I'd leave 0 if I could. Replaced my daughter's screen, sold me an upgraded screen and warranty for…read more60 days. Less than 2 weeks later the screen started showing a bright line, the warranty conveniently didn't cover the issue and they couldn't help at all. So, ripped me off for $250 and broke my daughter's new iPhone. DO NOT DO IT.

Brought iPhone 8 with cracked button, unable to exit an app. I thought I was gonna have to replace…read morephone, but Smart Fix is legit! They not only fixed the button and gave a deal on new screen protector. All under $50. I recommend trying these guys before you give up on your phone! Did I mention under 25 minutes! Mic drop!

I recently went in and had the battery in my iPhone replaced. There were a couple issues. The…read moremanager made everything right. I was impressed with his professionalism and integrity.

Came in for a replacement battery, they broke the screen and asked me to pay $40 to replace it…read more They stated I had a small crack to begin with, it was a cheap version and it started overheating my iphone! Luckily, I had Asurion insurance for a screen replacement (but not a battery replacement though) and went to a Asurion supported store (ubreakifix) to fix my screen. They did try to accommodate me and were not rude about it, but it was just frustrating.

Very Nice and professional service. Fairly priced and i would recommend for console repairs!!read more

Contacted Stephen G. of Vista Tronics my son's PS4 was having some issues after dropping it the…read moreHDMI port was cracked and the fan was making noise. Stephen has a home based business offering electronics repair. I dropped off the unit with my information we responded by text said he averages 2-3 days on repairs. I was very happy with the cost and ease of service I would recommend them highly.

The absolute best repair team out there. I've been with uBreakiFix for 14 months and have trusted…read morethem with over 16 phones, including various Androids and iPhones. I have a hacker targeting my devices, and this team always successfully resolves my major security issues and fixes my phones perfectly. The technicians are clear, concise, and incredibly happy to help. They go above and beyond any expectation. I love them all, and want to give a big shout out to the entire team!In closing, I really don't have to say my name because you know exactly who I am. But I just want to say thank you so much for all you've done for me!

Breanna (the store manager) reached out to me and called me on the phone shortly after posting…read morethis. I will say, she did go out of her way to make things right and I truly believe that this was something that happened while she was not there and as the store manager, she was not happy to hear about. (This is not how she / her store does business, nor is it the reputation she wants) Due to her going above and beyond to address this situation, I'm changing the rating to a 4 star. If I need anything in the future, I may consider this place again. (Provided Breanna is there) *Other businesses should take note of this as well

Great phone repair service !! The lady is very knowledgeable and helpful. Quick and reasonable…read moreprice.

I would give zero stars if that were an option. Toys Wireless is hands down one of the most…read moreunprofessional, poorly run, and unreliable businesses I've ever dealt with. This store opens late constantly, and even when the doors are unlocked, no one is ever at the front. You walk in and just stand there wondering if anyone even works there. No greeting, no acknowledgment, no customer service--nothing. It feels like customers are an inconvenience rather than the reason the business exists. Simple tasks like paying a phone bill or fixing a device turn into a drawn-out, confusing mess every single time. The staff either doesn't know what they're doing or simply doesn't care. There's zero consistency in pricing--I've been quoted different prices for the same service, which immediately raises red flags. It feels misleading at best. The biggest issue is their claim about "original parts." Do not believe it. Even when you specifically request and pay extra for original parts, the device never works the same afterward. Performance is worse, issues appear that weren't there before, and nothing feels factory-correct. Based on my repeated experiences, I strongly believe customers are not receiving the parts they're paying for. There is also no transparency about what's being installed, no proof of authenticity, and no accountability when problems happen after the repair. Once they have your money, you're basically on your own. The entire operation feels disorganized, careless, and unprofessional--from how the store is staffed, to how pricing is handled, to how repairs are done. I've visited multiple times hoping things would improve, and they never did. Every visit somehow managed to be worse than the last. If you value your phone, your money, or your time, avoid this place completely. There are plenty of legitimate wireless and repair shops in Phoenix that actually respect customers and stand behind their work. This is not one of them.

