Had a very pleasant experience today getting my phone set up. It was pretty quick and the CSR was…read morefriendly and polite.

Xfinity has been one of the most frustrating service experiences I have encountered…read more Customer service is extremely poor. Reaching a knowledgeable human representative is nearly impossible, and when contact finally occurs, answers are often scripted and unhelpful. Issues repeat without meaningful resolution. Technician visits have also been disappointing. Multiple appointments were required to address problems created after neighborhood network "upgrades." Work inside home felt rushed and incomplete, leaving connection stability worse than before. Service reliability is another major concern. Internet performance is inconsistent, which makes online gaming unreliable and remote work unnecessarily difficult. Latency spikes, brief disconnects, and service drops occur often enough to disrupt normal daily use. Ironically, only reliable part of experience has been learning how to navigate outage credits through Xfinity's automated chatbot. Outages occur so frequently that requesting credits has become a routine step nearly every billing cycle. In short: poor support, unreliable connectivity, and repeated service disruptions. Expectations for a modern internet provider should be significantly higher than what is delivered here.

would give zero because yall deserve nothing.walked in and was checked in @2:03pm. After an hour of…read morewaiting I asked for an update on my place in line. was told I wasn't checked in so I called over the associate who checked me in and after they went back and forth they concluded someone cleared me out the que. so hour wasted. problem still unresolved. Bought the phone Sunday with a line no carrier switch and here it is Tuesday with still no service. Take money quick resolve problems slow should be the verizon motto

Horrid service in-store and online. Loyal customer for over a decade, now studying my options for a…read morenew cell phone provider. Two trips to the store in the last few months - average wait time (not exaggerated) was 30 minutes. Called tech support today regarding a defective phone - the automated system would just hang up, this happened over a dozen times. I've never experienced such a rapid decline in service from a company.

We had an issue with getting paid for some sub-contracted work we did for Cablelink in early 2017…read more We ended up turning it over to a collections agent. Las week Wendy Reynolds reached out to us on behalf of the company owner who is trying to get things caught up & made right after what sounds like a lot more family medical trauma than anyone should have to deal with. We certainly understand what it can be like to run a business in times of trouble and it sounds like the wrong people were in place and things really fell apart. However it is nice to know & certainly appreciated that steps are being taken to get sub-contractors like us paid & not just written off. Seems like a very honorable approach to me & I appreciate that! Thank you Wendy for helping get this straightened out.

Do you spell CROOKS with a K or a C. This company contracts companies around the country to perform…read morework at sites and collects from the satisfied customers but fails to pay the contractors. I am now attaching 3 of their customer sites to inform their corporate parent companies of who they are doing business with.

Great service answered all my questions but I was really impressed with the installation team at…read morehow quickly and effective my new Directv system was installed without any hiccups.

From the owner: Cable-N-More has been serving the Nashville area sInce 2006. We have two locations, one in…read moreHermitage and the other in Mt Juliet. As your local DIRECTV Authorized Dealer, we can offer you quick service and the best program packages for all of your TV, phone and internet needs. Buy local, stay local. This business is veteran-owned.

My company recently used Longway Broadband Services for their ISP, VoIP and payment processing…read moreexpertise. I wouldn't go to anyone else regarding these services.

From the owner: LBS have been providing reliable B2B local and national broadband, engineering, and technology…read moreconsulting services throughout the country for almost two decades. LBS provides three main functions: 1. Provide Telecommunications consulting (technology planning, wireless, wired infrastructure, etc) 2. Provide Value Added Business Services related to telecommunications connections (Internet, Phone, Cloud, Cable TV, etc) 3. Provide electronics distribution (TVs, Phones, security cameras, servers, laptops, computers, etc)

Speed slows down to a crawl at night. Latency is terrible compared to other ISPs. If you will be…read moredoing any streaming or gaming you should stay away. If you just want to check E-mail and half load Facebook then this may be the right ISP for you! They also talk about how great their customer service is yet that depends on who I talk to. Some are professional and polite and some are rude and passive aggressive. If they want to keep customers they should fix their infrastructure and re train some of the employees on how to talk to a customer. I am more than a monthly bill but some of them don't understand that.

From the owner: Local Service High Speed Internet…read moreManaged WiFi Dedicated Bandwidth Wireless Networking

Very local and have fast Internet for the price of $65 when nothing else is available in my area.read more

The worse internet service and customer service I've ever experienced!! The internet service has…read moregone down three times for a week at a time since getting the service five months ago and when I call them to find out what's going on, I get an "I'm not sure, we will call you back" and I never hear from anyone. My ability to work and earn a living doesn't seem to matter to them.