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    AT&T Store

    3.4 (7 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    Cellairis

    Cellairis

    1.0(4 reviews)
    3.0 mi

    I'm never making the mistake of coming to Cellairis again. And I'm not just being a salty customer…read morehere, it literally took them a week to do what could have been accomplished in an hour (thanks, iPhones and More). I got a refund from them that I'm still waiting on and took my business elsewhere. I dropped off my iPad on a Wednesday with just a damaged screen, and I was told that they would get it fixed by Thursday. Super cool. So I pay, and I come back Thursday, and surprise surprise! The screen they had was defective! They were going t have someone bring up stock from their Chattanooga store. Fine. I was going to a convention over the weekend and i would have liked my stuff for communication and handling my work, but that's fine. FOUR days pass, and I roll up to the mall on Monday, completely expecting them to have taken care of me by then, only to find out that they hadn't even touched my iPad at all! What the heck? According to the person staffed at the time, "extenuating circumstances" kept the repair person from ever coming up. Well, why aren't there more people free to do it? Why couldn't you have sent it somewhere else to get it fixed? Why was my time or my money not a priority for you? And the worst part was that the shopkeeper couldn't even give me an estimate on when it would be done. Yeah, no. So instead of letting them keep my iPad for a seventh day, I took my $110 back ( I guess, if they ever decide to send it) and took my business elsewhere, where I got the job done in a hour like they should have a week ago. I can't believe this used to be a place I respected in Murfreesboro, and let this be a fair warning to everyone else who decides to bring your broken devices there. Even if it is my fault for having it break in the first place, I paid for fast and reliable service from a friendly staff and I got none of that, and while my business continued to not be a priority for them, they made off with my money while my performance suffered at work, school, and home because I couldn't manage my day effectively. Needless to say, you shouldn't even come close to this place.

    The other review on here is from the guy who works there! He is the same guy who attempted to…read morerepair my cracked iPhone 5s screen. They use cheep after market screens that DO NOT FIT CORRECTLY. He broke three screens replacing mine. He also bent the corner of my phone trying to seat the junk screens. We thought it was fine when the first screen was installed but he had left the screws out! My original Apple screws would not stay in with this new crap screen so he brought out another one, the screws wouldn't hold in that one either so when he went to remove this third screen a piece snapped off. I had him put my original broken Apple screen back on and refund our money. This should have been a quick trip but we waited 5 hours in the mall. Now I see that John has reviewed his own work on yelp, because no real customers have anything good to say about his "skills". I am just hoping I made it out of there with ALL of my original parts. Good luck if you use their services. Someone needs to supervise these employees, some of those tools are sharp. "Come to Cellaris. We can't change a lightbulb, but we can sell you an over priced phone case with a condescending smile!"

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    AT&T Store - mobilephones - Updated May 2026

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