Super friendly and good prices. He answered all questions I had and helped me select the right…read morephone for my son. Would definitely go back

From the owner: While working directly for the big carriers, we noticed that phones were expensive and carriers…read moremade things complex. Plus, the used phone market was scary and unreliable. We created The Phone Exchange to make a simpler and more affordable way to navigate the wireless industry. For over 10 years, we've worked with thousands of customers to buy or sell a phone in a convenient, easy, and affordable way.

I needed my phone screen repaired and came here due to it being close to my work. Highly recommend…read morethem, very friendly, fast and knowledgeable about All things regarding cell phones!

Walked in with a broken iphone screen and was greeted by a young man, Rybar (spell) as he was…read moreworking with another client patiently explaining her options for an issue with her ipad. Once finished he came to me and offered various options and went to work. 20 mins later all was fixed. Very positive experience and would not hesitate to go back for repair needs.

would give zero because yall deserve nothing.walked in and was checked in @2:03pm. After an hour of…read morewaiting I asked for an update on my place in line. was told I wasn't checked in so I called over the associate who checked me in and after they went back and forth they concluded someone cleared me out the que. so hour wasted. problem still unresolved. Bought the phone Sunday with a line no carrier switch and here it is Tuesday with still no service. Take money quick resolve problems slow should be the verizon motto

Horrid service in-store and online. Loyal customer for over a decade, now studying my options for a…read morenew cell phone provider. Two trips to the store in the last few months - average wait time (not exaggerated) was 30 minutes. Called tech support today regarding a defective phone - the automated system would just hang up, this happened over a dozen times. I've never experienced such a rapid decline in service from a company.

After getting many, MANY quotes between where I live in Oakland and while visiting my parents in…read moreVentura I got the best price from Neftali. He is just the nicest guy. Fixed my iPhone 11 Pro in about an hour. Gave me just am above and beyond deal that included a screen cover. Professional, personable and all around great experience. Support your local small business! Highly Recommended!

Neftali was at my house in 2 hours after contacting him. He did an amazing job fixing a broken iPad…read morescreen. Very reasonable and professional. Would recommend 10/10.

So we are on a family plan and the other day T-Mobile was like "we thank you for being a loyal…read morecustomer for over 20 years" wow! That's crazy! To think of it that way, T-Mobile has never disappointed us. This location is super clean inside and out. The guys here were friendly. I was here to redeem my T-Mobile Tuesday for solar eclipse glasses! usually redemptions are one per person/phone line but you have to have your phone there to redeem and able them. I did have mine but they were generous enough to give me additional. They also weren't the cheap flimsy lens so these were great for my young child. My current phone is about to give out on me and will be back at this location to upgrade!

Just horrible service!! Waiting to just get direction on getting phone fixes, guessing manager said…read moreI'll pull up and check for ya. Let me finish here w customer.......... Side chatter side chatter side chatter.. these folks have no clue how to multi task. Go somewhere else unless you have hours to wait

Took my iphone for a new screen because it had broken and they took almost a month and a half to…read moretry and fix it they kept coming up with excuses as to why it was taking so long eventually i asked for my phone back and just bought a new one never been there since

DO NOT GO HERE! I paid to have my iPad fixed waited three weeks, and within a week of getting it…read moreback the screen was broken again. I returned and she refused to fix her mistake wanting to charge me another $140. scammers

great helpful staff i've been there numerous times and they have helped me with no problems and it…read moresaved me a lot of money

We have had three instances where a chain fix it shop could not repair our phones. Some of that was…read moredue to a lack of parts, others were due to long delays. These guys came through every time. Service was completed within hours of walk-in. There were three cases involved. One was a cell phone that partially drowned in water that they took care of right away. Another was a cracked display. Finally, one phone lost its power up button. Cost of repair was reasonable. It was good value given the speed and quality of service. Whenever anyone asks for a recommendation for repair, we send them here. Bye-bye corporate shop with restrictive contracts for limited companies.

Next to Chik-fil-A…read more A franchise selling Verizon network equipment. Much less crowded and much more peaceful experience than going to the corporate store. Staff was knowledgeable and helped me get my account issue corrected. The Verizon network showed the phone I wanted was out of stock in the entire Boro area; I found out that this store had the phone in stock so I was able to pick it up at the store! Very happy with my experience.

Speak to caleb! Great experience at this location a few days ago- they had one iPhone 13 pro max in…read morestore and I bought it. Set up was easy, wait time was about an hour, and caleb was very helpful! Will only support this location going forward.