 mini is back is business!

Nothing bad yet. They are working to replace a cracked screen on an iPad I punched. So, far they…read morehave helped to make me feel welcomed. Very friendly and walked me through the process. Update: tech daddy completed the screen replacement in the time they quoted me. My iPad was trashed and smashed. They made it look like new. Had me turn it on and make sure it was working correctly. I will update with after photos. The store is clean and smells great. I recommend them for any tech repair needs you may have.

This company is mainly for iPhones and Galaxy's. Since those are the most mainstream phones, it…read moremakes sense. First time I went in there, I wanted them to fix my Nokia c2-01 but they basically only specialize in smart phones. So a month ago, I paid to get my Nokia 1020 fixed (New charge port and new battery) and it took a month to get fixed. Just got it back today. It wasn't exactly their fault though. The company that was supposed to send the charge port, lost it in the mail twice and then sent it to a different Phone Doctors that needed one. I bet if I had a iPhone or some type of Android, the warehouse wouldn't have screwed up. By calling, I learned all this information. Because I had waited so long, they refunded me the charge port even though the DID get it fixed. Thanks guys for fixing my phone.

Firstly, I understand not being able to fix the water damaged phone. But I am very surprised that…read morenothing could be fixed when it was already able to be turned on before, just not stay on. Thanks for making me pay $40 for you to break my phone further!