My phone was supposedly reported lost/stolen..which it was not by me. However in trying to…read moredetermine how this happened and trying to get a different phone no one was of any help. The manager of the store, cricket customer service and even discussions with cricket supervisors was useless. And the corporate phone number is always busy. Their customer service is awful. They just want to sell the service then are of no help to be nice about it. I will be switching service.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Mountain Home store today.

Passing through town my iPhone 8 started getting hot when I use it and burning through a full…read morebattery in less than an hour. Seeing this place had the better reviews in town I decided to swing by to see if I could quickly swap out my phone for an upgrade. Although; being in a small little town I did not have high hopes they would have exactly what I wanted in stock(iPhone 13 pro max 256gb graphite). Low and behold Zack walks out with exactly that! Got me the trade in promo I wanted, transferee my data and set me up with the matching accessories I needed all in under 20 minutes. This guy is a stud! Wish I could say I'll be back but I was just passing through, thanks for the excellent experience Zack.

I went to Verizon last night to get my phone that I ordered. It was a different guy that helped me…read morefrom the guy that ordered it for me. Both were very kind. Last night, that man was super understanding. I am very talkative so while we waited we chatted about random things to keep us occupied and he even helped me with a few questions I had for my friend. In all, was a great experience and will be back! Highly recommend this Verizon!

Phone, Internet, & digital Cable TV about $138 per month My…read morestep dad died suddenly, so i called Suddenlink to see if they could reduce my mom's bill even just a little for a couple of months while she sorts things out. I had travelled 1,200 miles to help her settle affairs. Suddenlink on the phone was courteous but simply kept reminding me that she is ALREADY saving $ 32.40 a month. I visited the local office to make sure the bill was current & although the lady was really really nice, she also tried several ways to reduce the bill, but could not. My elderly housebound mother likes to watch Discovery Channel. Shame on her for being a fan of enjoyable clean television, cause that is gonna cost you! If she cuts out digital channels, reducing her channels to appx 2-26, she can save $30 on her bill. Let's see her only entertainment....vs $30... BTW the next day Suddenlink charged her an $11.00 "directory change", because her deceased husbands name was on the account. No notice, just hand it over. They have the same last name & the first 3 letters of their first name is the same. Both names are on every check ever mailed into Suddenlink. Corporate greed, lack of compassion, inflexibility. tisk tisk tisk BUT you are saving $32.40 per month.....

I turned my equipment in on Feb. 13, 2026. They are still billing me for service up to May 2. 2026…read more I was not told at the office that I needed to call an (888) number to cancel the service. I can't reach anyone to resolve this issue. When I call I am told there is nothing they can do to help me.

I recommend Cricket as a provider I receive service every where I travel while others w/different…read moreproviders are unable to get a signal. However don't expect help if you have to visit the store. Both current employees act like your bothering them. Condescending remarks as if your asking a "stupid" question and just all around terrible customer service especially from Danielle. Her only job is to set-up service and sell phones but that's a problem if she can't tell you the prices on the display phones! She showed us one phone and when asked the price of another she rolled her eyes and huffed "I don't know I'd have to open the back of each phone and look to see the price." Edited: so now 6 months later the phone we paid over $200 for doesn't work. My service in town is spotty, one family member dropped their line, and I feel like doing the same. If I need anything I use my app I definitely don't go to the store. I hate giving bad reviews but it is what it is.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our West Plains store today.