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Odessa, TX

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AT&T Store

2.3 (3 reviews)
Closed • 11:00 am - 8:00 pm

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Verizon

Verizon

1.6(11 reviews)
0.3 mi

this store on 42nd and tanglewood is horrible!! i went in to get help transferring my phone to a…read morenew one, and they made me feel like i was such an inconvenience than helpful.so i went to the mall for the same problem. i was welcomed with the best smile from david and he helped me so much!!! thankyiu david for being great at your job.

I have been a Verizon customer for 12 years. Brought my fiance to Verizon from AT & T. Called…read morecustomer service to find out how to get his device paid off with remaining balance owed. Was told we had to pay it off ourselves. Then switch to Verizon then we would be reimbursed in the same amount back to us after a few months with a gift card. Only to find out I was misinformed & that now we are out the $400 as not only was I given the wrong information but also my inquiry was never logged into their system when I called, like they are supposed to do. Not only am I a loyal customer of 12 years but I brought them another customer. I asked if anything could be added as a discount in the amount but was given the run around by customer service again! Extremely frustrating & disappointment with Verizon. Thinking I need to cancel all 3 lines & take my business elsewhere!  I shouldn't  be misled & not given a solution while I'm out that much money. Misinforming customers & not fixing the problem is the best way to upset a loyal customer & lose them while they ensure to let people know how badly they conduct business. I will be letting everyone know online & as well as every person & family member I know.

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AT&T Store - mobilephones - Updated October 2026

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