This has been my go to location from the beginning of time (well, you know, since the cell phone…read moreera). My most recent visit was this past weekend and it was seamless and awesome, as all my visits have been. Though this location is busy on weekends, there is always someone who greets me right away. There have been a few visits that have been fairly long, but my most recent was so quick and easy. Customer service is an A+ here. I feel like they have a great balance of getting people in and out without feeling rushed. I have never had a question they couldn't answer. The staff knows their stuff. When I come in to upgrade, my new phone is always set up perfectly. On top of great customer service, I have always loved having Verizon. Though prices may be on the higher end, the service is flawless. The only reason I would ever switch is if prices exceeded my budget. Might I suggest a price break for those of us that have been loyal customers since the beginning? I didn't want to replace my previous review, just add to it. I guess my mom was jealous of my new iPhone and wanted one too! She was very nervous about switching over to a smart phone. Ben, (le sigh, with those dreamy baby blues), guided her through the basics and made her feel really confident about her new phone. I love that I always get great customer service there from people who really know there stuff. Even the people not directly helping us are always friendly. Bravo Verizon for great service and good looking staff.

WTH Verizon. I have been locked out of my voicemail for two days because I don't want your Visual…read moreVoicemail trial offer. I DO NOT WANT IT. There is no way around signing up for this trial offer. I was forced to sign up because I had voicemails in my inbox that I needed to hear. Now I have to go back and cancel the subscription. WTF is wrong with you? I have medical issues and you are locking my account until I subscribe to your crap that I don't want? DO BETTER VERIZON! I am not committed to pay for the services YOU want me to have. As a company, this is a complete fail. Don't strong arm your customers!

I forgot my SIM card overseas, Ryan( the store manager) put a new one for me and got my phone…read morerunning again in a very professional manner. No matter what we need we always get the best service here. Thanks !

Great service!!! Ask for Devon!! Stayed over an hour late to help with a tech issue. and even…read morespecial ordered a case off of a picture that they didn't carry in store. We continue to go back again and again.

I came here a while ago because my iPhone 6S was not charging properly. I think it may have been…read morewater damaged from the recent rain. I dropped off my phone and went shopping around the Goodwill nearby. About 30 minutes later I came back and he said it may have been dusty and cleaned it off for me. He did it free of charge! He also showed me that it may have been dented and showed me how tilting the charging cord slightly allowed my phone to charge. Very friendly and helpful staff.

Stopped in to get some key fob batteries swapped. Kyle helped me out. Super nice and quick service.read more

The Digital Store always goes above and beyond to make sure their customers leave satisfied. Any…read moreof the salespeople are friendly to work with, but I like Stephanie Hampton the best!

One of the only reasons I have stayed with Verizon for as long as I have. Verizon has terrible…read morecustomer service. They are both rude and uncaring. But, every time I have a problem The Digital Store has been able to fix it and make me feel like I matter. Like my business matters. My advice, don't even worry about calling or going to a brick and mortar Verizon store. Save yourself some frustration and go to The Digital Store.

I'm in town from Wichita and I left my laptop charger at home. I was assisted immediately by a…read moreyoung man with blonde hair and glasses. He was very helpful and polite. Check out girls were nice as well. I appreciate it! My local Best Buy staff could learn from this store how to provide this level of customer service.

What a disaster dealing with them. I purchased a new refrigerator from them a week ago (+$2,000)…read morewith delivery scheduled for yesterday. I was informed yesterday morning around 6:30 AM my delivery will be anytime between 4-7PM. About 5:00 I received a call they weren't able to make it. ALL WEEK I had been receiving emails and texts making sure I had the area prepped and ready for delivery and installation which I did. I called Best Buy this morning to see what was going on. I spent over an hour on the phone with four different people, being transferred around, and endless elevator music to get absolutely NOTHING accomplished. I finally ended up cancelling the order. Obviously no one cared on their end. A business that doesn't blink an eye about atrocious customer service.

Absolutely worst experience ever. Promises over the phone (confirmed twice and written down). Spent…read morean hour in the store w/same person spoke to on phone. Paid the tax on new phone. And....oops, well it's actually NOT going to be what we agreed to over the phone. The person made a mistake on the phone. I believe it was an honest mistake. Ok, we all make them - I know I make plenty. Just own it, honor what you promised (twice) and make it right. Nope....US Cellular management has decided that over $30/mo, a long time loyal cheerleader for their company is not worth it. We're talking MANY years with US Cellular, back to the days when they were a small regional player. So now we get to go shopping for for a new carrier. R.I.P. customer service.

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

I have been a Boost Mobile customer for years. I took the opportunity to switch to Cricket after…read moreseeing a flyer. The store manager Lexie was wonderful! By far the best experience I have ever had with any cell phone company over the years.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Peoria store today.

After having my iPhone 8 rear facing camera fixed by this facility I return home with the phone…read morewith a surprise of the home screen button being non-functional. I returned to the facility to be informed by the manager after having my phone for an hour that they are unable to fix the home screen button. The manager claims that his tech taking my phone apart to fix the camera is not related to the home screen button. I'm aware of the fact that they are 2 different functions. But what I'm explaining to him is the fact that the home screen button was fine until his tech repaired my phone. Holding no accountability I was sent on my way. A $800 phone is useless because of a $60 repair. How is that fair to me as a customer that trusted your facility to repair my phone?? Being a traveling Nurse I'm missing out on several ventures because of this company! Ridiculous...