Another place I had gone to said my battery needed to be replaced and that the rest of the phone…read morewas fine. Unfortunately for me, that shop closes on my only day off work. So I decide to come into All Cellular since my mom had a good experience some years ago. They initially told me $45 for the battery replacement. The guy says "wait 10-15 minutes," I happily say yes. About AN HOUR later the same guy comes out to tell me that he couldn't get the home button on my iPhone to work. That wasn't a problem before. "It'll be $20 because I need to replace the entire screen now" he says. "But that wasn't a problem before coming in here" I responded. Basically, I had to have my screen replaced to have a working phone. He said "I'll pay half". Whatever. Sure. About 30 minutes later it's done. He says they only take cash. Why wasn't this mentioned during the almost hour and a half I was just sitting there? I'm extremely upset at this point and ask where I can find a Chase ATM because I'm not spending more money than needed on this little deal. A girl with really long hair who works there says "go to the Walgreens right there they have a chase atm". So I go. Oh and I had to leave my phone, that's fine no big deal. Turns out that the Walgreens doesn't have a chase atm so I paid $3 more for this whole ordeal. I couldn't map a nearby chase atm because once again, I had to leave my phone at the store. I come back to the store and the guy says it's $65. I'm like what? I only got $60 because $45 + the $10 (remember he had said he'd pay fo half of the 20 for the screen WHICH WAS HIS MISTAKE to begin with FYI). So he says ok, and I thought I would get $5 back....but of course not! And I told the girl "by the way, Walgreens doesn't have a chase atm. I had to pay $3 extra for this" and she unapologetically just says "ok". Horrible horrible and I feel like they find ways to get more money out of you. I wasted my time and my money. If you're looking for cheaper places that actually are honest and do a good job, I recommend a phone repair shop inside the flea market called El Centro on indian School ad 43rd. They've done an awesome job on my phone and don't charge you for their mistakes (which don't happen anyways)

Loved the staff they was so friendly and courteous. They treated my mom and aunt with so much…read morerespect and got the phone repaired with quickly

total rip off I bought a iPhone the morning after my mother died, it was a iPhone 11 I could have…read moregot it For 40 dollars cheaper on 59th, dude said I had 30 days ,10 minutes later I found my phone I hadn't even turned his on and pointed to a sign. "no returns and the thirty days was a manufactured warranty on a 8 year old phone, I will never go their again and I recommend staying away too

Very good deal and service Thanks I…read moreI recommend you friendly people with the costumers reliable

Great customer service, my phone was fixed sooner than anticipated. I'll be back, hopefully not too…read moresoon.

I wish I could give this horrendous place a zero stars because one star is way too generous. I took…read moremy iPhone 17 Pro to get the screen replaced first red flag was but he couldn't tell me how much the price was until he already worked on the phone . But anyways, I decided to stay and give it a try after he was done replacing the screen. He had told me he has two different type of strains one is cheap and other is premium or whatever. I was down to spend extra money to get the premium, but he said he didn't have it in stock and will take him an hour. Anyone that has a busy schedule and that just needs their phone replaced would have done what I did and just take the cheaper one so I could go get my kids and do what I need to. After three days of having it the screen was already coming off so I decided to call and told him what was going on and immediately got blamed for dropping it or breaking it and couldn't even get a chance to talk because the owner is so rude. After trying to explain over the phone, what was going on with my phone and him being extremely rude and saying that he doesn't do any warranties or anything like that for the phone. And I tried to explain that the phone is not broken and that it just needs to be installed correctly. Then the owner decided to get extremely butt hurt because I criticize this work for being half done and then he got extremely rude anyways flashback to going to the store to get it replaced because I don't have another hundred dollars to pay just because someone doesn't know how to put a replacement phone. I go there and I still get blamed for doing something that I didn't do and owner is very upset that I criticized his half done work after further examination he said that the reason it was coming off is because he didn't install the glue right, even though he admitted to not having a clue right bro, still wants to be mad that I said that his work is half done so after being in his shop, literally screaming at each other because he has no manners and doesn't want to let anyone talk replace it and when I inspect the phone, a lot of glue residue and just a crappy job. After my horrible experience, I got offered a free screen protector, but didn't want him to install because I don't know if he's capable of doing something so hard I would stay away from this shop pelenty phone repaid that will treat you right and do a great job not half done

We had a fantastic experience at this location. Kevin helped us with all of our needs, as we looked…read moreto switch plans. He was knowledgeable, helpful, and personable. I'd recommend this location to anyone!

Rafa was so good and helpful. He was very knowledgeable, not pushy, and made me feel confident in…read morethe service I pay for. Well done Rafa, and thank you again